Диалог 3
Receptionist. Radison Hotel. How can I help you?
Igor Smirnov. Hello. I’d like to make a reservation for May 1 and 2.
Receptionist. How many adults will be there?
Igor Smirnov. Two adults.
Receptionist. OK. Any children?
Igor Smirnov. No.
Receptionist. So it will be a double room. Do you want a smoking or non-smoking room?
Igor Smirnov. Non-smoking. By the way, what facilities are there in the room?
Receptionist. There are a private bathroom, a hair-dryer, a safe, a refrigerator, a TV.
Igor Smirnov. OK, that’s fine.
Receptionist. The room will be $60 per night.
Igor Smirnov. Is breakfast included?
Receptionist. Yes, of course.
Igor Smirnov. OK.
Receptionist. May I have your name, please?
Igor Smirnov. Igor Smirnov.
Receptionist. Could you spell that, please?
Igor Smirnov. Yes, of course. I-G-O-R S-M-I-R-N-O-V. Igor Smirnov.
Receptionist. I see, Igor Smirnov. How will you pay?
Igor Smirnov. Is Visa OK?
Receptionist. That’ll be fine. I need a credit-card number to make your reservation.
Igor Smirnov. OK, here it is.
Диалог 4
Igor Smirnov. Hello!
Receptionist. Hello! Can I help you?
Igor Smirnov. Yes, I’d like to check in. I have a reservation.
Receptionist. Your name, sir?
Igor Smirnov. Igor Smirnov.
Receptionist. Yes, your room is ready. The room number is 308.
Igor Smirnov. Is it possible to see the room?
Receptionist. Of course. Here’s the key.
Receptionist. So, do you like the room?
Igor Smirnov. Well, it faces hotel buildings, and I’d like a room with sea view.
Receptionist. OK, take a look at this one. Here’s the key. The room number is 101.
Receptionist. How do you like it?
Igor Smirnov. Oh, it’s perfect! I’ll take it.
Receptionist. OK. Would you like something else?
Igor Smirnov. Yes, I’d like a wake-up call for 6:30.
Receptionist. Certainly, sir.
Igor Smirnov. And what time is checkout?
Receptionist. Checkout is at 12 o’clock.
Igor Smirnov. Thank you.
Receptionist. You are welcome. Enjoy your stay!
Диалог 5
Receptionist. How can I help you?
Igor Smirnov. I’d like to check out.
Receptionist. Your name, sir?
Igor Smirnov. Igor Smirnov.
Receptionist. What’s your room number?
Igor Smirnov. Room 101.
Receptionist. How was your stay?
Igor Smirnov. Oh, it was very nice. We really enjoyed our stay.
Receptionist. Was everything all right?
Igor Smirnov. Yes, it was great.
Receptionist. Here’s your bill.
Igor Smirnov. What’s the 20 dollars for?
Receptionist. That’s for the phone calls.
Igor Smirnov. Oh yes, I forgot about this…
Receptionist. Could you sign here?
Igor Smirnov. Sure.
Receptionist. How would you like to pay?
Igor Smirnov. By cash.
Receptionist. OK. Here are your receipt and your change, sir.
Igor Smirnov. Our flight is at night. Can we leave our bags here?
Receptionist. Certainly. We’ll put them in the storage room.
Igor Smirnov. Thank you very much.
Диалог 6
Hotel Clerk: Hello. Sunnyside Inn. May I help you? |
|
Man: Yes, I’d like to reserve a room for two on the 21st of March. |
|
Hotel Clerk: Okay. Let me check our computer here for a moment. The 21st of May, right? |
|
Man: No. March, not May. |
|
Hotel Clerk: Oh, sorry. Let me see here. Hmmm. |
|
Man: Are you all booked that night? |
|
Hotel Clerk: Well, we have one suite available, complete with a kitchenette and a sauna bath. And the view of the city is great, too. |
|
Man: How much is that? |
|
Hotel Clerk: It’s only $200 dollars, plus a 10% room tax. |
|
Man: Oh, that’s a little too expensive for me. Do you have a cheaper room available either on the 20th or the 22nd? |
|
Hotel Clerk: Well, would you like a smoking or a non-smoking room? |
|
Man: Non-smoking, please. |
|
Hotel Clerk: Okay, we do have a few rooms available on the 20th; we’re full on the 22nd, unless you want a smoking room. |
|
Man: Well, how much is the non-smoking room on the 20th? |
|
Hotel Clerk: $80 dollars, plus the 10% room tax. |
|
Man: Okay, that’ll be fine. |
|
Hotel Clerk: All right. Could I have your name, please? |
|
Man: Yes. Bob Maexner. |
|
Hotel Clerk: How do you spell your last name, Mr. Maexner? |
|
Man: M-A-E-X-N-E-R. |
|
Hotel Clerk: Okay, Mr. Maexner, we look forward to seeing you on March 20th. |
|
Man: Okay. Goodbye. |
|
Диалог 7
Receptionist: |
Thanks for calling Quality Inn. Morine speaking. |
Caller: |
Hello. I'm interested in booking a room for the September long weekend. |
Receptionist: |
I'm afraid we're totally booked for that weekend. There's a convention in town and we're the closest hotel to the convention centre. |
Caller: |
Oh, I didn't realize. Well what about the weekend after that? |
Receptionist: |
So... Friday the seventeenth? |
Caller: |
Yes. Friday and Saturday. |
Receptionist: |
It looks like we have a few vacancies left. We recommend that you make a reservation, though. It's still considered peak season then. |
Caller: |
Okay. Do you have any rooms with two double beds? We're a family of four. |
Receptionist: |
Yes, all of our rooms have two double beds. The rate for that weekend is $129 dollars a night. |
Caller: |
That's reasonable. And do you have cots? One of my daughters might be bringing a friend. |
Receptionist: |
We do, but we also charge an extra ten dollars per person for any family with over four people. The cot is free. |
Caller: |
Okay, but I'm not positive if she is coming. Can we pay when we arrive? |
Receptionist: |
Yes, but we do require a fifty dollar credit card deposit to hold the room. You can cancel up to five days in advance and we will refund your deposit. |
Caller: |
Great, I'll call you right back. I have to find my husband's credit card. |
Receptionist: |
Okay. Oh, and just to let you know...our outdoor pool will be closed, but our indoor pool is open. |
Диалог 8
Receptionist: |
Hi there. Are you checking out now? |
Guest: |
Yes, sorry. I know we're a few minutes late. |
Receptionist: |
That's no problem. It's always really busy at check out time anyway. |
Guest: |
Oh, really. The last hotel we stayed in charged us for a late check out. |
Receptionist: |
The hotel isn't booked this week, so it's not a problem. How was everything? |
Guest: |
The room was great. The beds were really comfortable, and we weren't expecting our own fridge. |
Receptionist: |
I'm glad you liked it. |
Guest: |
The kids were disappointed that the pool wasn't open this morning, though. |
Receptionist: |
I apologize for that. We can't get a cleaner in any earlier than 10 am. |
Guest: |
Well we had a nice swim last night anyhow. |
Receptionist: |
Will you be putting this on your credit card? |
Guest: |
No. I'll pay cash. |
Receptionist: |
OK. So the total comes to $123.67, including tax. |
Guest: |
I thought it was $115 even. That's what they said yesterday when we checked in. |
Receptionist: |
Yes, but there is an extra room charge on your bill. |
Guest: |
Oh, I forgot. My husband ordered a plate of nachos. Sorry. |
Receptionist: |
No problem. So...from $140, here's your change. Now, I'll just need to ask you for your room keys. |