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4. Fill in the blanks:

1) I'd like to an appointment with Mr. Sevral.

  1. convenient / suitable

2) I think we should a meeting.

  1. bring forward / put back

3) I be pleased to meet your new Personnel Director.

  1. afraid

4) Would 4pm be ?

  1. inconvenience

5) I would be if you could reserve me a hotel room.

  1. set up

6) Please accept my apologies for this

  1. grateful

7) I regret to inform you that I have to the meeting.

  1. make

8) Could we possibly our meeting to Friday?

  1. forward

9) I look to receiving confirmation of these dates.

  1. would

10) I am I shall be away that day.

  1. cancel

5. Match the words to form collocations:

  1. sales

  1. resources

  1. market

  1. policy

  1. catchy

  1. control

  1. consumer

  1. offer

  1. target

  1. magazines

  1. trial

  1. advertising

  1. company

  1. research

  1. quality

  1. team

  1. brand

  1. campaign

  1. advertising

  1. figures

  1. human

  1. slogan

  1. glossy

  1. image

  1. marketing

  1. customers


6. Choose the word that best completes each sentence:

1. Market is a way of finding out what customers really want.

a) questionnaire

b) research

2. Feng Shui is based on use of space and is supposed to aid productivity.

a) common sense

b) peaceful

3. It is seriously by businesses in Hong Kong.

a) taken

b) thought

4. Clients in Britain may not be with it.

a) open

b) familiar

5. A of clientele will be tested to find out how Feng Shui might be received.

a) cross section

b) presence

6. The sample will be to include potential clients.

a) highlighted

b) enlarged

7. Is it true or false?

1. Sincerely yours is more common in American English than in British English.

True/False

2. Yours truly is more common in American English than in British English.

True/False

3. You put the address of the person you are writing to in the top right hand corner of the letter.

True/False

4. If you don’t know the person’s name, sign off with Yours faithfully.

True/False

5. It is correct to finish the letter with I look forward to hear from you.

True/False

6. 2/3/06 is a good way to write the date.

True/False

7. Print your name above your signature.

True/False

8. In the first paragraph you should write a few polite lines to express your admiration of the person you are writing to.

True/False

9. The first paragraph should simply contain the reason for your letter.

True/False

10. The last paragraph should state what action you expect the person to take.

True/False

11. Dear Mr. Michael Brown is a correct way to start a letter.

True/False