Тема 4. Відрядження. Подорож (автомобіль, потяг, літак). Бронювання квитків. Митний контроль. Планування роботи. Бізнес-план.
Заняття № 9. Відрядження. Подорож (автомобіль, потяг, літак). Бронювання квитків. Митний контроль.
Мета заняття: Сформувати у студентів загальні та професійно орієнтовані комунікативні мовленнєві компетенції (лінгвістичну, соціолінгвістичну і прагматичну) для забезпечення ефективного спілкування . Формування навичок бронювання готелів та квитків на англомовних ресурсах.
Read and discuss the following text.
International Business trips
Business trips are just part of doing business. A company tries to choose only its best people to represent it. Trips can happen in or out of the country. And there are as many reasons to go on a business as there are places to go: to sign contracts, to discuss terms of delivery, payment or shipment, to have tests, to consult, to improve one’s professional skills, to provide support. Representatives of the companies involved usually make preliminary arrangements in order to meet. Whether a long-term or short-term trip, the itinerary must be carefully planned by the head of a department or another executive. After the trip, an employee is ordinarily expected to give a full financial accounting of the trip to his boss. Sightseeing, cultural events and just plain relaxing are a regular part of every business trip.
And no businessman would dare forget to buy gifts for relatives, friends and colleagues while on a business trip to an interesting, new location. These trips are important because they contribute to the expansion of a company’s business relationships and help that company succeed in the competitive world market.
Business today is international in character, and business people often have to travel. On a business trip people might meet colleagues and business partners for the first time. Often, colleagues from different countries experience cultural difficulties, that is, they are surprised by strange, to them, social conventions in a new place. Different cultures do things differently! Management styles also differ from country to country. It’s often useful when doing business in a foreign land, to get some advice from a special agency which consults on questions of international business. These days business trips are very important because face to face meetings are more valuable to profitable business than any other type of strategy.
Customs is an authority or agency in a country responsible for collecting customs duties and for controlling the flow of goods, including animals, transports, personal effects, and hazardous items, into and out of a country. The movement of people into and out of a country is normally monitored by immigration authorities, under a variety of names and arrangements. The immigration authorities normally check for appropriate documentation, verify that a person is entitled to enter the country, apprehend people wanted by domestic or international arrest warrants, and impede the entry of people deemed dangerous to the country.
Each country has its own laws and regulations for the import and export of goods into and out of a country, which its customs authority enforces. The import or export of some goods may be restricted or forbidden.
In most countries, customs are attained through government agreements and international laws. A customs duty is a tariff or tax on the importation (usually) or exportation (unusually) of goods.
Commercial goods not yet cleared through customs are held in a customs area, often called a bonded store, until processed. All authorised ports are recognised customs areas.
In some countries, customs procedures for arriving passengers at many international airports and some road crossings are separated into red and green channels. Passengers with goods to declare (carrying items above the permitted customs limits and/or carrying prohibited items) go through the red channel. Passengers with nothing to declare (carrying goods within the customs limits only and not carrying prohibited items) go through the green channel. These passengers are subject only to spot checks to save time. However, if a passenger going through the green channel is found to be carrying goods above the customs limits or prohibited items, he or she may be prosecuted for making a false declaration to customs.
Airports within the European Union (EU) also have a blue channel. As the EU is a customs union, travellers between EU countries do not have to pay customs duties. Passengers arriving from other EU countries go through the blue channel, where they may still be subject to checks for prohibited or restricted goods.
PRACTICE: Business trips: Air tickets
Imagine you are to have a business trip in Montreal, Canada. You should leave from Kyiv on 12.03.2015 at 10.55 a. Fill in the gaps in the ticket.
Say whether statements are true or false:
You can smoke aboard. True / False
You fly the highest class. True / False
You sit in the very front of the cabin. True / False
Master your dialogical speech skills on the topic.
Get more information on http://www.bbc.co.uk/worldservice/learningenglish/business/talkingbusiness/unit1telephone/5flights.shtml
Заняття № 10.
Якості підприємця. Планування роботи. Складання бізнес-плану.
Мета заняття: Сформувати у студентів загальні та професійно орієнтовані комунікативні мовленнєві компетенції (лінгвістичну, соціолінгвістичну і прагматичну) для забезпечення ефективного спілкування. Формування уявлення про планування роботи підприємства. Формування навичок складання бізнес-плану.
Answer the questions of the test below. Discuss the results in the group. What qualities and skills should a good entrepreneur have?
Test: How do rate as an entrepreneur?
For each of the following questions, choose the answer, which comes closest to what you feel about yourself.
1. Are you a self-starter?
a. I only make an effort when I want to.
b. If someone explains what to do, then I can continue from there.
c. I make my own decisions. I don't need anyone to tell me what to do.
