Nevsky 22 Hotel

The Nevsky 22 hotel is situated in the very heart of St.Petersburg in the “Golden Triangle” – the area, where most of the major tourist attractions are concentrated. The hotel offers: 27 spacious twin rooms, 5 spacious double rooms, 1 suite featuring sauna and Jacuzzi. All rooms are equipped with satellite television, direct dial telephone and safe-boxes. Specification & Additional services in the hotel: local water heating; tea, coffee, juice, cakes - by request; meeting at the airport; meeting at the railway station.

Билет №25.

Read the dialogue and fill in the gaps with own words.

You are a receptionist in the Morrilton Hotel. You are talking with a customer by phone. Help your guest to reserve a room.

You: (Поздоровайтесь, представьте ваш отель, спросите, чем можете служить)

Caller: Yes, please. I’d like reserve a double room for2 nights from 26^th May.

You: (Скажите, что проверите наличие свободных номеров. Скажите, что это возможно).

Caller: How much will that be?

You: (35 евро в сутки, включая континентальный завтрак.)

Caller: That’s for a room with a bathroom?

You: (Подтвердите. Объясните, что в ваших номерах есть отдельные ванные комнаты, цветной телевизор, радио, домашнее видео, телефон, кофеварка, (coffee-making facilities) сейф и балкон)

Caller: That’s fine

You: (Спросите, как зовут клиента)

Caller: The booking’s for Mr O’Leary from Toshiba Electronics, London.

Билет №26.

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Premiere Palace Hotel

Hotel Premier Palace is the first 5 star hotel in Kiev located in the historical centre of Kiev, near the main Khreschatyk Street, and close to the historic Golden Gates of Kiev. The hotel provides guests with 156 rooms. Rooms are fully equipped with international direct-dial phones, satellite TV, mini-bar, and data ports. The hotel provides 24-hour room service, laundry and dry cleaning facilities as well as currency exchange facilities, shops and a pharmacy.

Билет №27.

Read the dialogue and fill in the gaps with own words.

You are an employee at the Thai Grand Hotel. Help your guest to book some accommodation for her visiting Japanese colleague, Mr. Tashikama.

You: (Представьте ваш отель. Спросите, чем можете служить)

Mrs Ting: I’d like to make reservation? Please.

You: (Попросите подождать минутку. Попросите уточнить, как долго гость пробудет в отеле.)

Mrs Ting: I’d like to make a reservation for 6 nights next week for Mr Tashikama of Japan Electronics, please.

You : (Конечно. Попросите уточнить дату)

Mrs Ting: He’ll be arriving on Monday and leaving Sunday.

You : (Спросите какой именно номер хочет заказать клиент)

Mrs Ting: I’d like a single room with a shower, please.

You : (Повторите заказ, проверив правильность. Скажите, что все в порядке, что вы будете ждать мистера Ташикама)

Билет №28.

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Salgir Hotel

Salgir Hotel is one of the most comfortable and cosy hotels in Simferopol. The hotel has 16 hotel rooms including two double de luxe suites and one single luxury suite. In our hotel are nicely furnished and equipped rooms with everything needed for a good comfortable stay in Simferopol. Salgir Hotel is an ideal place for tourists, businessmen and travellers, who want to feel themselves at home far from their families. Hotel guests may have a snack or pass their free time at our "Tavern at the mill" where they can enjoy variety or Ukrainian native courses.

Билет №29.

Read the dialogue and fill in the gaps with own words.

You are a receptionist in the Amelia hotel. Welcome your guest and deal with his reservation.

Guest: I'd like to reserve a room for Wednesday the 12^th

of June, please.

You: (Спросите какой именно номер хочет заказать клиент)

Guest: A double room with shower if it is possible,

please.

You: ( Повторите, проверяя правильность заказа. Спросите, как долго клиент планирует оставаться в отеле)

Guest: For three nights - that's the nights of the 12^th, 13^th and 14^th

of June.

You: (Скажите, что у вас имеется такой номер, сообщите цену с континентальным завтраком. Спросите, подходит ли это клиенту)

Guest: Yes, that would be fine.

You: (Спросите имя клиента)

Guest: Мr. Johns.

You: (Спросите, когда гость приедет)

Guest: Oh, around 6 o’clock, I hope.

You: (Поблагодарите. Скажите, что будете ждать его приезда)

Билет №30.

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