4. Listen to the first part of an interview with Rob Yeung, a business psychologist, talking about how to succeed at job interviews. Answer the questions.

1. How have job interviewers changed recently, according to Rob?

2. What does he say is the purpose of each of the following interview questions, and how should you answer them?

a Could you tell me what sort of animal you'd like to be?

b Do you know how many cars there are in Australia?

с Would you mind if I recorded this interview?

5. Listen to the second part of the interview. Answer the questions.

1. What three interview assessment tasks does Rob Yeung mention?

2. What skills is the in-tray exercise designed to test?

3. What three piles does Rob Yeung recommend applicants separate the in-tray information into?

4. Which job applicants might be given these tests: a a keyboard exercise?

5. b a memory test?

6. What questions can an applicant be asked to test memory?

7. What does Rob Yeung think is the most important piece of advice to give someone going for a job interview? Do you agree?

6. Work in pairs. If you were recruiting someone for your own job (or a job that you know well) what interview questions and tests or tasks would you set? What would be the ideal answers?

7. Work in groups of three or four. You have applied for a job as a representative for a premium Spanish olive oil company, selling the product to restaurants and hotels in your country. The company has asked you to come for an interview. For each question in the interview, there are three possible answers. In your group, discuss which answer you think is the best and circle the letter A, B, or C. When you have discussed all the questions, calculate your score.

The interview questionnaire

1. Good morning. Could I start by asking a few questions about your experience in the sector?

A Of course. What would you like to know?

В Well, I've been working in the food sector for the last ten years.

С What sector do you mean exactly?

2. And I imagine you have dealt with a lot of different clients in your work. Is that the case?

A Yes, a lot of clients. What kind of clients does your company deal with?

В Yes, all kinds, really.

С Yes, quite a wide variety, although most were large hotels and restaurants.

3. I see. And what kind of products have you worked with?

A Mostly with specialist sauces.

В I've worked mostly with specialist sauces. Does your company make them?

С I've worked mostly with specialist sauces, such as aioli, tartar sauce, etc.

4. So what kind of difficulties do you think we might have selling our product? A Well, it depends on your quality and price compared with the competition. В The main difficulty could be in convincing clients to buy a higher priced, premium product.

С It's difficult for me to answer that because I don't know your clients or product very well.

5. So what do you think you would do to convince them to buy our product?

A I would perhaps focus on the higher quality compared to the competition.

В I'm sure you know the answer to that much better than I do.

С Maybe give them a discount?

6. And why do you think you would be good at this job?

A Because I know how to handle clients and analyse the competition.

В Because I have experience in sales and food products.

С Because I have worked in the food sector for ten years.

7. Finally, do you have any questions?

A Not really, I think we've covered everything.

В Is there the possibility of a company car?

С Is the company planning to launch any new products in the near future?