- •In class, 3 steps are recommended: practice tours, discussions and watching videos.
- •I'll take you to ___________________ first to check in.
- •I'm Takashi Tanaka, General Manager of Tokyo Technology. It's nice to meet you as well. Please ________________________ me Taka.
- •It was long... But very good. I just arrived at San Francisco airport 3 hours ago.
- •I'm fine. I was able to get some sleep on the airplane.
- •2. During a coach trip you can use some of these phrases
- •Unit 2. Travel Troubles
- •Inform tourists of locations, times and any special considerations
- •Inform tourists of things unique to a region
- •How to become a tour guide?
- •I think the schedule is posted right over there.
- •How to become a tour guide? Step 2
- •I'd like to speak with Larry Smith, please.
- •I wanted to check to make sure he remembered our meeting tomorrow.
- •If you give me your name and number, I can ask her to call you back.
- •I'll give her the message, Ms. Strait.
- •I'd better write this down. Hold on a moment while I find a __________. Ok. Go ahead.
- •I think we talked about that when we met here in my office.
- •I think you can leave it to me to inform her of the payment ________________s.
- •I'll do that. Is there anything ____________ we need to discuss regarding our order?
- •If it is a "cold call", I greet the customer and identify myself, then I tell them the
- •I will leave the us on Friday.
- •I'll have _________________________.
- •I don't see anything.
- •I’ll have a burger
- •I’ll have a _____________________.
- •I’ll have _______________________.
- •I like the ______________ but it feels a bit _______________________.
- •I need a suit!
- •I think you could get a nice one on sale for about _____ or ____ hundred dollars.
- •I'm planning to meet a good friend for dinner in _____________________
- •Vacation Talk
- •Ice Rink!
- •I’ll have a burger
- •I need a suit!
- •Ice Rink
I'll take you to ___________________ first to check in.
And then we can meet to discuss your account.
Sounds ___________________.
Finish the sentences using the words:
Discuss take meet then yes final sound great account happy nice here hotel first
The _________________ was too expensive.
Can we ___________________ this tomorrow? I’m tired.
Your plans ___________________ great!
I’ll take you to your room ________________, so you can relax.
It’s nice to __________________ you.
He can ___________________ you to your hotel after the meeting.
We’re ___________________ to have you here.
I’m happy to ____________ly meet you.
Let’s relax and ________________ we can talk business.
10. Do you have an _______________________ with this bank?
Meet My Friend
Hi Lauren. Have you met my friend _____________? No, I haven’t. Nice to meet you ________________. You too Lauren! __________ is in my _________ class and I work with Lauren at the ____________. That sounds _________________! Yeah, I like it there. I work in the ______________________. I work with kids too. I tutor them with _________________. Cool. That sounds really interesting. See. I knew you ____________ would like each other.
Word practice
Sound fun yes mathematics really kid know work nice tutor friend daycare interest like guy meet class physics cool
Have you met my ____________________ David?
David is in my French _____________________.
It was nice to _____________ you.
Do you _______________ my friend John?
___________. I knew you guys would like each other.
I ___________________ for a school and teach physics.
Dancing ________________s really fun!
The physics class was very ________________ing.
My child goes to _____________________ in the morning.
10. My teacher is an interesting __________________________.
Lesson 2.
Discussion.
The art of guiding
Guiding is a skill of:
- Selecting and varying information for different audiences
What is the priority in selecting information for tourists?
Do we have to vary the information and sights depending of tourists taste?
- Presenting information in a simple and precise way
How long should the report for tourist last?
Is the report to be very sophisticated?
- Allowing visitors to see and understand
Can you give an example when the tour guide was impatient?
It is a skill, when well performed, is invisible but influences tourists and make them think.
Are you able to persuade the visitors to come again without imposing, a gentle way?
Why is it important for a tourist company to have many tourists?
Practice.
Phrases for today:
Point out specific details
What is interesting is that ...
If you will look up you will notice ...
Take a good look at ...
Please notice ...
Invite questions (optional, depends on a group)
Have you got any questions?
Are there any questions?
Objects to practice:
Nice To Meet You
Hello, Mr. Tanaka. Welcome to Silicon Valley Software. I'm Jack, VP of Sales. Very nice to________________________ you.
