- •Table of Contents
- •1) Technical Support Specialist – Level 2
- •Qualification Requirements
- •2 ) Exceptions
- •3) Tier 2 Tools a) Solutions.24hourwebhostingsupport.Com
- •C) Linux Shell Commands
- •D) ipconfig
- •4) Absolute and Relative Paths a) Absolute Path
- •5) Possible Causes for Broken Sites
- •6) Installed Software:
- •B) Relative Path
- •7) Unix Services on the Hostopia Platform
- •A) cgi (Common Gateway Interface) faq
- •I.E. /services/webpages/h/o/hosting.Bluegenesis.Com/chat/chat.Log
- •B) Server Side Includes (ssi) faq
- •Can I use server-parsed image maps?
- •C) perl faq
- •How do I install and use Perl modules?
- •What is cpan?
- •What is supported by the jsp service?
- •What is a jsp file?
- •Where should my end users upload their jar files?
- •How do I Connect to an ms sql Database Source with .Jsp?
- •Upload appropriate libraries to your /public/web-inf/lib location
- •How do I Create a test .Jsp file?
- •Are there any potential issues ?
- •8) Windows® Services on the Hostopia Platform
- •A) Differences between Windows only Hosting and the Hybrid System
- •B) Functional Components
- •C) Non Functional Components
- •9) Asp 3.0 iis 6 (Active Server Pages)
- •A) asp Third Party Components
- •B) Server.MapPath()
- •C) The #include Directive
- •D) asp Coding Examples
- •1. Asp dsn connection for ms access
- •2. Asp dsn connection for MySql
- •3. Asp dsNless Connection for ms access
- •4. Asp dsnLess Connection To a MySql Database
- •5. Asp dsNless connection for ms sql
- •6. Defining Paths
- •7. AspMail Sample Code for Components
- •8. AspUpload Sample Code for Components
- •9. Cdonts Sample Code for Components
- •11. Sa Fileup Sample Code for Components
- •A) Features in asp.Net 2.0
- •B) asp.Net codebehind and Precompiled dll
- •C) Coding Considerations:
- •D) asp.Net codebehind and dll File Explanation
- •D) asp.Net ajax
- •E) Supported asp.Net File Extensions
- •F) Unsupported asp.Net file extensions:
- •G) Retrieving asp.Net Error Messages
- •H) asp.Net Coding Examples
- •11) ColdFusion 5 a) About ColdFusion 5
- •B) ColdFusion Applications
- •C) ColdFusion Tags
- •D) Supported ColdFusion Tags
- •E) Unsupported ColdFusion Tags
- •F) ColdFusion Error Messages
- •G) Custom ColdFusion Tags
- •H) ColdFusion Coding Examples
- •12) ColdFusion mx 7
- •13) Payment Gateways
- •13) Ssl (Secure Socket Layer)
- •A) Security Certificates
- •B) Common Issues with Installing a Custom ssl Certificate.
- •C) Creating Symbolic Links aka Symlink
- •Cd name_of_symlink
- •Rm name_of_link
- •Cd name_of_symlink
- •14) Databases a) ms access (Microsoft Access)
- •B) ms sql (Microsoft sql)
- •C) MySql
- •Import the dump.Sql file into a database:
- •15) Common Issues for Tier 2 a) Email
- •I. How to read Email Headers; Check for delays and Time Zone Discrepancies
- •II. How to Convert to utc (gmt)
- •1) Find the Time and Convert to utc!
- •2) Find the delay!
- •III. Bigfoot Mail System
- •IV. How to Test if the inbox is Corrupt
- •B) Formmail
- •2) Create a Test Form.
- •3) Copy and Paste Code into Form Non Secure Site
- •4) Verify that there is a cgi-bin.
- •6) Test the form. C) Sub Domains
- •D) Common Ports
- •E) Permissions
- •E) RealServer
- •F) EasySiteWizard 7
- •G) htaccess directives
- •H) Serrahost ProStores
- •I) FaxWire
- •J) Bell dns Remaps
D) ipconfig
IPCONFIG /all Display full configuration information.
IPCONFIG /release [adapter]
Release the IP address for the specified adapter.
IPCONFIG /renew [adapter]
Renew the IP address for the specified adapter.
IPCONFIG /flushdns Purge the DNS Resolver cache. ##
IPCONFIG /registerdns Refresh all DHCP leases and re-register DNS names. ##
IPCONFIG /displaydns Display the contents of the DNS Resolver Cache. ##
IPCONFIG /showclassid adapter
Display all the DHCP class IDs allowed for adapter. ##
IPCONFIG /setclassid adapter [classid]
Modify the dhcp class id. ##
## = New option in Win 2K/XP
If the Adapter name contains spaces, use quotes: "Adapter Name" wildcard characters * and ? allowed, see the examples below The default is to display only the IP address, subnet mask and default gateway for each adapter bound to TCP/IP. For Release and Renew, if no adapter name is specified, then the IP address leases for all adapters bound to TCP/IP will be released or renewed.
For Setclassid, if no ClassId is specified, then the ClassId is removed.
Examples:
> ipconfig ... Show information.
> ipconfig /all ... Show detailed information
> ipconfig /renew ... renew all adapters
> ipconfig /renew EL* ... renew any connection that has its
name starting with EL
> ipconfig /release *Con* ... release all matching connections,
eg. "Local Area Connection 1" or
"Local Area Connection 2"
> ipconfig /setclassid "Local Area Connection" TEST
... set the DHCP class ID for the
named adapter to = TEST
"Life is a grand adventure - or it is nothing." - Helen Keller
Related Commands: BROWSTAT - Get domain, browser and PDC info NETSTAT - Display networking statistics (TCP/IP) NETSH - Configure interfaces, routing protocols, filters, routes, RRAS PATHPING - IP trace utility PING - Test a network connection Q192064 - Locate multiple preferred logon servers Q813878 - How to block specific network protocols and ports. Q313190 - Use IPSec IP Filter Lists
4) Absolute and Relative Paths a) Absolute Path
An absolute path, also referred to as an absolute pathname or a full path, is the location of a file system object relative to the root directory.
The absolute path provides the direct path to a file. i.e. “http://www.domain.tld/directory/filename.ext”
/services/webpages/[first_letter_of_domain]/[second_letter_of_domain]/[domain]/[file]
[domain] is replaced with your domain [file] is replaced with the filename including sub-directory information being accessed Here is an example: /services/webpages/h/o/hosting.bluegenesis.com/chat/chat.log