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V. A. Study this organization. Which department:

1) puts the products in boxes and crates?

2) places ads in magazines?

3) pays the staff?

4) purchases supplies?

5) sells the products to customers?

6) plans how to sell new products?

7) services the machines and equipment?

8) arranges courses for the staff?

9) recruits new employees?

10) manufactures the products?

11) invoices customers?

12) looks after customers’ problems and complaints?

13) dispatches the products and sends them to customers?

14) organizes control systems to prevent mistakes?

15) deals with taxation, investment, and cash management?

Human Resources

Production

Marketing

Finance

Training

Personnel

Wages and Salaries

Production

Packaging

Distribution

Quality

Maintenance

Marketing

Sales

After-Sales Service

Advertising

Buying

Customer Accounts

Financial services

B. Speak about your company structure.

Variant VI

I. Read and translate the text.

MANAGEMENT STYLES (II)

Men and women do things differently. There are, of course, exceptions to every generalization, including this one.

Cristina Stuart is a managing director of Speakeasy Training, a consultancy that runs courses for men and women working together. Here she describes a few key differences between the sexes in the workplace.

Body language

Male body language tends to be challenging. Female body language tends towards self-protection. A stereotypical female pose is sitting cross-legged; the male sits with legs apart to give an impression that he is in control.

Male behaviour can include forceful gestures for example banging a fist on the desk for effect. The female style does not usually include aggressive gestures.

Language

The male way of speaking does not encourage discussion. Women tend to welcome others’ opinions and contributions more.

Self-promotion

Men find it easy to tell others about their success. Women tend to share or pass on the credit for a success.

Humor

Men’s humor can be cruel – a man’s joke usually has a victim. Female humor is less hurtful. A woman often jokes against herself.

CAVEAT

Many men have a female style of working. Equally many women have a male approach.

As Ms Stuart says many of the current management theorems – flatter organizations, empowerment, managing by consensus – have a female style to them.

II. Find in the text the following words and expressions:

обобщение; основные различия; рабочее место; иметь тенденцию, склонность к; самозащита; впечатление; мужское поведение; ударять кулаком по столу; включать в себя; поощрять дискуссию; жертва; шутить; подход; предостережение.

III. Answer the questions.

1. Men and women do the things in the same way, don’t they?

2. Whose behaviour can include forceful gestures?

3. Whose way of speaking encourages discussion?

4. Is it easy for women to tell others about their success?

5. What are the features of men’s humor?

6. Do any women have a male style of working?

7. What are some current management theories?

8. According to Ms Stuart, do these theories have a female or male style?