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Словарь по гостинице

Word part of speech

Meaning

Example sentence

adjoining rooms noun

two hotel rooms with a door in the centre

If you want we can book your parents in anadjoining room.

amenities noun

local facilities such as stores and restaurants

We are located downtown, so we are close to all of the amenities.

attractions noun

things for tourists to see and do

The zoo is our city's most popular attractionfor kids.

baggage noun

bags and suitcases packed with personal belongings

If you need help with your baggage we have a cart you can use.

Bed and Breakfast noun

a home that offers a place to stay and a place to eat

I can book you into a beautiful Bed and Breakfast on the lake.

bellboy noun

a staff member who helps guests with their luggage

The bellboy will take your bags to your room for you.

book  verb

arrange to stay in a hotel

I can book your family in for the weekend of the seventh.

booked  adj

full, no vacancies

I'm afraid the hotel is booked tonight.

brochures noun

small booklets that provide information on the local sites and attractions

Feel free to take some brochures to your room to look at.

check-in  verb

go to the front desk to receive keys

You can check-in anytime after four o'clock.

check-out  noun

return the keys and pay for the bill

Please return your parking pass when youcheck-out.

complimentary breakfast noun

free of charge

All of our rooms have complimentary soap, shampoo, and coffee.

cot, rollaway bed noun

a single bed on wheels that folds up

If you need an extra bed, we have cotsavailable.

damage charge  noun

money a guest owes for repairs to hotel property (when caused by violent or careless acts)

We will have to add a damage charge for the hole you put in the wall.

deposit noun

amount paid ahead of time to secure a reservation

You will not receive your deposit back if you cancel.

double bed  noun

a bed large enough for two people

They are a family of four, so give them a room with two double beds.

floor noun

a level of the building

The swimming pool is on the main floor.

front desk, reception noun

the place where guests go to check in and out and to get information

Towels are available at the front desk.

guest noun

a person that is staying at the hotel

Our washrooms are for guests only.

hostel noun

a very inexpensive place for backbackers and travelers on a budget

In the hostel you probably won't get your own room.

hotel manager noun

person in charge at the hotel

I'll let you make your complaint to the hotel manager.

housekeeping, maid noun

staff members that clean the rooms and linen

Put a sign on the door if you wanthousekeeping to come in and change the sheets on the bed.

ice machine noun

a machine that automatically makes ice that guests can use to keep drinks cold

There is an ice machine by the elevator on all of the even numbered floors.

indoor pool noun

place for guests to swim inside the hotel

The heated indoor pool is open until 10 pm.

inn noun

another word for "hotel"

There's an inn on the other side of town that has a vacancy.

Jacuzzi, hot tub, whirl pool noun

a small hot pool for relaxation

Our honeymoon room has a personal hot tub.

king-size bed noun

extra large bed

A room with a king size bed costs an extra ten dollars a night.

kitchenette noun

a small fridge and cooking area

Your room has a kitchenette so you can prepare your own breakfasts and lunches.

late charge noun

a fee for staying past the check-out time

You will be charged a ten dollar late chargefor checking out after 11 am.

linen noun

sheets, blankets, pillow cases

We will come in and change the linens while you are out of your room.

lobby noun

large open area at the front of the hotel

You can stand in the lobby and wait for your bus.

luggage cart noun

a device on wheels that guests can push their luggage on

Please return the luggage cart to the lobby when you are finshed with it.

maximum capacity noun

the most amount of people allowed

The maximum capacity in the hot tub is ten people.

motels noun

accommodations that are slightly cheaper than hotels

Our motel is very clean and is close to the beach.

noisy  adj

loud

The guests next to you have complained that you are being too noisy.

parking pass noun

a piece of paper that guests display in the car window while in the hotel parking lot

Display this parking pass in your window to show that you are a hotel guest.

pay-per-view movie noun

extra charge for movies and special television features

If you order a pay-per-view movie, the charge will appear on your bill.

