1. Think and answer.

• What sort of things cause stress

• Have you ever suffered from stress?

• What do you do when you feed stressed?

2. Read about 50 Ways To Cope With Stress and comment on each recommendation.

Get up 15 minutes earlier. Prepare for the morning the night before. Don’t rely on your memory…Write things down. Repair things that don’t work properly. Make duplicate keys. Say “NO”more often. Set priorities in your life. Avoid negative people. Always make copies of important papers. Ask for help with jobs you dislike. Break large tasks into bite sized portions. Look at problems as challenges. Smile more. BE PREPARED FOR RAIN. Schedule a play time into every day. Avoid tight fitting clothes. Take a bubble bath. Believe in you. Visualize yourself winning. DEVELOP A SENSE OF HUMOUR. Stop thinking tomorrow will be a better day. Have goals for yourself. Say hello to a stranger. Look up at the stars. Practise breathing slowly. Do brand new things. Stop a bad habit. TAKE STOCK OF YOUR ACHIEVEMENTS. DO IT TODAY. Strive for excellence, NOT perfection. Look at a work of art. MAINTAIN YOUR WEIGHT. PLANT A TREE. Stand up and stretch. Always have a plan B. Learn to meet your own needs. Become a better listener. KNOW YOUR LIMITATIONS AND LET OTHERS KNOW THEM TOO. Throw a paper airplane. Exercise every day. GET TO WORK EARLY. Clean out one closet. Take a different rout to work. Leave work early (with permission). Remember you always have options. Quit trying to “fix”other people. GET ENOUGH SLEEP. Praise other people. Relax, take each day at a time … you have the rest of your life to live.

3. Think and discuss:

• What does it mean “take each day at a time”?

• Why do they recommend:

• to look at a problem as a challenge?

• to say “no” more often?

• to know your limitations and let others know them?

• Are you a good listener?

• Would you like people to listen to you and not just to pretend that they are listening to? Why? Why not?

• Do you use any of the tips when you feed stressed?

4. Translate into English.

1. Чи це у ваших інтересах зберегати чеки?

2. Використання домашнього телефона може вважаться законними видатками вашого бізнесу.

3. Чи ви знаєте, які записи / документацію треба вести?

4. Якщо ви візьмете пораду бухгалтера, ваші проблеми можна звести /можуть бути зведені до мінімуму.

5. Чи в Україні податок на прибуток відраховують автоматично?

6. Вартість обладнання буде відраховано повністю / у повній мірі.

7. У кінці податкового року вас перевірять / проведуть оцінку на предмет оподаткування.

8. Чи ви можете вести записи самі?

9. Коли ваш оборот перевищує певний рівень?

10. Необхідно бути в курсі фінансових справ.

Unit 13 drawing up a business plan

Learn the active vocabulary of the Unit and get ready to use it in your further work.

to draw up a plan tax return freelance to estimate competative edge premises overheads invoice personnel staff

outlet to define business performance to anticipate quotations profit margin to prosper to exaggerate gap

commuter to reach the market spending power bill cost relevant to complement

Text A

Setting up a successful business requires careful preparation and planning but also involves a degree of risk-taking. There are a number of questions that all entrepreneurs must ask themselves concerning the products or services that they intend to sell, the competition that they will face, the structure of the business itself and the sources of finance that they will need to open their new venture. This means that all of these parameters must be defined in a business plan: a document that shows how the entrepreneur will organise his or her business, how much he or she expects to sell and where the capital will come from.

Whatever your business, making a plan of how it will operate will be crucial for success. There are always stories circulating of people who just set up a business and prosper without any planning. But, unfortunately, for everyone who succeeds like that thousands fail - which can mean a lot of disappointment and problems and a distressing waste of time, energy, money and potential.

When setting out to start your own business, keep the word plan in your head at all times. The more homework you can do before going ahead, the better. There is a natural tendency in all of us to exaggerate what we know and to ignore the gaps in our knowledge.

A business plan form usually covers:

• your objectives • your market • your product or service • pricing and costs • suppliers • premises and equipment • personnel

• personal details • marketing and promotion • a book-keeping or record system • other information • putting together a profit and loss forecast and a cash flow forecast.

Your objectives. Describe what you want to get out of the business and over what period. Try to give an idea of how you see the business developing over this period of time. Suggested periods are:

Short-term - up to one year. Medium term - one year to three years.

Your market. How is your product or service to be sold? How much will it cost you to reach potential customers?

What is it about your business that is special? Who are you aiming at? How big is your market (e.g. number of potential customers and their spending power)? What sort of people will be buying from you? Where are they located?

If you have researched your potential customers properly you should be able to give a good indication of their number and requirements, and give as much detail about the competition as you can, including details of where you fit in.

Your product or service. Exactly what is it? What does it look like, feel like? How is it to be packaged if it is a product, or presented if it is a service? If you are manufacturing, who will supply your materials, and what are the costs? How have your potential customers been coping without your product or service (e.g. have they been obtaining it from other sources, or is your product or service different from others on the market)? How much will your potential customers pay for it? How often will they buy, and in what quantities? What is the competition charging (e.g. are there recommended retail prices)? How will you compete (e.g. by price, quality of service)? How much does it cost to produce your product or provide your service? To obtain this information you need to undertake some market research.

1.Read the text and answer the questions.

1. Is it possible to be a success without drawing up a proper business plan?

2. Why do many businesses fail?

3. What does failure of a business lead to?

4. What do we usually tend to?

5. Do you think it is important what the product looks like? What are the ways of improving the image of a product?