- •Table of Contents
- •1) Technical Support Specialist – Level 2
- •Qualification Requirements
- •2 ) Exceptions
- •3) Tier 2 Tools a) Solutions.24hourwebhostingsupport.Com
- •C) Linux Shell Commands
- •D) ipconfig
- •4) Absolute and Relative Paths a) Absolute Path
- •5) Possible Causes for Broken Sites
- •6) Installed Software:
- •B) Relative Path
- •7) Unix Services on the Hostopia Platform
- •A) cgi (Common Gateway Interface) faq
- •I.E. /services/webpages/h/o/hosting.Bluegenesis.Com/chat/chat.Log
- •B) Server Side Includes (ssi) faq
- •Can I use server-parsed image maps?
- •C) perl faq
- •How do I install and use Perl modules?
- •What is cpan?
- •What is supported by the jsp service?
- •What is a jsp file?
- •Where should my end users upload their jar files?
- •How do I Connect to an ms sql Database Source with .Jsp?
- •Upload appropriate libraries to your /public/web-inf/lib location
- •How do I Create a test .Jsp file?
- •Are there any potential issues ?
- •8) Windows® Services on the Hostopia Platform
- •A) Differences between Windows only Hosting and the Hybrid System
- •B) Functional Components
- •C) Non Functional Components
- •9) Asp 3.0 iis 6 (Active Server Pages)
- •A) asp Third Party Components
- •B) Server.MapPath()
- •C) The #include Directive
- •D) asp Coding Examples
- •1. Asp dsn connection for ms access
- •2. Asp dsn connection for MySql
- •3. Asp dsNless Connection for ms access
- •4. Asp dsnLess Connection To a MySql Database
- •5. Asp dsNless connection for ms sql
- •6. Defining Paths
- •7. AspMail Sample Code for Components
- •8. AspUpload Sample Code for Components
- •9. Cdonts Sample Code for Components
- •11. Sa Fileup Sample Code for Components
- •A) Features in asp.Net 2.0
- •B) asp.Net codebehind and Precompiled dll
- •C) Coding Considerations:
- •D) asp.Net codebehind and dll File Explanation
- •D) asp.Net ajax
- •E) Supported asp.Net File Extensions
- •F) Unsupported asp.Net file extensions:
- •G) Retrieving asp.Net Error Messages
- •H) asp.Net Coding Examples
- •11) ColdFusion 5 a) About ColdFusion 5
- •B) ColdFusion Applications
- •C) ColdFusion Tags
- •D) Supported ColdFusion Tags
- •E) Unsupported ColdFusion Tags
- •F) ColdFusion Error Messages
- •G) Custom ColdFusion Tags
- •H) ColdFusion Coding Examples
- •12) ColdFusion mx 7
- •13) Payment Gateways
- •13) Ssl (Secure Socket Layer)
- •A) Security Certificates
- •B) Common Issues with Installing a Custom ssl Certificate.
- •C) Creating Symbolic Links aka Symlink
- •Cd name_of_symlink
- •Rm name_of_link
- •Cd name_of_symlink
- •14) Databases a) ms access (Microsoft Access)
- •B) ms sql (Microsoft sql)
- •C) MySql
- •Import the dump.Sql file into a database:
- •15) Common Issues for Tier 2 a) Email
- •I. How to read Email Headers; Check for delays and Time Zone Discrepancies
- •II. How to Convert to utc (gmt)
- •1) Find the Time and Convert to utc!
- •2) Find the delay!
- •III. Bigfoot Mail System
- •IV. How to Test if the inbox is Corrupt
- •B) Formmail
- •2) Create a Test Form.
- •3) Copy and Paste Code into Form Non Secure Site
- •4) Verify that there is a cgi-bin.
- •6) Test the form. C) Sub Domains
- •D) Common Ports
- •E) Permissions
- •E) RealServer
- •F) EasySiteWizard 7
- •G) htaccess directives
- •H) Serrahost ProStores
- •I) FaxWire
- •J) Bell dns Remaps
B) ms sql (Microsoft sql)
Microsoft Structured Query Language is a relational database management system (RDBMS).
Connections for administrative purposes can be made via Microsoft’s Enterprise Manager 2000, or Management studio express for MSSQL 2005.
Each database created on the Hostopia system is assigned a unique
Database Name
Username
Password.
Instructions |
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Start Enterprise Manager branch out to the Server group level.
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At this point you can choose the action menu at the top, and select “New SQL Server Registration” or right click on your server group and choose the same option. The Register server wizard will start as shown below.
Click “Next” to continue to the next step. |
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In the box called “Available servers”, enter mssql.megasqlservers.com.
Click “Add."
The server name should appear in the “Added Servers” box.
Click “Next.”
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At this stage, choose the second authentication mode: “The SQL Server Login information that was assigned to be by the system administrator.”
Click “Next.” |
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Choose a connection option. If you want to login automatically, enter your login name and password in the text boxes provided. Your Login name will be dbm.domain.tld (Substitute your domain name for domain.tld). Your password will be the password you chose with your sales representative.
Click “Next.”
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At this point, the wizard will prompt you to add the newly registered server to your server group. Select the option labeled, “Add the SQL Server(s) to an existing SQL Server group.”
Click “Next.” |
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At this point, the server registration is completed as shown. Click “Finish.”
You will now have a new server listed in your Enterprise Manager console. You can branch out this server, branch out the databases, and proceed to your database. There you can perform various administrative tasks such as create tables, stored procedures, and more.
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C) MySql
Developed by Sun Microsystems, MySQL is the most popular open source database server in the world with more than 4 million installations powering websites, data warehouses, business applications, logging systems and more.
We currently support MySQL version 4.0.27 and 5.0.27
Customers such as Yahoo! Finance, MP3.com, Motorola, NASA, Silicon Graphics, and Texas Instruments use the MySQL server in mission-critical applications.
Hostopia supports MySQL on all Silver and higher packages.
Connect to MySQL using SSH command: mysql -h hostname -u username –pPASSWORD or
mysql -h hostname -u username -D some_database -pPASSWORD
To test connectivity of the server use the following SSH command: mysql -h hostname -u username -pPASSWORD
MySQL Dump
http://internalfaq.hostopia.com/index.php?action=artikel&cat=34&id=903&artlang=en
Export a dump.sql file from a database
mysqldump command is used for creating a backup of the MySQL database.
Create an dump.sql file in current directory which contains content of the database by using the following SSH command: mysqldump –h hostname –u username –ppassword databasename >dump.sql
If you encounter an error “Got error: 1044: Access denied for user 'somedomain941953'@'%' to database 'db_somedomain_com' when using LOCK TABLES” try adding -f to the above mysqldump command: mysqldump -f –h hostname –u username -ppassword databasename >dump.sql