pillow case noun

the covering that goes over a pillow

Room 201 doesn't need their sheets changed, but they requested one new pillow case.

queen size bed noun

bed with plenty of space for two people (bigger than a double)

They have a queen size bed so the small child can eaily fit in the middle.

rate noun

cost of renting a room for a certain time period

Our rates change depending on the season.

reservation noun

a request to save a specific room for a future date

They say they made a reservation but it doesn't show on the computer.

room service noun

delivery of food or other services requested by guests

If you would like a bottle of wine, just callroom service.

sauna noun

a hot room for relaxation, filled with steam

We don't recommend bringing young children into the sauna.

single bed  noun

a bed for one person

The economy priced room includes onesingle bed.

sofa bed, pull-out couch noun

a bed built into a sofa or couch

The room contains a sofa bed so the room actually sleeps five.

towels noun

used to cover and dry the body after swimming or bathing

You can get your swimming pool towels at the front desk.

vacancy noun vacant adj

available rooms

We only have one vacancy left, and it is for a single room.

valet noun

staff that parks the guests' vehicles

If you leave your car keys with us, the valetwill park your car underground.

vending machine noun

a machine that distributes snacks and beverages when you insert coins

The vending machine on the fifth floor has chocolate bars and chips.

view noun

a window that offers a nice image for guests

The room is more expensive because it has a spectacular view of the beach.

wake up call noun

a morning phone call from the front desk, acts as an alarm clock

What time would you like your wake up call?

weight room, workout room, gym noun

a room that guests can use for exercise and fitness

Our weight room has a stair climber and a stationary bicycle.

Фраза

Перевод

How can I help you?

Чем я могу вам помочь?

I’d like a room please.

Я хотел бы снять номер.

I’d like to make a reservation.

Я хотел бы забронировать номер.

I’m afraid we are booked that weekend.

К сожалению, на эти выходные у нас все забронировано.

There are only a few vacancies left.

Осталось только несколько свободных номеров.

We advise that you book in advance during peak season.

Советум в сезон бронировать номера заранее.

How long will you be staying?

Сколько дней вы будете проживать в отеле?

How many nights would you like to stay?

На сколько ночей вы хотите снять номер?

Would you prefer a single or a double?

Хотите одноместный или двухместный номер?

A double, please. How much is that?

Двухместный. Сколько это стоит?

The rate is $129 dollars a night.

129 долларов в сутки.

Do you have any cheaper rooms?

У вас есть номера подешевле?

Do the rooms have refrigerators?

В номерах есть холодильники?

How would you like to pay for the room?

Как вы хотите заплатить за номер?

Do you take VISA?

Вы принимаете VISA?

Yes, we do. We take VISA, Mastercard, and American Express.

Да, принимаем. Мы принимаем VISA, Mastercard, and American Express.

May I have your name, please?

Могу я узнать ваше имя?

Фраза

Перевод

Can I help you?

Чем я могу вам помочь?

I’d like to check in.

Я хотел бы зарегистрироваться.

I have a reservation.

У меня забронирован номер.

Your room is ready.

Ваш номер готов.

The room number is 308.

Номер 308.

Here’s your key.

Вот ваши ключи.

Is it possible to see the room?

Можно посмотреть номер?

Do you like the room?

Вам понравился номер?

Yes, I’ll take it.

Да, я его беру.

What time is checkout?

Во сколько происходит выселение из отеля?

Checkout is at 12 o’clock.

Выселение в 12 часов.

I’d like a wake-up call for 6:30.

Пожалуйста, разбудите меня в 6:30.

Enjoy your stay!

Счастливого пребывания в отеле!

Фраза

Перевод

Can I help you?

Чем я могу вам помочь?

I’d like to check out.

Я хотел бы выселиться.

How was your stay?

Как прошло ваше пребывание в отеле?

It was very nice. We really enjoyed our stay.

Очень хорошо, нам понравилось.

Here’s your bill.

Вот ваш счет.

Could you sign here?

Можете подписать здесь?

