- •Lecture 1. The Study of Intercultural Communication
- •1. Key Terms
- •1.1 Identity and Intercultural Communication
- •1.2 Gender Identity
- •1.3 Age Identity
- •1.4 Racial and Ethnic Identity
- •1.5 Physical Ability Identity
- •1.6 Religious Identity
- •1.8 Ethnocentrism
- •1.7 Multicultural Identity
- •1.9 Prejudice and Discrimination
- •1.10 Stereotyping
- •2. Building Intercultural Skills
- •Lecture 2. The Concepts of Culture and Communication
- •1. Key Terms
- •2.1 Cultural Markers
- •2.2 Beliefs, Attitudes, and Values
- •2.3 Cultural Clash
- •2.4 Collectivistic Versus Individualistic Cultures
- •2.5 What is Communication?
- •2.6 Initial Contact and Uncertainty among Strangers
- •2.7 Interpersonal and Intrapersonal Communication
- •2. Building Intercultural Skills
- •Lecture 3.
- •Verbal and Nonverbal Communication
- •1. Key Terms
- •3.1 Code-Switching
- •3.2 Turn-Taking
- •3.3 Self-Disclosure
- •3.4 Content Versus Relationship
- •3.5 Listening
- •3.6 Language and Power
- •3.7 Cultural Variations in Language
- •3.8 Nonverbal Communication
- •3.9 Cultural Factors in Nonverbal Communication. Types of Nonverbal Communication
- •3.10 Body movements
- •3.11 Space
- •3.12 Time
- •3.13 Touch
- •3.14 Voice
- •3.15 Artifacts and Physical Appearance
- •3.16 Cultural space
- •3.17 Comparing Verbal and Nonverbal Communication
- •2. Building Intercultural Skills
- •Lecture 4.
- •Intercultural Competence
- •1. Key Terms
- •4.1 Characteristics of Intercultural Conflict
- •4.2 Types of Conflict
- •4.3 Strategies and Tactics in Conflict Situations
- •4.4 Approaches to Conflict
- •4.5 Gender, Ethnicity and Conflict
- •4.6 Value Differences and Conflict Styles
- •4.7 Managing Intercultural Conflict. Becoming More Intercultural
- •4.8 Ethnocentrism
- •4.9 Negative Stereotypes. Anxiety
- •4.10 The Need for Explanations
- •4.11 Similarities and Differences. Cultural Differences in Relationships
- •4.12 Assimilation and Acculturation
- •4.13 The Role and Impacts of the Mass Media
- •4.14 The Sojourner
1.5 Physical Ability Identity
We all have a physical ability identity because we all have varying degrees of physical capabilities. We are all handicapped in one way or another – by our height, weight, sex, or age – and we all need to work to overcome these conditions. And our physical ability, like our age, changes over a lifetime. For example, some people experiences a temporary disability, such as breaking a bone or experiencing limited mobility after surgery. Others are born with disabilities, or experience incremental disability, or have a sudden-onset disability. The number of people with physical disabilities is growing. In fact, people with disabilities see themselves as a cultural group and share many perceptions and communication patterns. Part of this identity involves changing how they see themselves and how others see them. For people who become disabled, there are predictable stages in coming to grips with this new identity. The first stage involves a focus on rehabilitation and physical changes. The second stage involves adjusting to the disability and the effects that it has on relationships; some friendships will not survive the disability. The final stage is when the individual begins to integrate disabled into his or her own definition of self.
1.6 Religious Identity
Religious identity is an important dimension of many people’s identities, as well as a common source of intercultural conflict. Often, religious identity gets confused with racial/ethnic identity, which means it can be problematic to view religious identity simply in terms of belonging to a particular religion. For example, when someone says, “I am Jewish”, does this mean that this person practices Judaism or views Jewishness as an ethnic identity? When someone says, “That person has a Jewish last name”, does this confer a Jewish religious identity? Historically, Jews have been viewed as a racial group, an ethnic group, and a religious group. Drawing distinct lines between various identities – racial, ethnic, religious, class, national, regional – can lead to stereotyping. For example, Italians and Irish are often assumed to be Catholic. Intercultural communication among religious groups also can be problematic. Religious differences have been at the root of conflicts from the Middle East, to Northern Ireland, to India/Pakistan, to Bosnia-Herzegovina. The traditional belief is that everyone should be free to practice whatever religion they want to, but conflict can result from the imposition of one religion’s beliefs on others who may not share those beliefs. Religion traditionally is considered a private issue, and there is a stated separation of church and state. However, in some countries, religion and the state are inseparable, and religion is publicly practiced. Some religions communicate and mark their religious differences through their dress. Other religions do not mark their members through their clothes; for example, you may not know if someone is Buddhist, Catholic, Lutheran. Because these religious identities are less obvious, everyday interactions may not invoke them.
