Ключевые диалоги

Диалог №1

• Good morning. I’m interested in the 16-night classical tour of India. How much does it cost?

• When would you like to go?

• February.

• February. Let me see – the price is ₤1`573 for 16 nights.

• Are internal flights included?

• Yes. The price includes return flight, internal flights in India, all airport taxes, transfers to and from the hotel, and the hotel accomodation itself.

• Do I have to pay extra for a single room?

• Yes, sir. There’s a single supplement of ₤20 a night.

• What about visas?

• You should have a visa for India and Nepal. I suggest you apply as soon as you book the holiday.

• When do I have to confirm? Can I make a provisional booking?

• You needn’t confirm straight away. I can keep an option open for seven days. But after that you must confirm and pay a deposit. The balance is due eight weeks before departutre.

Resort reps.

If you enjoy being in foreign places but don’t like being on the move the whole time, then being a resort representative is a great job for you. You will need to be enthusiastic, energetic, posses excellent communication skills and to be good at dealing with emergencies and making decisions on your own.

There is the opportunity to earn commisions from selling excursions to boost your basic salary.

Conference event coordinator

Conference Consultants is a dynamic events management organisation which provides creative, exciting and affordable solutions for conferences and exhibitions. We are currently looking for a hardworking person to join our staff.

The succesful applicant will be responsible for organising special events, this person will have excellent customer service and management skills and prepared to work under pressure.

An excellent salary package and company car will be offered to the right candidate.

Ключевые диалоги

Диалог №1

• Good morning. We’re planning a three-dayconference in April next year for about 150 people. We’ll need one large room for the main conference and three smaller rooms for round table discussions for around 40 delegates each.

• I see. Well, the ballroom is big enough to hold 200 theatre-style. We do have a number of rooms next door to the ballroom but they’re probably a little too small for 40 people.

• Hmm. But presumably you do have some other meeting rooms?

• Yes we do. We can certainly accommodate you elsewhere in the hotel.

• Fine. What about equipment?

• We can supply most things – video recorder, overhead projector, cordless microphones..

• What about back projection and Autocue?

• Mm. no I,m afraid not.

• And support services – secretaries, interpreters, photographers?

• We arrange full support services through an outside contractor.

• Good. Will it possible to get detailed room plans?

• Certainly. Our conference pack has all that sort of information, as well as full list of our menus and room rates.

Примерные тестовые задания по теме «Работа в туризме»

Задание 1

Заполните пропуски:

The Conference Event Coordinator is responsible for _____________

Варинты ответов:

• organising special events

• arranging holidays

• producing daily business figures

• booking package tours

Задание 2

Заполните пропуски:

• The job of travel sales consultant involves _____________

Варинты ответов:

• handling guest queries and complaints

• maximising room occupancy

• being in foreign places

• making hotel reservations

Задание 3

Заполните пропуски:

• The emploees of the travel agency ______________

Варинты ответов:

• arrange the flights

• sell travel products

• organise conferences

• deal with emergencies.