Ubuntu Desktop Training

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If your company is providing Ubuntu-related services then you too have the option of being listed in the Canonical Marketplace as a Local Services Provider. To do this simply click the send us your information link at the bottom of the Marketplace page.

9.8 Lesson Summary

In this lesson, you learned:

•The various sources where you can find both free and paid for support on Ubuntu - system and online documentation, commercial support, community support, Launchpad and The Fridge.

•System and Online documentation provide the primary source of help and contains both official and community documentation.

•The Ubuntu community also provides vital support through mailing lists, Web forums, IRC channels, LoCo teams and the Ubuntu Team Wiki.

•You can use Launchpad to perform tasks such as searching Ubuntu related information, tracking bugs in Ubuntu and placing orders for Ubuntu CDs.

•The Fridge is an information hub for the Ubuntu community, bringing together news, grassroots marketing, advocacy, team collaboration and great original content.

•Canonical provides professional support across the globe, which you can purchase by contacting the Global Support Services team.

•Professional support services can also be obtained through the companies and partners listed in the Canonical Marketplace.

9.9 Review Exercise

Question: Name the major sources of help and support for Ubuntu.

Answer:

Question: What types of documentation is available on the documentation site of Ubuntu?

Answer:

Question: What are the options for obtaining commercial support for Ubuntu?

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Question: What are the different platforms through which the Ubuntu community extends its help and support?

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Question: What are IRC channels?

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Question: What help and support do the LoCo teams provide to Ubuntu users?

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Question: What is Launchpad?

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Question: What is the name of the bug-tracking tool available with Launchpad?

Answer: