- •Isbn contents
- •Введение
- •Unit 1 Life at work
- •1 A. Personal information
- •Vocabulary: nationalities
- •People: Man of many modes
- •1 B. Jobs
- •Vocabulary: jobs, workplaces
- •Vocabulary: office facilities and equipment
- •The Emirates Towers hotel means business
- •1 C. Business facilities
- •1 D. Contacts
- •Vocabulary: telephoning
- •Vocabulary: internet and technology
- •In brackets.
- •In brackets.
- •Online business model dressed to kill
- •Unit 2. Companies
- •2 A. Who do you work for?
- •Vocabulary
- •A Manufacturing Company
- •Company Size
- •Increase, export, plan, expand, translate
- •2 B. Activities
- •Vocabulary
- •These sentences describe two companies, Autotech and Green Fingers. Choose pairs of sentences which describe similar things and match them with the correct company.
- •I work in Paris.
- •I’m working in Paris.
- •The Inditex group
- •Ebb Bank
- •Goldcrest Hotel
- •3 C. Introducing your business
- •Useful language
- •Introducing Your Business: Role Cards
- •Sample Dialogue: Introducing Your Company
- •3 D. Successful companies
- •Bmw Coca-Cola Nike Levi Strauss & Co. Microsoft
- •5 Must-have Slogan Characteristics
- •Vocabulary: word building
- •The Story of Google
- •Report on sales trip - South Korea
- •Unit 3 making a career
- •3 A. Job hunting
- •Compact Systems
- •Inventor Plus
- •Vocabulary
- •3 B. Job interview
- •Curricilum vitae
- •3C. Team building
- •Vocabulary
- •The key to success
- •3D. Leadership
- •Vocabulary
- •Match the words in exercise b with prepositions.
- •In pairs decide on five qualities that make a good leader and a bad one.
- •Vocabulary
- •Time is money
- •Unit 4 travel
- •4 A. Travel arrangements
- •Vocabulary
- •In a taxi
- •4 B. At the airport
- •Vocabulary
- •4 C. A hotel reservation
- •Welcome to the St. Regis
- •Vocabulary
- •Useful language
- •4 D. Cross-cultural aspects and dining etiquette
- •Made in Japan, Sold on Britain
- •Vocabulary
- •Learning chopstick
- •Case study
- •Ground floor First floor
- •List of business English idioms
- •Заключение
- •Список использованных источников
- •Деловой английский: вводный курс
Compact Systems
Personal Assistant/ Secretary
required to assist department managers in our office. You must have experience of working in a computer company for not less than 10 years. Age: 30+. Salary: $10,000. The job does not involve any travel.
Candidates must provide a CV, two references with the names of referees and a statement of what makes a good PA or secretary. Applications should be sent to:
Compact systems, in the newspaper, Hilary
96 Rosewall Drive,
Southtown,
SO3 4BT
Inventor Plus
Personal Assistant/ Secretary to the Managing Director
We are looking for a suitably qualified person with a minimum of 5 years’ experience of working in a company, but not necessarily in the computer industry, for the position of a Personal Assistant to the Managing Director. Applicants must have communicative and organizational skills, be well-dressed and willing to travel. Age: 28. Send your CV and applications to:
Inventor Plus,
60 Chiswick Avenue,
Hampton,
SO3 6QZ
Would you like to apply for any of these positions? Why/Why not?
Vocabulary
A. Complete the sentences using the following words.
advertisement applicant
to advertise to apply for
requirement position
to require experience
application to provide
to assist curriculum vitae (CV)/ resume
reference referee
This company is looking for a person for the …..........of a Sales Manager who will …... a Managing Director.
They placed an …....... in the local newspaper two days ago.
Their main …........ are experience and communicative skills. They also …........ that an applicant should be self-disciplined.
….. should have a 3 years’ ….... .
You must have two ….. from your previous work and give names of your …..... .
Candidates should …........ their …....... and send …....... to the address given in the newspaper where the company …....... its products.
