- •Inflation 14
- •Introduction
- •Concept of Marketing
- •Four New Ps
- •Advertisement as a service
- •Globalization
- •The fundamentals
- •Supply schedule
- •Elasticity
- •Demand schedule
- •Inflation
- •Measures of inflation
- •Inflation is measured by calculating the percentage rate of change of a price index, which is called the inflation rate. This rate can be calculated for many different price indices, including:
- •Effects of inflation
- •Causes of inflation
- •Controlling inflation
- •Problems with gdp
- •What are some alternative measures?
- •Juglar cycle
- •Politically-based business cycle models
- •Preventing business cycles
- •Austrian theory of business cycles
- •Cycles or fluctuations?
- •Why write Business Letters?
- •Formatting Envelopes for Business Letters
- •First paragraph
- •Final paragraph
- •Negotiations in English
- •Visualizing the end results
- •The Negotiation Process
- •Coming to a Close or Settlement
- •Roll Call/Apologies
- •It also helps to create an outline before going to the meeting. An outline should include the following:
- •Sample Minutes Outline:
- •Watching the Time
- •Regaining Focus
- •Comments and Feedback
- •Follow Up
- •Talking on the phone
- •Business Vocabulary
- •Import-Export
- •Selling
- •British and American Financial Terms
Regaining Focus
It is easy to get off topic when you get a number of people in the same room. It is the chairperson's responsiblity to keep the discussion focused. Here are some expressions to keep the meeting centred on the items as they appear on the agenda.
Let's stick to the task at hand, shall we
I think we're steering off topic a bit with this.
I'm afraid we've strayed from the matter at hand.
You can discuss this among yourselves at another time.
We've lost sight of the point here.
This matter is not on today's agenda.
Let's save this for another meeting.
Voting
When issues cannot be resolved or decisions cannot be easily made, they are often put to a vote. Most votes occur during meetings. Votes can be open, where people raise their hands in favour or in opposition of the issue. In an open vote, the results are evident immediately. Other votes, such as who should be elected to take on a certain role, are private or closed. During private votes, attendees fill out ballots and place them in a box to be counted. The results may not be counted until after the meeting. Here are some specific expressions used during open voting:
All in favour? (Those who agree raise their hands or say "Aye".)
All opposed?
Motion to hire more tour guides, moved by Thomas. (Suggestions or ideas that are put to a vote are called motions. When a person makes a suggestion, the term to use both during the meeting and in the minutes is moved.)
Motion to hire more tour guides seconded by Nolan. (When another person agrees with the motion, it is seconded.)
When a motion is voted and agreed upon it is carried. When it is voted and disagreed upon it is failed. Most often votes are put to a majority. If there is a tie vote, the chairperson will often cast the deciding vote.
Comments and Feedback
During the meeting, participants will comment, provide feedback, or ask questions. Here are some ways to do so politely:
If I could just come in here...
I'm afraid I'd have to disagree about that.
Could I just say one thing?
I'm really glad you brought that up, Kana.
I couldn't agree with you more. (I agree)
Jane, could you please speak up. We can't hear you at the back.
If I could have the floor (chance to speak) for a moment...
We don't seem to be getting anywhere with this.
Perhaps we should come back to this at another time
Closing a Meeting
Wrapping Up
There are different reasons why a meeting comes to an end. Time may run out, or all of the items in the agenda may be checked off. Some meetings will end earlier than expected and others will run late. The odd time, a meeting may be cut short due to an unexpected problem or circumstance. Here are a variety of ways to adjourn a meeting:
Well, look at that...we've finished ahead of schedule for once.
If no one has anything else to add, then I think we'll wrap this up.
I'm afraid we're going to have to cut this meeting short. I've just been informed of a problem that needs my immediate attention.
Reminders
There is almost always one last thing to say, even after the closing remarks. A chairperson might close the meeting and then make a last-minute reminder. Instructions for tidying up the room may also be mentioned.
Oh, before you leave, please make sure to sign the attendance sheet.
I almost forgot to mention that we're planning a staff banquet next month.
Don't forget to put your ballot in the box on your way out.
If I didn't already say this, please remember to introduce yourself to the new trainees.
Could I have your attention again? I neglected to mention that anyone who wants to take home some of this leftover food is welcome to.
If you could all return your chair to Room 7 that would be appreciated.
Please take all of your papers with you and throw out any garbage on your way out.
Congratulations or Good-luck can also be offered here to someone who has experienced something new, such as receiving a promotion, getting married, or having a baby.
Again, I want to thank you all for taking time out of your busy schedules to be here today.
Most of you probably already know this, but Nolan's wife just gave birth to a baby boy.
As you leave today, don't forget to wish Stella luck on the weekend. The next time you see her she will be happily married.
