- •Enquiries and replies
- •Requests for Catalogues and Price-lists
- •General Enquiries and Replies
- •Enquiries Cliches
- •Replies to enquiries Cliches
- •4. John Phillips is telling his secretary what to write when she types out the day’s letters. Change his instructions into an acceptable form for business correspondence.
- •Practical Assignments
- •1. Fill in the missing words:
- •2. Match these words with their definitions
- •3. Rewrite the following questions in a less direct form, beginning with the words given.
- •5. Complete the following letter of enquiry with the correct prepositions.
- •6. Read this reply to a letter of enquiry. Underline the words in the letter which correspond to the words and phrases below.
- •Glaston potteries Ltd
- •Test Assignments
- •Reply to enquiries (offers) Practical Assignments
- •2. Read the following reply to a letter of enquiry. Mr. Fest refers to specific questions asked by Mr. Whang. Which of the items below did he request information about?
- •Test Assignments
- •Compose a letter for your firm, who are producers of tinned food products, to an importer overseas. Offer your standard lines and one new product.
5. Complete the following letter of enquiry with the correct prepositions.
Dear Sir/Madam,
I am a Spanish student (1) ___________ the University (2)________Barcelona doing a Master’s Course (3)______________ Business Studies, and I intend to spend six months (4)____________England, (5) _________January next year, preparing (6)____________the Cambridge First Certificate.
Your college was recommended (7)_________me (8)_____________a fellow student and I would like details (9)_________the First Certificate course, including fees and dates. Could you also let me know if you can provide accommodation (10)____________me (11)_______________Brighton (12) __________ an English family.
Thank you for your attention, and I look forward to hearing from you soon.
Yours faithfully
Maria Ortega
6. Read this reply to a letter of enquiry. Underline the words in the letter which correspond to the words and phrases below.
selling through shops set up be sorry range
reply conditions up-to-date extremely
Glaston potteries Ltd
Clayfield. Burnley BB 10 IRQ
Tel: 0315 461.25 Telex: 880177 Fax: 0115 MIS2
Mr. J. F. Morreau 2 July 2005
1150 Boulevard Calbert
F-54015 Nancy Cedex
Dear Mr. Morreau,
Thank you for your enquiry of 28 June in which you expressed an interest in retailing a selection of our products in your shops in France.
Please find enclosed our current brochure and price list.
In response to your request for a 20 % trade discount, we regret that we cannot offer more than 15 %. However, we do give a 5 % quantity discount on orders over £ 10,000. We are sure that you will agree that these terms are highly competitive.
We are confident that we can deliver within two months as you require, but wish to emphasize that payment will have to be by sight draft until we have established a business relationship.
Thank you for your interest and we hope to hear from you soon.
Yours sincerely
Merton Sales Manager
Test Assignments
Write the letter of enquiry which preceded the reply in Exercise 6. You are J. F. Morreau, and you have just seen an advertisement for Glaston Potteries Willow Pattern dinner sets in the May edition of International Homes.
2. You are J. du Pont, Managing Director of Fournier & Cie SA of Paris. Write to the Western Shoe Co. Ltd., Yeovil, Somerset S19 3AF, England, telling them where you have obtained their name and what you know about them.
Indicate that there is a good market in France for their products, and then ask them to send you their catalogue and anything else you think you should have. Round off your letter with an encouraging sentence before signing it. Remember to include the date and inside address, and make sure you use the correct salutation and complimentary close.
3. Use the following notes to compose a letter of enquiry for a firm of importers:
To the Drake Cycle Company, Ellington, New Zealand: Their new sports models seen at the Birmingham Trade Fair. Request details of all models, catalogue, price-list, terms, delivery times. Requirements: 50 each, women’s and men’s. Discounts? Future supply position?