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Business English for Lawyers.doc
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Vocabulary

means of communication – средство коммуникации

to conduct an interview – проводить интервью

to involve – привлекать, касаться, включать в себя

general skills – общие умения, навыки

note taking –  ведение заметок

assimilation – уподобление, усвоение

prerequisite – предпосылка, предварительное условие

at ease – спокойно , непринуждённо

to establish a good rapport – установить хорошие взаимоотношения / контакт

to ascertain – выяснять, устанавливать, убеждаться

to ensure – гарантировать, удостовериться , убедиться

to achieve – достигать, успешно выполнять

fact gathering – сбор фактов

to provide advice – предоставлять консультации

2. Translate these combinations into Russian.

Insufficient communication, good rapport with the client, to ascertain the client’s aims, at this juncture, provide a short “recap”, client’s concerns, proper client care.

3. Fill in the blanks in the following sentences.

1. Successful interviewing involves _________ of different______.

2. Complaints usually ____ to the way of communication.

3. A properly conducted interview usually ____ several_____.

4. Lawyers invite the ____ to explain problems and concerns in order to ascertain

the client’s ___ and goals.

5. A lawyer should ____ that the client ____ clearly what has been proposed.

4. Study the information about the interacting with a client and complete the chart below with the useful expressions. Propose your own variants.

Initial client interview

The purpose of the interview is for the lawyer and the client to work together to identify the client’s interests and achieve the client’s aims. The lawyer should know the topic of the interview in advance. This will allow him or her to determine what is relevant and to structure the interview so that the relevant information is obtained.

However, the structure of the interview should not be too rigid. The lawyer must ensure that a natural flow of conversation, involving a genuine exchange of views occurs. The interview should flow naturally from one topic to the next. It should feel comfortable and positive – it should not be marked by a series of highly specific questions. Clients do not enjoy being interrogated!

The lawyer must try to avoid using legal jargon when speaking to clients. Jargon has its uses within the legal community – it is shared language full of familiar terms and common expressions. But it is likely to mystify and alienate the client. So try to speak plainly, using everyday terms. Find alternatives for legal jargon.

Lawyers need to get information from their clients and summarize what the client has said, to direct the consultation and to express their own point of view. The following questions and expressions can be useful.

  • What did you do then?

  • How did the other party react to this?

  • Are you suggesting that …?

  • So, if I understand you correctly …

  • As I see it …

  • Please, tell me what’s going on.

  • It seems to me that …

  • And what happened then?

  • Let me take you back to ...

  • Could I start by asking you when / why / how the problem began?

  • Could you explain why ...?

  • Do you have …

  • In my opinion, … .

  • So you are interested in a …

  • Our best option would be …

Getting

information

Getting the client to refocus

Checking and

clarifying

Expressing an

opinion

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