- •Введение
- •2 A) Find out if the city where you live has the places where it is possible to make contact with others.
- •4 Respond to the words and questions on the left using one of the responses you learned earlier. Respond with an answer and a question:
- •5 Change the following yes/no questions to what, when, where, why and how questions:
- •6 Ask another student his or her opinion by using one of the following questions:
- •7 Read the following conversation and discuss the problem with it.
- •8 In the following dialogue, a student is discussing language learning with her teacher. Add extra information to the teacher’s one-word responses:
- •9 In pairs respond to the following closings. Try to vary your responses.
- •4 Read the following short dialogues and say which words and expressions are odd ones; change it and act it out:
- •2 Study the phrases and situations used in responding to information:
- •6 Expand the following statements giving some more facts and information or expressing your opinion:
- •7 Fill in the following dialogue with suitable phrases (used for keeping the conversation going):
- •1 Study the phrases and situations used in avoiding answers:
- •Analysis: Can you explain?
- •4 Say whether the following statements are true (t) or false (f):
- •5 Expand the following statements trying to avoid certain topics:
- •6 With another student, role-play one or more of the following situations. Take turns starting the conversation. Try to keep the conversation going for about three minutes and to avoid certain topics.
- •Interacting in a Group
- •Initiate
- •1 Match the following phrases with the skills of interacting in a group:
- •2 Say whether the following statements are true (t) or false (f):
- •Analysis: Can you explain?
- •4 Read the skills listed below and then read the dialogue. Identify the skill that is being used and saying “What is happening”. The first one is done.
- •6 With two other who speak your language, demonstrate for the class how you would break into a conversation in your language.
- •7 Respond to the following situations and act them out:
- •5 Other Ways to Guide the Conversation:
- •1 Study the phrases and situations used to hold your turn:
- •2 Match the following phrases with the skills of guiding the conversation:
- •Analysis: Can you explain?
- •5 Read the following conversation between Dan, an American man, and his Chinese co-worker, Moy. Then answer the questions following the dialogue and act it out making it more effective.
- •6 Say whether the following statements are true (t) or false (f):
- •9 Express doubt or uncertainty in reply to the following questions:
- •10 Using the words given, make up questions, to which another student replies, expressing doubt or uncertainty:
- •11 Choose the words and phrases used to give a hint, express doubt or uncertainty:
- •13 Respond to the following situations and act them out staying in control of the conversation and guiding it:
- •1 Study the following conversation between Jeff and his father. Find one place where Jeff asks his father for advice. Find four places where his father gives him advice. Act out this conversation.
- •2 Advise someone (your friend / co-worker / neighbour, relative etc.) who says to you:
- •3 Give advice to your fellow-student / relative / friend / co-worker, etc.:
- •4 Role-play. With a partner, role-play one of the following situations. Use expressions from the chart.
- •References
- •1 02 03 06 01 «Английский язык. Немецкий язык»,
- •1 02 03 06 02 «Английский язык. Французский язык»
Interacting in a Group
Initiate
“I have an idea about how we could solve the problem.”
“May I make a suggestion?”
“One solution of the problem might be to talk to Mr. Jones about it.”
“Perhaps we could begin by discussing our problem”.
“Could I suggest that we get everyone’s opinion on that?”
Ask
“Ms. Smith, could you tell us what you think?
“I’m not clear about this. Could someone explain it to me?”
“I missed the explanation. Would you mind repeating it?”
“Mr. Water, would you mind telling us a little bit more about your experiences with this type of problem?”
“Does anyone know some more about this?”
Offer
“I believe that there isn’t much more we can do.”
“In my opinion there are only two choices.”
“It seems to me that the only solution is to lower the prices.”
“My feeling is that we should go ahead and buy the product.”
“I can show you the numbers, if that will help.”
Repeat
“Can I repeat that for anyone?”
“I’m not sure if everyone heard. Let me repeat that.”
Summarize
“So you’d like us to discuss this at the next meeting?”
“You mean we all need to meet one more time before we can decide?”
“If I can summarize what we’ve been talking about…”
“Let me see if I understand…”
“To summarize, we all agree that it is best to wait until we have more information.”
Encourage
“Do you have the same opinion, Adam?”
“I think some people here probably disagree with this. I’d like to hear what they have to say.”
“I know Sara has a different point of view. I’d be interested in hearing it.”
“I hope we can all talk about this, even though some of us may disagree.”
“Maybe we can figure out a way to make everyone happy, even though we disagree on the subject.”
“Noga, you haven’t had a chance to give your thoughts on this. What do you think?”
Cross-Cultural Interaction
1 Match the following phrases with the skills of interacting in a group:
For example:
“Do you have the same opinion?” Encouragement
1 “In my opinion there are only two choices.” _________________
2 “Perhaps we could begin by discussing our problem.”__________
3 “You haven’t had a chance to give your thoughts on this. What do you think?”____________
4 “My feeling is that we should go ahead and accept this plan”. ____
5 “I’m not sure if everyone heard. Let me repeat what I think on this matter”.______________
6 “You mean we all need to meet one more time before we can decide?”______________
7 “It seems to me that the only solution is to lower the prices.”______________
8 “Maybe we can figure out a way to make everyone happy”. _____
9 “I missed the explanation. Would you mind repeating it?”_______
10 “Could we go back to that we were discussing earlier?”_____________
2 Say whether the following statements are true (t) or false (f):
1 If two people are speaking and a third would like to speak, he or she should never interrupt two speakers.
2 In a group conversation or discussion, it is rude to talk again about a topic already talked about earlier.
3 Americans will usually give non-native speakers of English extra thinking time and extra time to translate from their own language to English.
4 Americans generally think that it is good to speak up in meetings rather than be silent.
5 Americans are expected to bring up new ideas and suggestions in most meetings.
3 Study the following example of ineffective communication and answer the questions given below.
Situation: Bill is leading a staff meeting in a company in the U.S. There are eight people who are all American, except Anna, who is from Hungary. She is a supervisor in the manufacturing department. Today Bill is talking about two things at the meeting. The first is a new health insurance plan for the employees. The second is vacation schedules. The meeting has been going on for twenty minutes. Bill has just finished explaining the insurance plan.
Bill: Okay, so that’s the insurance plan. Any questions?
Anna: Yes, I…
Margie: (Margie interrupts Anna.). Bill, where do I sign up for this insurance?
Anna: (Anna thinks to herself, “What did Margie ask?” I couldn’t hear the question.” Anna does not speak.)
Bill: See John in the Personnel office. (Then Bill looks at Anna).
Anna: Personnel office?
Bill: You don’t know where the Personnel office is?
Anna: (Anna thinks to herself, “No, that’s not my question. I want to know what Margie asked you.” Anna is not sure what to say, so she says nothing).
Bill: Margie, after the meeting will you show Anna where the Personnel office is?
Margie: Okay.
Bill: Any other questions?
Anna: (Anna thinks to herself, “Yes, I have a question about the insurance, and I still don’t know what Margie’s question was. What did they mean about the ‘Personnel office’? How can I interrupt? Anna looks confused, but says nothing).
Bill: (No one asks a question, so he continues speaking quickly). Okay, let’s move on then. Have you all turned in your vacation schedules for this year?
Anna: (Anna thinks to herself, “What does he mean, ‘turned in’? I’m not going to ask since everyone else probably understands.”)