Vocabulary:

Hierarchy/ chain of command - system of authority with different levels one above another

Autonomous –independent, able to take decisions without consulting someone at the same level or higher

Line authority – the power to give instructions to people below

To report to - to be responsible to someone and take instructions

To delegate – to give someone else responsibility for doing something instead of you

Delegate – responsibilities, decision making

Take decisions, give instructions, make decisions, give priority, motivate staff

Subordinate-подчиненный

UNIT 4 – MANAGING ACROSS CULTURES

Question 16 : Can you explain the concept of glocalization?

• Glocalization, as a combination of words ‘’globalization’’ and ‘’localization’’ refers to principle that companies that want to be successful in foreign markets have to be aware or the cultural characteristics that affect business.

Question 17: How do people in LINEAR-ACTIVE pole behave and what do they believe according to the Lewis model?

• Linear-active, present in Germany, Britain and USA represents organized and rational behaviour. People there try to act logically rather than emotionally, plan in advance, d one thing at a time, respect rules, regulations and contracts that apply to everybody (Universalist). Essentially individualists.

Question 18: How do people in REACTIVE pole behave?

• Reactive pole, represented by Asian cultures, is represented by preference to listen and establish position, not react. Reactive people avoid confrontation, they don’t want to lose face or cause somebody else to. They rarely interrupt speakers and avoid eye-contact → they try to formulate approach that suits both parties.

Question 19: How do people in MULTI-ACTIVE pole behave?

• Multi-active pole, mainly in Southern Europe, Latin America and Africa. People attach more importance to feelings, emotion, intuition, relationship and connections. They do more things at a time, they’re flexible, happy to improvise, and they believe in social/company hierarchy and respect status. Essentially collectivist, they also believe that personal relationships take precedence over rules and regulations (particularisms).

Vocabulary:

Glocalization - invented word combining worldwide and regional concerns

Logic- thought based on reason and judgement rather than emotion

Confrontation – a face-to-face argument or disagreement противостояние

Compromise – reducing demands or changing opinions in order to agree

Intuition – understanding or knowing without consciously using reason

Connections – people with influence with whom you’re associated

Improvise – to do something without having it planned

Status – respect or prestige given to someone

Collectivist – believing that group is more important that individuals

Lose face – to be humiliated or disrespected in public

Interrupt – to cut into someone else’s turn to speak

Eye-contact – looking directly at the people you are talking or listening to

Downsizing- сокращение

Merger-слияние

Takeover-поглощение

Contribution-вклад

Downturn-спад

Demand-спрос

UNIT 5 – RECRUITMENTнабор новобранцев

Question 20: What is the purpose of a covering letter?

• To persuade the employer that I am the one who’s best for the job, given my motivation, skills, achievements, background, training, experience and abilities.

Question 21: What kind of information should you include in covering letter?

• Your motivation, skills, achievements, background, experience and abilities.

Question 22: What are the main differences between a CV and an American resume?

• CV usually includes photos, personal details (date of birth, marital status) and hobbies, whether a resume usually doesn’t. (hobbies sometimes)

Question 23: What kind of information should a CV or resume contain?

• Working experience, history of studies, previous job information and their nature, language capabilities, other abilities. CV also a picture, hobbies and personal details.

Question 24: What is the most important thing at a job interview according to John Antonakis?

• Look natural and have positive body language. One does not get a second chance to make first impression.