Immediate causes are generally divided into which two of the following categories?

>Substandard acts

>Substandard conditions

Below is a list of six “personal factors”. Three of them may be categorized under inadequate physical / physiological capability and three under mental and physical stress. Drag and drop the examples onto the applicable corresponding personal factor:

> Lack of knowledge

>1 Inadequate orientation or briefing

>1 Lack of experience

>1 Inadequate updating or refresher training

> Lack of proper motivation

>3 Lack of incentives

>3 Improper example set by supervisor

>3 Excessive frustration

Below is a list of six “job factors”. Three of them may be categorized under inadequate tools or equipment and three under wear and tear. Drag and drop the examples onto the applicable corresponding job factors:

>Inadequate tools or equipment

>1 Inadequate assessment of operational requirements

>1 Inadequate standards and specifications

>1 Improper recycling or disposal of used components

>Wear and tear

>3 Inadequate planning for utilisation of equipment

>3 Improper loading

>3 Inadequate maintenance practise

Which of the following may be categorized under the general factor described as “mental or physiological stress”? (Select all applicable answers)

>Fatigue due to mental task load

>Reaching or approaching the limit of sound judgement or decision making

>Routine or monotony

>Exposure to an environment within which the subject is not comfortable or confident

>Conflicting instructions or demands

>Frustration

Which of the following may be categorized under the general factor described as “inadequate or improper work standards”? (Select all applicable answers)

>Inadequate development of standards, including risk assessment, coordination with process design, lack of employee involvement and inconsistent procedures and rules

>Inadequate or improper communication of standards, including publication, distribution, translation and reinforcement with colour codes, signs and other visual aids

>Inadequate maintenance of standards, including monitoring and updating

What is it that starts the process of cause and effect and ultimately result in the “loss” evidenced in the incident?

>Lack of control

Drag and drop the tasks into the correct sequence to be adopted to produce “good control” in the context of this program.

> 1 Accurately measure performance

> 2 Carefully evaluate results

> 3 Assess needs

> 4 Apply corrective and development measures

What are the three common reasons for lack of control?

>An inadequate system

>Inadequate standards

>Inadequate compliance with standards

Which of the following factors may be evidence of a failing in loss control? (Select all applicable answers)

>There are too few system activities

>There are irrelevant activities present

>Inaccurate and out-of-date activities are observed

>Incomplete activities are found

>There are improperly arranged activities

>Training standards are excessively high

>Performance standards are too specific