Individual work № I

Exercise 10 Read the information about writing a cover(ing) letter.

COVERING LETTER

A covering letter confirms a resume.

The aim of the covering letter is to find out whether any vacant position are available yet or to inform what position you are interested in.

The letter should contain:

• The source of information (newspaper advertisement (the date), employment agencies’ proposals;

• Brief data about education, professional skills focusing special attention on the requirements of the advertisement;

• The list of the presented documents (reference (recommendation), resume, etc.);

• The willingness to present the full information and to attend an interview;

• Thanks for attention;

• Hope of receiving a positive answer.

Exercise 11 Match the parts of the letter (a-i) with their positions in the letter.

1. I have experience of dealing with customers and liaising with a despatch department, as I do this in my present post. However, I am very interested in working as an Office Administrator as this would give me the opportunity to be responsible for a team of staff.

2. Yours faithfully,

3. I come from France but I have been living in England for the last four years. I did an official management course at West London College of Further Education and since then I have been working as the office manager for a mail order company in central London.

4. I am enclosing my resume and hope that you will find my experience and qualifications suitable for the post. I look forward to hearing from you.

5. I am writing to apply for the post of Office Administrator as advertised in The Standard on 9 July.

6. 12 July

7. 26 Weymouth Road

London WS 8GD

8. Dear Sir/Madam,

9. LVS Catering

Chepstow Place

London WII 9GL

Exercise 12 Read this letter and complete it with the prepositions:

at - for - of - in - to - as - on

Dear Sir / Madam

I am applying ___ the job of hotel receptionist ___ the Highland Hotel' advertised ___ the Daily Post ___ 20 September.

I have always been interested ___ working in the tourist industry, and during the school holidays I used to work part-time ___ a local hotel. Please find details ___ my qualifications and work experience ___ the enclosed resume.

I was a student ___ Croft Secondary School until last July. Since then I have been working ___ a waitress ___ an Italian restaurant. ___ my present job, I have direct contact with customers and I also have to take telephone reservations. In addition, I am very experienced ___ dealing with customer complaints.

I look forward ___ hearing from you.

Yours faithfully

Clare Mitchel.

Individual work № II

Exercise 13 Read the information about differences in writing an application letter and a cover letter.

          There are subtle differences between application letters and cover letters. However, the terms cover and application are sometimes used interchangeably.

While both documents accompany a résumé, understanding their differences will help you organize your documents during the job application process.

Application letter Letters of application are used for open positions (and letters of inquiry express interest in an organization when you're not sure if there are any openings). An application letter is a specific type of cover letter that is used on an application. Application letters can accompany job applications, but they can also go with applications for admissions to schools, applications for grants or any other types of application materials you can think of. They are usually more detailed than general cover letters. For example, an application letter for a job should contain at least two to three paragraphs explaining why you're interested in the job, highlighting your qualifications, requesting an interview and thanking the reviewer for his time.

Cover letter Cover letters aren't just for job applications. Cover letters can be used on any collection of documents or media for the purpose of describing reasons for sending them. Cover letters don't always need to be very long.

Exercise 14 When you are writing a letter of application, it is the best to use fixed phrases and expressions. Match English and Ukrainian equivalents. Learn them.

As you can you see by the enclosed resume, my experience and qualifications make me an excellent candidate for the position of … I hope to hear favorably from you. I am writing in response to the advertisement for ...(a position) which appeared on the (newspaper) on... (date). I am interested in applying for the position of … advertised in (newspaper). I believe that my qualifications and experience closely parallel the requirements outlined in your advertisement. A complete resume is enclosed. I would welcome the opportunity to discuss my qualifications and career plans with you. The position of … is the type of employment that I am seeking. I believe that my education, desire and enthusiasm would enable me to make an important contribution to your company.

