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Constructing Your Résumé

Categories of information you include on your résumé should provide answers to these questions:

Contact section

Who are you and how can you be reached?

  • Begin your résumé with your name by capitalizing and using bold type.

  • Include street address, city, state, and zip code.

  • Include phone number(s) where you can be reached weekdays, 9 a.m.-5 p.m. Designate your home phone with an "H," and work number with "W," or a "Messages" number.

  • Add an e-mail address if it is checked regularly.

Objective statement

What do you want to do?

The purpose of the objective statement is to inform the employer of your career goal and targeted interests. The statement should describe the focus of your job search. A good objective includes type and/or level of position, type and style of organization, and skills/qualifications.

Experience section

What can you do?

A summary of qualifications can condense an extensive background by emphasizing experiences and accomplishments in brief keyword phrases. The qualifications summary is accomplishment-oriented and provides an overview of your work experience. It can also serve to summarize relevant academic, volunteer and leadership experience for those who have limited work experience. A summary is most appropriate for someone with substantial experience, for someone who is changing careers and wants to demonstrate transferable skills, or for someone with a varied background.

Example: Accomplished editor, news reporter and promotional writer. Demonstrated skills in project management and staff development.

Education section

What have you learned?

If your education relates to your objective and is within the past three years, it should be the first section. If not, education should follow the work experience section of your résumé.

  • Start with your most recent degree or the program in which you are currently enrolled. List other degrees or relevant education in reverse chronological order.

  • Highlight your degree by using bold type or capital letters.

If the degree is relevant to your job objective, begin with degree and emphasis, followed by university, location of university, and date of graduation or anticipated date of graduation.

Example: May 1996 M.S., Communications Engineering, The George Washington University, Washington, DC

Employment section

What have you done?

Employment Experience (Chronological)

  • Begin with your current/most recent position and work backward, chronologically. Devote more space to recent employment.

  • Use the first and last month and year to describe dates of employment.

  • If your job titles relate to your current job objective, start each position description with job titles. If not, begin with the organization.

  • Follow job title and organizational information with the organization's city and state.

Example: September 1990-January 1996 Telecommunications Engi-neering Aide, Center for Telecommunications Studies, Washington, DC

  • Describe the last three to five positions in detail. Summarize earlier positions unless relevant to your objective.

  • Do not show every position change with each employer. Only list in detail the most recent job and briefly summarize promotions.

  • Do not repeat skills that are common to several positions.

  • Within each listed position, stress the major accomplishments and responsibilities that demonstrate your competency. It is not necessary to include all responsibilities, as they will be assumed by employers.

  • Tailor your position descriptions to future job/career objectives.

  • If writing a two-page résumé, make sure the most marketable information is on the first page.

Employment Experience (Functional)

  • Use two to four sections to summarize each area of functional skill or expertise.

  • Develop the functional skill headings based on the skills you want to market to employers and/or that are most related to your targeted objective.

  • Describe your skills in short phrases and place under the appropriate functional skill categories.

  • Rank the phrases within each category and place the most important skill or accomplishment first.

Examples: WRITING

  • Reported on-the-spot news stories for suburban Washington newspapers.

  • Provided in-depth coverage of Capitol Hill issues, including unemployment compensation and merit pay for teachers.

  • Edited and marketed a brochure for a cultural/educational program designed to focus on life in London. Resulted in a 30% increase in program attendance.

  • Do not identify employers within functional skills sections.

  • List a brief history of your actual work experience at the end of the section, giving job title, employer and dates. If you have had no work experience or a very spotty work record, leave out the employment section entirely or summarize the nature of your jobs without providing specific details. If you do this, be prepared to discuss your specific jobs in more detail at the job interview.

Some résumé action verbs:

A

Accomplished

Achieved

Acquired

Analyzed

Assessed

Audited

B

Balanced

Brainstormed

Built

C

Changed

Classified

Coached

Completed

Composed

Conducted

Contributed

Controlled

Coordinated

Corrected

Created

D

Decided

Demonstrated

Designed

Developed

Diagnosed

E

Empathized

Ensured

Explored

F

Facilitated

Forecasted

Formulated

Founded

G

Generated

Guided

I

Identified

Implemented

Improved

Increased

Initiated

Investigated

L

Led

M

Maintained

Managed

Marketed

Monitored

Motivated

N

Negotiated

O

Organized

P

Performed

Persuaded

Planned

Presented

Presided

Projected

R

Redesigned

Reduced

Reorganized

Represented

Restructured

S

Saved

Simplified

Sold

Solved

Structured

Succeeded

* Here is a list of typical action verbs categorised by skills:

Communication skills: address, arbitrate, correspond, draft, edit, lecture, mediate, motivate, negotiate, persuade, present, publicise, reconcile, speak, write

Management skills: assign, attain, chair, co- ordinate, delegate, direct, execute, organise, oversee, plan, recommend, review, strengthen, supervise, train

Research skills: collect, critique, define, detect, diagnose, evaluate, examine, explore, extract, identify, inspect, interpret, investigate, summarise, survey

Technical skills: assemble, build, calculate, devise, engineer, fabricate, maintain, operate, overhaul, program, remodel, repair, solve, upgrade

Creative skills: conceptualise, create, design, fashion, form, illustrate, institute, integrate, invent, originate, perform, revitalise, shape

Financial skills: administer, allocate, analyse, appraise, audit, balance, budget, calculate, control, compute, develop, forecast, project

Sales skills: sell, convert, close, deal, persuade, highlight, satisfy, win over, sign

Teaching skills: advise, clarify, coach, elicit, enable, encourage, explain, facilitate, guide, inform, instruct, persuade, stimulate, train,