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  1. Who made first gui at Xerox parc?

  1. Alan Kay

  2. Douglas Engelbart

  3. Dieter Ram

  4. Larry Page

  1. In participant observation you should discover…

  1. User needs, goals

  2. User needs, values, goals

  3. User values, goals

  4. User needs, services, values, goals

  1. Who is author of “You can observe a lot just by watching”

  1. Alan Kay

  2. Douglas Engelbart

  3. Yogi Berra

  4. Dieter Ram

  1. Which of the following is true about apprentice?

  1. Set up a partnership with the people to be observed

  2. Be taught the steps in the process

  3. Observe one of the practices

  1. I, II, III

  2. I and III

  3. Only I

  4. I and II

  1. “Validate what you are observing with those observed as you go along” is concerned to..

  1. Apprentice

  2. Process

  3. Practice

  4. Observe

  1. Which of the statements are false?

  1. Self report generally yields a more accurate depiction of behavior than participant observation

  2. Apprenticeship can be a valuable technique for gaining design insight

  3. Workarounds and hacks – like post-it notes - are good clues about usability bugs.

  1. II and III

  2. Only I

  3. I, II, III

  4. None

  1. How you should do recruiting participants?

  1. Get incentives and motivations

  2. Use diverse set of stakeholders

  3. Approximate better than nothing

  4. Take advantages of motivations

  1. How do you understand of meaning “amount”?

  1. What they used it could be believe

  2. What they used

  3. What they believe

  4. What they believe it could be used

  1. Would you like the stores with less clutter?

  1. Usual answer YES

  2. Usual answer NO

  3. Usual answer MAYBE

  4. Usual answer I DON’T KNOW

  1. Interviewing questions should be better, if questions…

  1. Be as start-ended as possible

  2. Ask people to compare the product to something else instead of evaluating on an absolute scale

  3. Be test questions

  4. Ask the people how they would enhance the product

  1. Give the definition of lead users

  1. Positioned to collect information

  2. Positioned to ask the people how they would enhance the product

  3. Positioned to benefit significantly by obtaining a solution to their needs

  4. Positioned to interviewing the people

  1. Which of the following have multiple related activities?

  1. People achieve slightly different things

  2. The same person use the different design to achieve slightly same things

  3. People have slightly same things

  4. The same person use the same design to achieve slightly different things

  1. How you should start prototype?

  1. Storyboarding

  2. Creating and testing paper prototype

  3. Digital mock-ups

  1. I, II, III

  2. I and II

  3. Only III

  4. none

  1. What is about storyboarding?

  1. It’s about “pretty pictures”

  2. It’s about communicating ideas

  3. It’s about pretty ideas

  4. It’s about communicating pictures

  1. What are should storyboard convey?

  1. Settings, motivation, satisfaction

  2. Sequence, motivations, satisfaction

  3. Settings, sequence, satisfaction

  4. Motivations, Settings, Sequence

  1. Which are concerning in settings of storyboard?

  1. People involved

  2. Task is being illustrated

  3. Environment

  1. Only I

  2. II and III

  3. I, II, III

  4. I and III

  1. “Who are people with needs and goals?”

  1. Settings

  2. Sequence

  3. Satisfaction

  4. Motivation

  1. Choose one of the benefits of Storyboarding

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