3 Now read the text carefully and answer the questions.

1. Are good manners important for communication? Why?

2. What titles (forms of address) are used in addressing private citizens?

3. How can you address the audience?

4. What titles are used in addressing to high-ranking university teachers?

5. What is ‘protocol’?

6. What is the most preferred title used in introducing high-ranking officials according to a recognized system of international courtesy?

7. What are the forms of addressing people in Belarus?

4 Find words or phrases in the text which mean.

1. polite behavior or a polite action or a remark

2. polite and respected, well-mannered people

3. large and noticeable distance in age

4. the state of being higher in rank than someone else

5. a police officer of the lowest rank in Great Britain

6. a title for high ranking university teachers

7. set of rules prescribing good manners in official life

8. to leave your job or stop working because of old age or ill health

9. having an important position in an organization

5 Use the text and choose the best words to complete the short conversations below.

1. A. Excuse me, _____ , can I see your driving license?

a Mr. b sir c male

B. I’m sorry, _____ , I don’t seem to have it on me.

a sir b policeman c constable

2. A. _____ ! Can I have a menu, please?

a Sir b Mister c Waiter

B. Here you are, ______ .

a madam b Ms. c Mrs.

3. A. Did you understand the question, _____ Smith?

a Sir b Madam c Miss

B. Yes, I did, my _____ .

a master b lord c majesty

4. A. Very glad to see you again,_____ Horn.

a. madam. b. sir c. Professor

B. Thank you _____. This is a small world.

a. Julia b. Mister c. Madam

Developing communication skills: Socializing: introductions, greetings, small talk, saying good-bye

 6 Work in pairs or small groups. Prepare a conversation of your own, try to use the most appropriate formulas of introducing, greeting, addressing people and initiating a talk in the following situations. You are having a drink in a cafe with your friend Harry. Another friend, Mike, comes across. Introduce Harry to Mike. Invite Harry to join you. You are introduced to an American journalist at a reception. Start a conversation with him/her. You meet the participants of the International Conference held by Belarusian State University. Introduce yourself and outline the program for the first day of the conference. During a coffee break at the conference you are introduced to an American professor. Start a conversation with him/her

• You are in Washington at a reception after the International Environmental Conference. Start a series of conversations with different people. Introduce yourself, chat for a few minutes with one guest, then move on to another guest. End each conversation by saying: “Well, it’s been nice talking to you, but I really must be going now. See you later, perhaps.” Let others start a conversation with you and ask questions.

The diagram below will help you to organize your conversation. Practice your conversation so that you can act it out for the rest of the class.

Introducing people Peter, this is Steve. Anita, do you know Dr. Olafson? Alex, I’d like you to meet Steve Jones. Mr. Smith, let me introduce Prof. Rich to you. Have you met Miss Fonda?



Greeting people Good morning/afternoon. Good to see you. Hello/Hi! How are you? Hello! Haven’t seen you for ages!

 

Responding Pleased/nice to meet you. How do you do?



Responding Thanks, fine. Good to see you again.

• 

Making small talk You’re interested in social sciences, aren’t you? I hear / believe you’re from ...? I’ve been told that you’re majoring in ...? Is this your first visit to ...? Have you been here /to ... before? Are you interested in the new project?



Saying good-bye Good-bye. See you later/soon/next week/ at the party. Have a good weekend. It’s been really nice to know you. Keep in touch. You’ve got my e-mail, haven’t you?

PART B. GRAMMAR AND VOCABULARY