- •The Organizational Purpose of Managers
- •Management is an art as well as science.
- •Enquiries
- •1. Consider the following letters of enquiry, pay attention to the underlined
- •2. Complete the table with the key phrases of enquiry letter.
- •3. Use the words below to complete the letter of enquiry.
- •Change the following instructions into an acceptable form for business correspondence.
- •4. Match the following sentence as in the example.
- •5. Match the following parts of sentences a-d together with parts of sentences e-h. Translate into Ukrainian.
- •6. Translate into English.
- •8. Look at the advertisement and complete the letter of 21 March 2012 to Sels College London requesting full details and prices of English language teaching.
- •10. Write the letter of enquiry which preceded the reply given below. You are m. Gerard Sales Manager.
1. Consider the following letters of enquiry, pay attention to the underlined
phrases.
2. Complete the table with the key phrases of enquiry letter.
1. Opening phrases
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With reference to ... |
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Посилаючись на Ваше оголошення ... |
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Стосовно Вашої реклами в ... |
We see from ... |
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We have been given your name ... |
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2. Requesting action or information
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Прошу надіслати мені примірник Вашого каталогу за ... |
We would appreciate a sample of each of the items listed above ... |
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We would be glad to receive ... |
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Просимо повідомити, чи зможете Ви ... |
Will you please send us your catalogue ... |
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Мені також хотілося б знати ... |
Please quote us for the supply ... |
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Will you please also indicate delivery times ... |
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3. Closing phrases
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I look forward to your reply .... |
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З нетерпінням чекаємо на Вашу пропозицію ... |
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Будемо вдячні за Вашу швидку відповідь ... |
We would appreciate a reply by telex .... |
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Please let us have your quotation as soon as possible ... |
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Сподіваємося на швидку відповідь ... |
3. Use the words below to complete the letter of enquiry.
lighter
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catching on |
importing |
manufacturers |
price |
competition |
garment |
drawback |
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___________________
DYMONT & CO
___________________
General Import Merchants
___________________
CALCUTA
___________________
Waterproof Ltd.
Newtown
Liverpool L30 7KE 1 December 2012
Dear Sirs
We have now been 1) __________ your “Litewate” raincoats for a number of years, and our trade connections throughout India have been more than satisfied with the garments.
However, two or three Indian 2)___________ have recently launched ultra-lightweight models, and these are 3)__________ very fast. In view of the increased 4)_________ this involves, we wonder whether you have considered marketing a coat of rather 5)_________ material than the “Litewate”, but equally waterproof. A 6)_________ of this type would have a large sale in this country if you could offer it at a competitive 7)_______, that is to say not more than £ 3.50 for a man’s model, and slightly less for a woman’s. You will be interested to learn that raincoats being produced here suffer from one major 8)_________, namely excessive condensations on the inside surface.
We would be grateful for your preliminary comments as soon as possible.
Yours faithfully
DYMONT&CO.
