- •Ian Badger
- •Introduction page 5
- •I'd like to speak to Max Reed, please.
- •I wanted to run through ...
- •I'll phone you when they arrive.
- •I'll fax you if I remember the name.
- •I understand that she is looking after Sales ...
- •British/American differences
- •I'm in a meeting.
- •I'll just go outside.
- •If you are calling about an existing order, please press 1.
- •It's about the meeting next month.
- •I'm calling from a service station ...
- •I have an appointment with Hans Ekburg.
- •I'd like you to meet Lera Berman,...
- •Introducing a company (1)
- •Introducing a company (2)
- •In terms of sales by region,...
- •3Rd floor
- •Qualifications for the job
- •I'm responsible for new product development.
- •I usually cycle to work.
- •I'd like to finish by thanking you all.
- •It's good to see you all here ...
- •I'm afraid I can't say...
- •Is not so useful:
- •4 Write the phrases in one of the three columns depending if they are up, down or the same.
- •7 Match the graphs with the descriptions.
- •Confirming a meeting by email
- •I'm trying to arrange a meeting for...
- •Is Juan corning, by the way?
- •I'd like to come over to Poznan next week ...
- •Is that really necessary?
- •I suppose you're right.
- •Sending minutes by email
- •I'm just phoning to let you know ...
- •I thought I should let you know immediately ...
- •I'll call you tomorrow so we can discuss details then.
- •I've attached the draft minutes of the meeting.
- •It's a great place for a holiday ...
- •I'm sure they'd appreciate some flowers ...
- •I'm sorry to hear that.
- •I understand.
- •5 Choose an appropriate response.
- •I'd like to book a twin room ...
- •I just have this bag and a laptop.
- •I'll let you know if I don't manage to catch the flight, ...
- •I'll keep my fingers crossed.
- •I asked for a non-smoking room ...
- •It was good to see you again last week. Let me know when you're next going to be
- •I look forward to hearing from you.
- •I look forward to hearing from you.
- •I Anyway let's hope we have better luck in Yokohama. Take care
- •I would like to apologise ...
- •I'd love to come ...
- •I hope the event goes well for you ...
- •It would be good to get together sometime next week ...
- •I'm sure that you will want to join us in wishing Wilfred good luck ...
- •I am sorry to inform you that...
- •I was sorry to hear about Stavros.
- •European capital city. Stockholm
7 Travel
European capital city. Stockholm
1e 2a 3h 4b 5d 6c 7f 8g
8 Emailing
a in b to с at d on e for f with g for h off i on j in
The more formal phrases
a 1 b 1 с 2 dl в 2 fl g 1
1c 2f 3 h 4a 5d 6b 7 e 8 g
a write b call с hope d must e thank f join g get h miss i pass j know
1e 2h 3d 4c 5a 6b 7i 8f 9g
Possible answers
a We'll contact you soon, b Thanks for organising the conference.
с Just to let you know that we've changed the date of the meeting, d Please let us know if you can make it. e We hope you can join us for dinner, f I'll call you at the end of the week, g Good luck!
h We're having a party/a get-together next week
a great b regards с apologise d take e event f forward g unfortunately h luck
Key word: grateful
