- •Table of Contents
- •1) Technical Support Specialist – Level 2
- •Qualification Requirements
- •2 ) Exceptions
- •3) Tier 2 Tools a) Solutions.24hourwebhostingsupport.Com
- •C) Linux Shell Commands
- •D) ipconfig
- •4) Absolute and Relative Paths a) Absolute Path
- •5) Possible Causes for Broken Sites
- •6) Installed Software:
- •B) Relative Path
- •7) Unix Services on the Hostopia Platform
- •A) cgi (Common Gateway Interface) faq
- •I.E. /services/webpages/h/o/hosting.Bluegenesis.Com/chat/chat.Log
- •B) Server Side Includes (ssi) faq
- •Can I use server-parsed image maps?
- •C) perl faq
- •How do I install and use Perl modules?
- •What is cpan?
- •What is supported by the jsp service?
- •What is a jsp file?
- •Where should my end users upload their jar files?
- •How do I Connect to an ms sql Database Source with .Jsp?
- •Upload appropriate libraries to your /public/web-inf/lib location
- •How do I Create a test .Jsp file?
- •Are there any potential issues ?
- •8) Windows® Services on the Hostopia Platform
- •A) Differences between Windows only Hosting and the Hybrid System
- •B) Functional Components
- •C) Non Functional Components
- •9) Asp 3.0 iis 6 (Active Server Pages)
- •A) asp Third Party Components
- •B) Server.MapPath()
- •C) The #include Directive
- •D) asp Coding Examples
- •1. Asp dsn connection for ms access
- •2. Asp dsn connection for MySql
- •3. Asp dsNless Connection for ms access
- •4. Asp dsnLess Connection To a MySql Database
- •5. Asp dsNless connection for ms sql
- •6. Defining Paths
- •7. AspMail Sample Code for Components
- •8. AspUpload Sample Code for Components
- •9. Cdonts Sample Code for Components
- •11. Sa Fileup Sample Code for Components
- •A) Features in asp.Net 2.0
- •B) asp.Net codebehind and Precompiled dll
- •C) Coding Considerations:
- •D) asp.Net codebehind and dll File Explanation
- •D) asp.Net ajax
- •E) Supported asp.Net File Extensions
- •F) Unsupported asp.Net file extensions:
- •G) Retrieving asp.Net Error Messages
- •H) asp.Net Coding Examples
- •11) ColdFusion 5 a) About ColdFusion 5
- •B) ColdFusion Applications
- •C) ColdFusion Tags
- •D) Supported ColdFusion Tags
- •E) Unsupported ColdFusion Tags
- •F) ColdFusion Error Messages
- •G) Custom ColdFusion Tags
- •H) ColdFusion Coding Examples
- •12) ColdFusion mx 7
- •13) Payment Gateways
- •13) Ssl (Secure Socket Layer)
- •A) Security Certificates
- •B) Common Issues with Installing a Custom ssl Certificate.
- •C) Creating Symbolic Links aka Symlink
- •Cd name_of_symlink
- •Rm name_of_link
- •Cd name_of_symlink
- •14) Databases a) ms access (Microsoft Access)
- •B) ms sql (Microsoft sql)
- •C) MySql
- •Import the dump.Sql file into a database:
- •15) Common Issues for Tier 2 a) Email
- •I. How to read Email Headers; Check for delays and Time Zone Discrepancies
- •II. How to Convert to utc (gmt)
- •1) Find the Time and Convert to utc!
- •2) Find the delay!
- •III. Bigfoot Mail System
- •IV. How to Test if the inbox is Corrupt
- •B) Formmail
- •2) Create a Test Form.
- •3) Copy and Paste Code into Form Non Secure Site
- •4) Verify that there is a cgi-bin.
- •6) Test the form. C) Sub Domains
- •D) Common Ports
- •E) Permissions
- •E) RealServer
- •F) EasySiteWizard 7
- •G) htaccess directives
- •H) Serrahost ProStores
- •I) FaxWire
- •J) Bell dns Remaps
What is supported by the jsp service?
The current JSP service supports the execution of Java Server Pages. These are files which have the suffix ".jsp" for their file name.
What is a jsp file?
A JSP file is used as a method for creating dynamically generated web content. In other words, you can display information or responses on your website based on information input by people viewing your website. This functionality is similar to using ColdFusion, PHP or ASP.
Can I run Java Servlets? Not at the present time. Support for Java Servlets is currently in development. The exception is ProStores and they use Servlets and are supported at this time. This is unique to ProStores and the Partners who will opt in for ProStores. Currently our largest co-brand Partner with ProStores is Serrahost.
How do I enable the JSP service?
In order to enable JSP support, a ticket will need to be created requesting JSP be enabled. Please check with billing before submitting a request; some partners charge an additional fee for this service.
How do I disable the JSP service?
In order to disable JSP support, please contact our technical support center at 1 800 322-9438 for assistance.
After I make my request, how long will it take for the service to be enabled or disabled?
Please allow two business days for JSP support to be activated or deactivated on your end user’s domain.
Where should my end users upload my JSP files so they will work?
End users can upload and run their “.jsp” files from anywhere within their /public/directory.
Where should my end users upload their Java class files (and associated resources)?
End users can upload their Java class files and associated resources into /public/WEB-INF/classes/ directory. This directory contains any Java class files (and associated resources) required for the application, including non-servlet classes that are not combined into JAR files. If the classes are organized into Java packages, the end user must reflect this in the directory hierarchy under /WEB-INF/classes/.
For example, a Java class named com.mycompany.mypackage.MyServlet would need to be stored in a file named /WEB-INF/classes/com/mycompany/mypackage/ MyServlet.class.
Where should my end users upload their jar files?
End users can upload their JAR files into /WEB-INF/lib/. This directory holds JAR files that contain Java class files (and associated resources) required for the user’s application, such as third party class libraries or JDBC drivers. The classes in the /WEB-INF/classes/ directory, as well as all classes in JAR files found in the /WEB-INF/lib/ directory, are made visible to other classes within the user’s particular web application. If the user includes all of the required library classes in one of these locations, he must check licenses for redistribution rights for any third party libraries he utilizes.