Мені здається, що я зможу зробити значний внесок в роботу вашої компанії, застосувавши на практиці свою освіту та бажання працювати. Як видно з резюме, що додається, мій досвід роботи та кваліфікація, дають можливість бути відмінним кандидатом на посаду … Я зацікавлений в посаді…, вакансія на котру була оголошена в газеті (назва газети). Детальне резюме додається. Робота на посаді …- саме той вид діяльності, яким мені хотілося б займатись. Маю надію отримати від вас позитивну відповідь. Я буду радий розповісти про свою кваліфікацію та обговорити з вами свої професійні плани Цей лист є відповіддю на оголошення про вакансію (назва посади), надруковане в газеті (назва газети) від (дата). Мені здається, що моя кваліфікація та досвід роботи відповідають вимогам, які висувають претендентам на цю посаду, згідно вашої об'яви.

UNIT 3

Exercise1 Read the text which will teach you how to behave during job interviews.

Everybody must Know it if you Want to do Well at a Job Interview

When a job opening is advertised, there are often a lot of people interested in applying. Many job hunters send in their resumes and apply for the same position. Sometimes a company will receive hundreds of resumes for a single job opening.

The job interview, therefore, is very important. In the interview, an applicant must 

demonstrate that he or she is the right person for the job. As you prepare for the 

interview process, remember one thing. The purpose of an interview is not to 

intimidate you or to put you in an uncomfortable situation. The interview is 

the most efficient way in a relatively short time for you and the representative 

of an employer to get to know each other. Because job interviews are important, some job hunters read books or take courses to help them make a good first impression, which is very important. These 

books and courses are full of advice and suggestions to help job applicants prepare 

for their interviews. For example, applicants are taught to dress appropriately 

and have a clean and neat appearance. How you dress can be as important in 

creating an impression as what you have to say. So, dress in good taste, as 

employers prefer to hire men and women whose appearance and overall behavior 

present a positive image.

  Before the interview find out what you can about the firm, about the job you're applying for. Find out the interviewer’s name and telephone number, where 

the interview is and how long it will take to get there.

Be on time for the interview, and know your interviewer's name. Greet your interviewer by name and give him/her a firm handshake (ladies too) when you 

come in.

During the interview try to relax. It is appropriate to smile often and make 

eye-contact with the interviewer. 

The applicant should be prepared to answer questions about education 

and previous jobs. Interviewers expect applicants to talk profoundly, confidently, 

and truthfully about their work experience, skills, goals, and abilities. Answer

questions as fully as you wish; don’t respond with a yes or no. Answering 

questions emphasize your goals and strong points. Always be polite and speak 

plainly and clearly. Be confident and make the interviewer think that you are 

a self-confident person.

Exercise 2 Match the English words and word-combinations with their Ukrainian equivalents. Make up sentences with these words.

a job opening	попередній
Position	ввічливий
in the interview	самовпевнений
an interviewer	наймати (на роботу)
an applicant	потискувати руку
to apply for	відповідати, реагувати
to intimidate	позитивний образ, імідж
representative	просто і зрозуміло
to make/create an impression	представляти, презентувати
suggestions	подавати заяву
clean and neat	мета, ціль
to hire	загальна поведінка
overall behavior	підкреслювати, виділяти
to present	відкрита вакансія
a positive image	впевнений (-о)
to find out	здібності, уміння
to greet	заявник (той, хто подає заяву), претендент (на посаду)
to give a handshake	в повному обсязі, повністю
Firm	встановити зоровий контакт
to make eye-contact	правдивий (-о)
Previous	вітати
profound(ly)	на інтерв’ю
confident(ly)	посада
self-confident	залякувати
truthful(ly)	міцний, сильний, твердий
Goal	з’ясовувати, дізнаватися
Abilities	справляти / створювати враження
Fully	чистий і охайний
to respond	представник
to emphasize	сильні сторони (пункти)
strong points	той, хто проводить інтерв’ю
Polite	глибокий (-о), вичерпний (-о)
plain(ly) and clear(ly)	пропозиція, порада

Exercise 3 Answer the questions.

