- •Топики по менеджменту
- •1. Get them emotionally involved
- •2. Know what a team is and how it works
- •3. Set realistic targets - no, really realistic
- •4. Hold effective meetings - no, really effective
- •5. Make meetings fun
- •6. Make your team better than you
- •7. Set your boundaries
- •8. Be ready to prune
- •9. Offload as much as you can - or dare
- •10. Let them make mistakes
- •11. Accept their limitations
- •12. Encourage people
- •13. Be very, very good at finding the right people
- •14. Take the rap
- •15. Give credit to the team when it deserves it
- •16. Get the best resources for your team
- •17. Celebrate
- •18. Keep track of everything you do and say
- •19. Be sensitive to friction
- •20. Create a good atmosphere
- •21. Inspire loyalty and team spirit
- •22. Fight for your team
- •23. Have and show trust in your staff
- •24. Respect individual differences
- •25. Listen to ideas from others
- •26. Adapt your style to each team member
- •27. Let them think they know more than you (even if they don't)
- •28. Don't always have to have the last word
- •29. Understand the roles of others
- •30. Ensure people know exactly what is expected of them
- •31. Don't try justifying stupid systems
- •32. Be ready to say yes
- •33. Train them to bring you solutions, not problems
- •34. Get it done/work hard
- •35. Set an example/standards
- •36. Enjoy yourself
- •38. Know what you are supposed to be doing
- •39. Know what you are actually doing
- •40. Be proactive, not reactive
- •41. Be consistent
- •42. Set realistic targets for yourself- no, really realistic
- •43. Have a game plan, but keep it secret
- •44. Get rid of superfluous rules
- •45. Learn from your mistakes
- •46. Be ready to unlearn - what works, changes
- •47. Cut the crap - prioritize
- •48. Cultivate those in the know
- •49. Know when to kick the door shut
- •50. Fill your time productively and profitably
- •51. Have a Plan b and a Plan c
- •52. Recognize when you're stressed
- •53. Manage your health
- •54. Head up, not head down
- •55. See the wood and the trees
- •56. Know when to let go
- •57. Be decisive, even if it means being wrong sometimes
- •58. Adopt minimalism as a management style
- •59. Visualize your blue plaque
- •60. Have principles and stick to them
- •61. Follow your intuition/ gut instinct
- •62. Be creative
- •63. Don't stagnate
- •64. Be flexible and ready to move on
- •65. Remember the object of the exercise
- •66. Remember that none of us has to be here
- •67. Go home
- •68. Plan for the worst, but hope for the best
- •69. Let the company see you are on its side
- •70. Don't bad-mouth your boss
- •71. Don't bad-mouth your team
- •72. Accept that some things bosses tell you to do will be wrong
- •73. Accept that bosses are as scared as you are at times
- •74. Avoid straitjacket thinking
- •75. Act and talk as if one of them
- •76. Show you understand the viewpoint of underlings and overlings
- •77. Don't back down - be prepared to stand your ground
- •78. Don't play politics
- •79. Don't slag off other managers
- •80. Share what you know
- •81. Don't intimidate
- •82. Be above interdepartmental warfare
- •83. Show that you'll fight to the death for your team
- •84. Aim for respect rather than being liked
- •85. Do one or two things well and avoid the rest
- •86. Seek feedback on your performance
- •87. Maintain good relationships and friendships
- •88. Build respect - both ways - between you and your customers
- •89. Go the extra mile for your customers
- •90. Be aware of your responsibilities and stick to your principles
- •91. Be straight at all times and speak the truth
- •92. Don't cut corners -you'll get found out
- •93. Be in command and take charge
- •94. Be a diplomat for the company
- •95. Capitalize on chance - be lucky, but never admit it
- •99. End game
63. Don't stagnate
"A manager's job is to create stability and deal with reality. A leader's job is to stir emotion and set audacious, grandiose goals that shake the sta tus quo. Too much management and you stagnate. Too much leadership and you get nowhere. Embrace the challenge of striking the balance. Do it well, and the results will surpass your wildest dreams." The Management and Leadership Network
So are you a leader or a manager? Not really a fair question when we've spent the whole book so far making sure you are an effective, efficient and startlingly good manager. But the really good managers are also leaders - they inspire and motivate, encourage and enthuse. They draw people to them like moths to a flame. They are charismatic and dynamic and stylish. They are leaders indeed. But they are also good managers. Too much management, and you stagnate. You have to revel in change, seek new challenges, stay on your toes, find new ways of doing things, motivate your team in new and exciting ways, introduce new technology and ideas, start trends, jump fences, light fires. You can't be seen to stand still or moss will grow over you and you become a fixture and people stop noticing you.
I know it's difficult sometimes to see beyond today's work load, tomorrow's meetings, next week's directors' report. But you have to be moving or you will stagnate. Set aside a little time each day or week - only half an hour perhaps - to think up new ways of being revolutionary. Why? Because if you don't do this you become bogged down in the day-to-day, the humdrum, the routine. Yes, you are a manager, but you are also an innovator, motivator, inspirer, leader, trendsetter.
If the moss has already grown over you and people have corne to regard you as part of the furniture you will have to work very hard to shake off that image. Don't scare them with radical change - do it bit by bit.
64. Be flexible and ready to move on
"Don't be irreplaceable. If you can't be replaced, you can't be promoted." Anonymous
There will come a time when it's time to move on. Other jobs are waiting to be done. Other teams are waiting to be led. You may have to pack up camp and hit the trail. 'Hell is in hello, heaven is in goodbye forever, it's time for me to go', sort of stuff. * Keep your eyes open for opportunities. Remember your long-term plan -and I bet it didn't include stuff like, 'Stay here until I retire and/or turn to dust' - and keep looking to distant horizons.
Being a good manager, a fantastic manager, often means you get sought out, head-hunted, poached. Be ready to be enticed away Doesn't mean you have to go, but be open to offers - how flattering.
Stay on your toes and be ready to move sideways; be prepared to look at unusual opportunities. Be ready perhaps to go it alone if that's in your long-term plan.
Should you feel guilty at abandoning your team? No. You have a career and that involves moving on. Your team may benefit from a breath of fresh air coming in after you to blow the cobwebs away. I've left managerial jobs where the staff seemed genuinely surprised that I would dare to leave, to spread my wings and go 'elsewhere', as if it was a dark and dangerous country that would gobble me up. Of course, once 1 had left I gained a reputation as a 'deserter' for leaving, but better that than 'good riddance'.
* Lee Marvin in Paint Your Wagon.