How would you like to pay?

Как вы будете платить?

By cash.

Наличными.

Here are your receipt and your change.

Вот ваша квитанция и сдача.

Can we leave our bags here?

Мы можем оставить здесь наши вещи?

We’ll put them in the storage room.

Мы положим их в камеру хранения.

Регистрация

по-русски

по-английски

Для нас забронирован номер.

We have a reservation.

Мы забронировали номер по телефону. Вот подтверждение.

We reserved a room by phone. Here is a confirmation.

Я хотел бы одноместный номер.

I’d like a single room.

Я хотел бы двухместный номер.

I’d like a double room.

Я хотел бы номер с двуспальной кроватью.

I’d like a room with twin beds.

Я хотел бы номер с ванной.

I’d like a room with a bath.

Есть в номере кондиционер?

Is there any conditioning in the room?

Есть в номере отопление?

IIs there heating in the room?

Сколько стоит номер в сутки?

What is the price per night?

Завтрак входит в стоимость?

Is breakfast included?

Можно посмотреть номер?

May I see the room?

Мне он нравится.

I like it.

Мне он не нравится.

I don't like it.

Можно посмотреть другой номер?

May I see another room?

Есть ли номер подешевле?

Is there a room cheaper?

Платить вперёд или при отъезде?

Should I pay in advance or on departure?

Вот мой паспорт.

Here’s my passport.

Помогите мне, пожалуйста, заполнить бланк.

Please, help me fill in this form.

Мне здесь расписаться?

Should I sign here?

Где я должен расписаться?

Where should I sign?

В гостиничном номере. Просьбы.

по-русски

по-английски

Дайте мне ключ от номера 5.

Give me the key for room number five.

Отнесите мой багаж наверх.

Take my luggage upstairs.

Пришлите кого-нибудь отнести мой багаж вниз.

Send somebody to take my luggage downstairs.

I am in trouble. Can you help me? / Could you help us?

У меня проблемы. Вы не могли бы мне помочь?

Можно оставить эти ценности в сейфе гостиницы?

May I leave those valuables at the hotel safe?

У Вас есть для меня сообщения?

Have you any messages for me?

Мне нужно одеяло и ещё одну подушку.

I need a blanket and an extra pillow.

Мне нужно еще вешалок.

I need more hangers.

Пришлите горничную

Send a chambermaid

Пришлите официанта.

Send a waiter.

Пришлите носильщика.

Send a porter.

Выстирайте и погладьте эту рубашку.

Wash and iron this shirt.

Перемените простыни.

Change the sheets.

Приготовьте постель.

Make the bed.

Можно занять у Вас утюг?

Can I borrow the iron (from you)?

Пожалуйста, вызовите мне такси.

Please, call a taxi for me.

Прошу меня не беспокоить.

I don’t want to be disturbed.

Как это включить?

How do you switch it on?

Какую кнопку нажать?

Which button do I press?

Жалобы — Complaints

по-русски

по-английски

У меня есть жалоба.

I have a complaint.

Комната грязная

The room is dirty.

В комнате слишком жарко.

There’s too hot in the room

Дверь не закрывается.

The door doesn’t lock.

Выключатель сломан.

A switch has broken.

Лампочка перегорела.

A bulb has burnt out.

Туалет не работает. Не работает слив.

The toilet doesn’t work. It will not flush.

Раковина засорена.

The wash basin is clogged.

Жалюзи застряло.

The blind is stuck.

Я не могу открыть окно.

I can’t open the window.

Нет горячей воды.

There’ no hot water.

Телевизор не в порядке.

The TV set is out of order.

Кто-то украл мои вещи.

Someone stole my things. (steal, stole, stolen - красть, воровать)

Отъезд — Leaving

по-русски

по-английски

Мы уезжаем завтра.

We’re leaving tomorrow.

Пожалуйста, приготовьте счёт.

Please, prepare the bill. / Please, make the bill ready.

Я хочу заплатить сейчас.

I want to pay now.

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