2. How do you get on with other people?
a. I get on with almost everybody.
b. I have my own friends and I don't really need anyone else.
c. I don't really feel at home with other people.
3. Can you work long hours?
a. Always.
b. Occasionally.
c. Never.
4. Can you take responsibility?
a. I like to take charge and to obtain results.
b. I'll take charge if I have to but I prefer someone else to be responsible.
c. Someone always wants to be the leader and I'm happy to let them do the job.
5. Are you a good organiser?
a. I tend to get confused when unexpected problems arise.
b. I like to plan exactly what I'm going to do.
c. I just let things happen.
6. How good a worker are you?
a. I'm willing to work hard for something I really want.
b. I find my home environment more stimulating than work.
c. Regular work suits me but I don't like it to interfere with my private life.
7. Can you make decisions?
a. I am quite happy to execute other people's decisions.
b. I often make very quick decisions, which usually work but sometimes don't.
c. Before making a decision I need time to think it over.
8. Do you enjoy taking risks?
a. I always evaluate the exact dangers of any situation.
b. I like the excitement of taking big risks.
c. For me safety is the most important thing.
9. Can you stay the course?
a. The biggest challenge for me is getting a project started.
b. If I decide to do something, nothing will stop me.
c. If something doesn't go right first time I tend to lose interest.
10. Are you motivated by money?
a. For me, job satisfaction cannot be measured in money terms.
b. Although money is important to me, I value other things just as much.
c. Making money is my main motivation.
11. How do you react to criticism?
a. I dislike any form of criticism.
b. If people criticise me I always listen and may or may not reject what they have to say.
c. When people criticise me there is usually some truth in what they say.
12. Can people believe what you say?
a. I try to be honest, but it is sometimes too difficult or too complicated to explain things to other people.
b. I don't say things I don't mean.
c. When I think I'm right, I don't care what anyone else thinks.
13. Do you delegate?
a. I prefer to delegate what I consider to be the least important tasks.
b. When I have a job to do I like to do everything myself.
c. Delegating is an important part of my job.
14. Can you cope with stress?
a. Stress is something I can live with.
b. Stress can be stimulating element in a business.
c. I try to avoid situations, which lead to stress.
15. How do you view your chances of success?
a. I believe that my success will depend to a large degree on factors outside my control.
b. I know that everything depends on me and my abilities.
c. It is difficult to foresee what will happen in the future.
16. If the business was not making a profit after five years, what would you do?
a. Give up easily.
b. Give up reluctantly.
c. Carry on.
Check yourself:
44 or above: You definitely have the necessary qualities to become the director of a successful business. You have a strong sense of leadership, you can both organise and motivate and you know exactly where you and your team are going.
Between 44 and 22: You may need to think more carefully before setting up your own business. Although you do have some of the essential skills of running a business, you will probable not be able to deal with the pressures and strain that are a part of the job. You should perhaps consider taking some professional training or finding an associate who can compensate for some of your weaknesses.
Below 22: Managing your own business is not for you. You are better suited to an environment where you are not responsible for making decisions and taking risks. To operate successfully you need to follow well-defined instructions and you prefer work that is both regular and predictable.
Read the information below:
What is a business plan?
A business plan gives an outline of your business, the market in which it will operate, and how it aims to make money. Your business plan should allow you to answer this question: why will your business succeed when so many others fail?
These days, business plans are simpler, shorter, and easier to produce than they have ever been. Gone are the days of 30- and 40-page business plans—modern business plans are shorter, easier to write, and (thankfully!) easier to read.
A one-page business plan is exactly what it sounds like: a quick summary of your business delivered on a single page. It can serve two purposes. First, it can be a great tool to introduce the business to outsiders, such as potential investors. Since investors have very little time to read detailed business plans, a simple one-page plan is often a better approach to get that first meeting. Later in the process, a more detailed plan will be needed, but the one-page plan is great for getting in the door.
This simple plan format is also great for early-stage companies that just want to sketch out their idea in broad strokes. Think of the one-page business plan as an expanded version of jotting your idea down on a napkin. Keeping the business idea on one page makes it easy to see the entire concept at a glance and quickly refine concepts as new ideas come up.
Typical business plan includes the following points:
Name, type and location of business.
What are you going to provide (which goods or services)?
Who are your customers?
Who are you competitors? How are you different and better?
How are you going to contact your customers and deliver goods?
How much will it cost?
What resources do you need (place, equipment, staff)?
How much do you need to start?
How much are you going to get?
What are you short-term and long-term plans?
What are you going to do if you plan doesn’t work?
You can find profound information on business plan structure on:
http://www.business.vic.gov.au/setting-up-a-business/how-to-start-a-business/write-a-business-plan
http://www.princes-trust.org.uk/pdf/businessPlanGuide.pdf
PRACTICE: Write a one-page business plan sample according to the scheme above.