- •Introduction
- •Theoretical foundations of new public management
- •Reinventing government
- •Catalytic Government: Steering Rather Than Rowing
- •Community-Owned Government: Empowering Rather Than Serving
- •Competitive Government: Injecting Competition into Service Delivery
- •Mission-Driven Government: Transforming Rule-Driven Organizations
- •Results-Oriented Government: Funding Outcomes, Not Inputs
- •Customer-Driven Government: Meeting the Needs of Customer, Not the Bureaucracy
- •Enterprising Government: Earning Rather Than Spending
- •Anticipatory Government: Prevention Rather Than Cure
- •Decentralized Government: From Hierarchy to Participation and Teamwork.
- •Market Oriented Government: Leveraging Change Through the Market
- •Conclusion
- •References
References
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