- •Answers (mid 2):
- •Variant a
- •Write the definitions of decision making, programmed decisions, non-programmed decisions.
- •Define Maslow’s hierarchy of needs theory. Give examples for each need.
- •What is the team cohesiveness? Explain the difference between members of highly cohesive team and members of less cohesive team?
- •Write all styles to handle conflict. What is the difference between competing (forcing) and accommodating styles? Give examples.
- •Variant b
- •What is the difference between intrinsic and extrinsic rewards? Give examples.
- •Define decision-making steps. Briefly explain one of them.
- •Give the definition of conflict? How many roles people can have in any conflict?
- •List four team member roles. Explain each of them.
- •Variant c
- •Give the definition of team. Although a team is a group of people, two terms are interchangeable or not? If no, please explain the differences.
- •What is the chain of command and span of management?
- •Write about needs for achievement, affiliation and power.
- •Write all styles to handle conflict. What is the difference between avoiding and collaborating styles? Give examples.
- •Variant d
- •What is communication? Write about how much time managers spend on communication.
- •Managers have to take into consideration team characteristics. Write three characteristics of team and briefly explain the diversity.
- •Briefly define motivation process theories.
- •Difference between the centralization, decentralization and departmentalization.
- •Variant e
- •What is the motivation? And give simple model of motivation.
- •Difference between channel richness and non-verbal communication.
- •Write types of Formal teams? Briefly explain each of them.
- •Please, give the definition of brainstorming. Brainstorming process has some of guidelines, please define some of them.
Write types of Formal teams? Briefly explain each of them.
a) Vertical team -a formal team that is composed of a manager and his subordinates from one department. Employees from different hierarchical levels.
b) Horizontal team - a formal team that is composed of employees from the same hierarchical level but from different department.
c) Special-purpose team (project team) - a team that is created for special projects and dismissed once a project is completed. (for developing a new product line, employees only from marketing and production departments). Members perceive themselves as a separate entity.
Please, give the definition of brainstorming. Brainstorming process has some of guidelines, please define some of them.
Brainstorming- a process in which a small group of people interact with each other with the goal of producing a large quantity of novel and imaginative ideas. Guidelines:
Keep the group small (5-8 members);
Have a well-defined problem;
Duration is 40-60 minutes;
Appoint someone to be the recorder;
A goal quantity of ideas over the quality of ideas;
All ideas are good, even wild and extreme ones
Don’t evaluate and criticize any idea.