The tour guide

The tour guide handles tour groups. He shows tourists round a city, a sight, or a museum. The tour guide conducts sightseeing tours or tours of museums and exhibitions. The tour guide is also called the tour conductor.

The tour guide accompanies tourists during a local tour or during the whole journey. He or she caters to the heeds of tourists. During a journey the tour guide deals with all kinds of problems.

The tour guide speaks the language of the tourists perfectly well. He or she interprets and translates well from one language into another.

The tour guide knows a lot on history, geography, art and culture. He or she knows all the sights in a travel destination. The tour guide answers a lot of questions.

The tour guide is a friendly, easy-going and helpful person. Tourists always tip their guides if they like them.

2.Comprehension questions

1. What does the tour guide do?

2. How does the tour guide handle tour groups?

3. What does the tour guide cater to?

4. How well does the tour guide know a foreign language?

5. What other subjects does the tour guide know and why?

6. What kind of person is the tour guide?

3. Fill in the blanks:

a retailer a commission the animator promotion

suppliers the social director carriers a wholesaler

the tour operator destination the tourism manager

the tour guide the travel agent sightseeing entertainment

1. ...supervises all operations in a tourist company and its staff.

2. … handles tour groups.

3. … sells tour packages and separate services to customers.

4. ….. provides entertainment for holiday-makers.

5. …. develops tour packages.

6. The tour guide knows all sights in the ….

7. The tourism manager decides on … and advertising of new tours.

8. The tour operator pays ….to travel agents.

9. The tour guide conducts ….tours.

10. The animator arranges and conducts ……programmes.

11. The travel agent is ….

12. The tour operator is ….

13. The chief animator is also called …..

14. The tour operator works with … , hotels, museums and other ..

4. Make up interrogative and negative sentences:

1. You deal with customers.

2. You are a wholesaler.

5. Make up alternative questions:

1. Animators conduct entertainment programmes for children.

2. They are easy-going people.

6. Make up tail-questions:

1.Tourism managers hire employees.

2. The general manager doesn't report to a department manager.

7. Make up special questions:

1. The booking agent handles bookings over the phone. (Who, How)

2. She is often away on business because she is a tour operator. (How often. Why)

8. Open the brackets putting the verb into Present Simple:

1. Travel agents (not to develop) tour packages.

2. Your travel agency (to sell) separate services? - Yes, it (to do). But we (not to offer) car rentals.

3. You (to be) a ticket agent? - No, I (to be) a travel consultant.

4. The chief animator (to supervise) the staff of animators?

5. Travel agents (not to develop) tour packages.

9.Insert the appropriate word in the sentences:

1. All ....... perform the major functions in the tourist business.

a. manage b. managing

c. managed d. managers

2. He knows well the functions of .......

a. directing b. directory

c. direction d directors

3. The tourism manager ..... all kinds of operations in a tourist industry.

a. supervise b. supervising

c. supervises d. Supervisor

4. The tourism manager ........ the tourism business.

a. plan b. planner

c. planning d. plans

5. He decides on .......... of new tour packages.

a. develops b. develops

c. develop d. development

6. ............ may be required on contracts with suppliers.

a. negotiator b. negotiate

c. negotiates d. negotiating

7. The tourism manager is responsible for ....... the employees and their work.

a. hired b hire.

c. hiring d. hires

8. In a large tourist company he ........ to the general manager.

a. reported b. reports

c. reporter d. Reporting

VARIANT 5

1.Translate the text: