Unit 11

Exercise 1. Match English words and expressions with their Russian

equivalents:

Exercise 2. Read and translate the text:

THE PROS AND CONS OF FUNCTIONAL ORGANIZATION DESIGN

The most important strength of a functional organizational design is

efficiency. The performance of common tasks allows for work specialization,

which increases overall productivity. Workers develop specialized

skills and knowledge more rapidly. Training is easier because of

the similarity of tasks and the resulting opportunities for inexperienced

workers to learn from experienced workers. This helps new employees

quickly learn the kinds of behavior that lead to success and promotion.

Coordination of activities within functional departments is easier

than in more broadly based organizations.

A functional organization fosters efficiency, teamwork, and coordination

of activities within individual units. However, the functional

organization’s most important strength is also the source of its greatest shortcoming. The success of a hotel as a business is measured by

its overall performance and not by the performance of any one department.

A hotel with spotless guest rooms will not be successful if

guests’ front desk experiences are not up to par. Even if guests’ dining

experiences are superb, the hotel will fall flat on its face if its rooms

are dismal. It is sometimes difficult for each department to fully appreciate

its role in the overall success of the organization. It is vital

that each department keep in mind the hotel-wide goals of customer

service and profitability rather than focus narrowly on its own concerns. Some means must be found to coordinate the activities of functional departments and to set hotel-wide strategies and goals. A hotel’s functional organization demands strong leadership. New initiatives in hotels often require cooperation and coordination between functional departments. New ideas tend to be stillborn if department heads lack a hotel-wide perspective or have difficulty coordinating their activities. The tendency to concentrate on doing things right often overshadows the organization’s ability to do the right thing. The GM, as the chief executive of the hotel, emerges as the single person capable of providing the overall organizational direction, decision making, coordination, and arbitration needed to make a hotel’s functional departments work together effectively. A hotel simply cannot run itself from the departmental level. Thus, the GM must be a strong leader to be effective.

Exercise 3. Answer the following questions:

1. How can the single person make a hotel’s functional departments work together effectively?

2. What do new initiatives in hotels often require?

3. Does hotel’s functional organization demand strong leadership?

4. A hotel with spotless guest rooms will not be successful, will not it?

5. The success of a hotel as a business is measured by someone?

6. A functional organization fosters efficiency, doesn't it?

7. What is the source of its greatest shortcoming?

8. Why is coordination of activities within functional departments easier than in more broadly based organizations?

Exercise 4. English Grammar.

Passive Verb Forms 3

Present tense passive verb forms

Type the verb in parentheses in the passive voice, then press "Check". If you need help, you can click on the "Hint" button to get a free letter. Be sure to include the adverb, if given.

Nutritional supplements _____ (consider) foods and not drugs, under the Dietary Supplement Health and Education Act of 1994.

(are considered)

The new drugs _____ (think) less likely to cause stomach bleeding.

Nearly 1 in 5 U.S. homes _____ (expect) to have a digital camera by year's end.

Accommodations are expensive but _____ (reduce/usually) by 20% or more after September.

Our company _____ (commit) to giving back to the community.

All rooms at the motel _____ (equip) with refrigerators.

Three types of RNA _____(involve) in protein synthesis.

The course _____ (base) on research by Professor Tanaka.

The printer _____ (power) by a rechargeable battery.

Government officials _____ (see/often) as ineffective and corrupt.

Our senses _____ (bombard) with information that comes from every direction.

Many _____ (convince) that using a cell phone while driving is dangerous.

Once a project _____ (accept), you can use an online workspace to manage your project.

We hope that no action _____ (take) before we have had a chance to reply.

Activated charcoal _____ (indicate) for all tropane alkaloid poisonings.

The codex _____ (write) in a form of ancient Hebrew.

I doubt that such a policy _____ (need) at the moment.

About 500 people _____ (expect) to graduate this year.

Only 8% of new books _____ (purchase) online.

The shares _____ (price) at a modest 12 times earnings.