B. Match the words with their definitions.
1. to assist |
a) summary of a person’s life-story with details of education and experience
|
2. to apply for |
b) an official letter requesting a job
|
3. to require |
c) to help
|
4. application |
d) to need
|
5. CV/resume |
e) to request (something) officially
|
6. reference |
f) a statement from someone who knows a person or has worked with him that gives information about him |
C. Complete the job advertisements with the best words.
1. Sales Accountant Manager
Salary: $24,000 per year
Edinburgh-based company is seeking a person with sales experience to …1... sales worldwide and to …...2......... a large department in the clothing industry.
The person will also need to …3........ communication between our production, sales and marketing departments.
Background in clothing manufacturing essential.
Please contact: Sarah Atkinson, atkinson@btinternet.com or fax: 0131 123 7650.
2. Telesales Executive
Salary: $20,000 per year.
Our Telesales Executive will have the …..4...... you make effective phone calls to marketing contacts and to …5...business meetings for our clients.
Bebop offers excellent training and promotion ….6....... .
Call Paul Glover on 020 4456 1090 or e-mail: beboprecruit@easynet.co.uk.
3. Sales Manager
Salary: $26,000 per year
Conference and Events Company urgently requires a Sales Manager to …7.... a team of 8 telesales executives.
You will …....8..... the team and …..9..... all sales staff and their problems. In addition, you will …..10..... future marketing campaigns and …11.... a new marketing strategy.
Background of the candidate: experience in telesales and direct sales; at least 3 years’ management experience.
Location: Cheshire
Contact: Karen Poulson,
tel. 01260 271288, e-mail: cec@events.co.uk
a) increase b) set up c) lead
a) manage b) train c) direct
a) create b) plan c) improve
a) interest b) ability c) responsibility
a) work b) organize c) communicate
a) opportunities b) facilities c) qualities
a) boss b) lead c) drive
a) apply b) practise c) train
a) set up b) deal with c) look for
a) train b) control c) plan
a) improve b) develop c) increase
READING
A. Read the discussion of the advertisements given above. Make a list of five things that are needed for a good PA/Secretary, in the opinion of two women.
Hey! Look at this. Here is an advertisement for a Personal Assistant.
Here’s another one – Inventor Plus. Have you heard of them?
No, but I have heard of Compact Systems. They’re supposed to be very good to work for, and computer companies are my line exactly.
Are you going to apply for it?
I will, I think. Look at this. It says, “Must provide two references with the names of referees and a statement of what makes a good PA or secretary.
What do you think they mean?
I don’t know. Perhaps they mean things like filing systems.
Oh yes, a good PA has to have a good filing system.
Can you think of anything else?
Well, you could say something about receiving visitors. “An effective Personal Assistant must be good at receiving visitors”, something like that.
I agree, you mustn’t create a bad impression.
Well, these are two things. What else?
I know! A good PA must also distribute work fairly to other typists.
And what about phone manner?
Yes, of course. You’ve got to have a good phone number.
And there’s appearance. In the last place I worked we had to dress very neatly.
OK, that’s the fifth one: a good PA must also have a neat appearance Can you think of any more?
No, I think those are the most important points.
B. What points do you agree/ disagree with?
SPEAKING
A. What impression do you try to give to the people you deal with in business? What impression do you try not to give? You can use the following words and expressions:
I try to be: pleasant, sincere, friendly, confident, honest, skillful, intelligent, nice, helpful, polite. But the most important thing is a nice smile and friendly eye contact.
I try not to be: sleepy, unclear, lazy, dishonest, clumsy, stupid, unhelpful, rude.
B. Work in pairs. Look at the list and say which things are important when you are starting a new job.
be punctual
wear your smartest clothes (not trousers if you are a woman)
go to the hairdresser’s the day before
smile at everybody you meet
ask if you can start work as soon as possible
if you are a smoker, don’t smoke in the room in the presence of other people
if you are a non-smoker, say you don’t mind if somebody in the room wants to smoke
do your best to show your best qualities at once
give people the wrong information about yourself
inquire about the company pension scheme
behave in an ordinary way
be nervous