1. What happens when a job opening is advertised?

2. What must an applicant demonstrate in the interview?

3. What’s the purpose of the interview?

4. How do job hunters prepare for the interview?

5. Is your appearance important for the interview?

6. What information is it necessary to find before the interview?

7. How should an applicant behave at the interview?

8. What questions are usually asked by the interviewer?

9. How should an applicant answer questions?

Exercise 4 Translate the words and phrases in brackets.

1. (Відкрита вакансія) for (посаду) of a lawyer in the legal firm Nobili was advertised on Work.UA.

2. Many job hunters (подають заяви) for the same position.

3. (На інтерв’ю) (заявник) must demonstrate his / her strengths.

4. At the job fair there were many (представників) of lawyers’ companies.

5. It’s very important to (справити добре перше враження) in the interview.

6. Applicants should have (чисту і охайну зовнішність).

7. Ladies as well as men (тиснуть руку) to an interviewer.

8. During the interview try (розслабитись), smile and (встановити зоровий контакт) with the interviewer.

9. The applicants are usually asked about their (попередні) jobs.

10. He (наголосив, підкреслив) his (сильних сторонах).

Exercise 5 Translate the given sentences into English.

1. На інтерв’ю заявник (претендент на посаду) має посміхатись і встановити зоровий контакт з людиною, яка проводить співбесіду.

2. Перший крок – це створення позитивного першого враження.

3. Він відповів на всі запитання глибоко (дав вичерпні відповіді) і повно.

4. Вона привітала представника компанії сильним рукостисканням.

5. Мета інтерв’ю не залякати претендентів, а дізнатися про їх здібності.

6. Чиста і охайна зовнішність заявника і його загальна поведінка мають велике значення.

7. Вона розмовляє ввічливо, але не може говорити впевнено.

8. Перед інтерв’ю прочитайте поради, як правильно відповідати на запитання.

9. Він справив враження самовпевненої людини.

10. Ми з’ясувала місце і час проведення співбесіди.

Exercise 6 Read the dialogue and choose the correct answer for each question.

The Job Interview

Interviewer: So, you've applied for the Saturday position, right?

John: Yes, I have.

Interviewer: Can you tell me what made you reply to our advertisement?

John: Well, I was looking for a part-time job to help me through college. And I think that I'd be really good at this kind of work.

Interviewer: Do you know exactly what you would be doing as a shop assistant?

John: Well I imagine I would be helping customers, keeping a check on the supplies in the store, and preparing the shop for business.

Interviewer: That about covers it, you would also be responsible for keeping the front of the store tidy. What sort of student do you regard yourself as . . . did you enjoy studying while you were at school?

John: I suppose I'm a reasonable student. I passed all my exams and I enjoy studying subjects that interest me.

Interviewer: Have you any previous work experience?

John: Yes. I worked part-time at a take-away in the summer holidays.

Interviewer: Now, do you have any questions you'd like to ask me about the position?

John: Yes. Could you tell me what hours I'd have to work?

Interviewer: We open at 9.00, but you would be expected to arrive at 8.30 and we close at 6.00 pm. You would be able to leave then.

I think I have asked you everything I wanted to. Thank you for coming along to the interview.

John: Thank you. When will I know if I have been successful?

Interviewer: We'll be making our decision next Monday, we'll give you a call.

a) true b) false c) didn’t say

1. John failed some of his exams.

2. The job is in a shop.

3. The job is full time.

4. The job doesn't pay very well.

5. He wouldn’t have to deal with customers.

6. John has left school.

7. John would start work at 9.00.

8. He saw the advertisement in the local newspaper.

9. John would be working in the electrical department.

10. John will start the job on Monday.

Exercise 7 Read the tips for the best way to answer interview questions. Match the headings (A-K) to the paragraphs (1-11).

1. Try to Stay Calm. 

2. Keep it Professional. 

3. Share Your Accomplishments. 

4. Research the Job and the Company.

5. Ask for Clarification. 

6. Give Examples. 

7. Have Questions Ready to Ask. 

8. Know the Facts. 

9. Don't Ramble. 

10. Make a Match. 

11. Take Your Time.