In what situations would each style be appropriate? Inappropriate?
Managers must also adjust their styles according
to the situation that they are presented with. Below are four
quadrants of situational leadership that depend on the amount of
support and guidance needed:
Telling: Works
best when employees are neither willing nor able to do the job (high
need of support and high need of guidance).
Delegating: Works
best when the employees are willing to do the job and know how to go
about it (low need of support and low need of guidance).
Participating: Works
best when employees have the ability to do the job, but need a high
amount of support (low need of guidance but high need of support).
Selling: Works
best when employees are willing to do the job, but don�t
know how to do it (low need of support but high need of guidance).
The different styles depend on the situation and
the relationship behavior (amount of support required) and task
behavior (amount of guidance required).