Individuals within the Structure
Every organization made up of more than one person will need a special form of an organizational structure. An organizational chart shows the way in which the chain of commands works within the organization.
Companies are owned by shareholders who appoint directors to look after their interests. All directors together are the board. Then directors appoint managers to run business on a day-to-day basis. The Chief Executive Officer (CEO) is the person who has overall responsibility for the management, i.e. he runs the company. The level below the CEO is Chief….Officer, for example Chief Financial Officer (CFO). CFO is in charge of all the financial side of the business.CFO is part of the senior management team. The CFO reports to the CEO. An executive is usually a manager at quite a high level. Non-executive directors are not managers of the company; they are outsiders, often directors of other companies who have particular knowledge of the industry or of particular areas.
The next level down will be a department level. A job title here might be Sales Director or Head of Sales. Below this are people with job titles like Manager, Officer, Coordinator, etc. The words Assistant or Deputy may also occur at any level. Line manager is the person at work who is in charge of your department, group or project, that is the person the subordinates directly report to.
The way the company is organized could be illustrated for a packaging company.
Managing Director
Distribution Manager Production Manager Sales Manager Accountant
Distribution office Production office Sales office Accounts office
Warehouse Drivers Supervisor Sales reps
Production Staff
The Managing Director has major responsibility for running the company, including setting company targets and keeping an eye on all the departments. In other words, MD is the person in charge of the whole business.
The Distribution Manager is responsible for controlling the movement of goods into and out of the warehouse, supervising drivers and overseeing the transport of goods to and from the firm.
The Production Manager is responsible for keeping a continuous supply of work to all the production staff and also for organizing manpower to meet the customers’ orders.
The Sales Manager is responsible for making contacts with customers and obtaining orders from those contacts.
The Company Accountant controls the company financial deals and is responsible for making management accounts and financial reports.
Read the text again and find Russian title equivalents for italicized words.
Complete the text about management structure with the appropriate words from the box.
-
CEO b) line managers c)directors d)Managing Director e)executives f) shareholders g) Board of Directors h) senior
1The …….. is a group of people who control the company and elected by… . 2. The company’s ……. are its senior managers who meet regularly to make important decisions about its policy and strategy. 3. The … is a person who has overall responsibility for the management of the company. 4. The Board of Directors appoints …… who is in charge of all the department activities. 5. The heads of the department are called …… who could be referred to the ……. management. 6 ……. are at the bottom of the organizational chart, they run groups or projects.
Choose the word or two to match with the translation into Russian:
1. руководить, управлять – a) to organize , b) to operate, c) to run, d) to contribute, e) to manage
2. нести ответственность, отвечать за – a) to look after, b) to be responsible for, c) to respond , d) to be in charge of, e) to charge
3. название должности – a) job title, b) title, b) work, c) position, d) coordinator, e) job
4. организационная/штатная структура/диаграмма – a) bar chart, b) astrological chart, c) flow chat, d) organization chart, e) pie chart
5. подчиняться –a) to subordinate, b) to be subordinate to, c ) to submit, d) to subside, e) to submerge
6. наладить контакты, устанавливать связи – a) to make friends, b) to make decisions, c) to make contracts, d) to make contacts, e) to make contribution
7.трудовые ресурсы/кадры, служащие – a) power, b) power supply, c) local powers, d) electrical power, e) manpower
8.назначать на должность – a) point, b) make an appointment, c) to appoint, d) point out
Translate from Russian into English.
1.В организации структура означает отношения между должностями, а также людьми, занимающими эти должности (to hold the position).
2. Основная идея такой организационной структуры показать цепочку управления.
3. Акционеры назначают совет директоров, который занимает верхнюю ступень организационной структуры.
4. Генеральный директор несёт ответственность за руководство всей компанией.
5. Менеджер по продажам руководит работой офиса продаж, а так же отвечает за установление контактов с клиентами и получение заказов.
6. Управленческая цепь упрощает выдачу и исполнение приказов (to carry out orders).
Troubleshooting and roles distribution are of primary importance for the managers participating in large projects.
Before you listen, work in pairs and predict possible answers to the interviewers’ questions.
Why do you think troubleshooting is so important in business?
Do you think that everyone has a role in troubleshooting and anticipating problems, or do you see it as only managerial skill?
Do you have any tips of solving problem?
What’s the one of the most important strategy to avoid problems?
T 3 Listen to the interview and complete the manager’s answers. Some gaps need more than one word.
1. Problems can ………….. money and …………….. time.
2. At the beginning of the project people often don’t ------------------------------.
3. Planning helps to make sure that everybody ………………….. .
4. In a project everybody should make sure that they ------------------------ and anticipate problems.
5. It’s important that a project team -------------------- well.
6. You should try to have a ---------------------- spirit in a project.
7. In order to avoid problems you should be -------------------- realistic about the number of people working on the project, the ------------- and the --------------- of the project.
8. When you put pressure on a project you ----------------------------------.
Are the manager’s answers similar to yours?
TEXT B