• Vocabulary

A. People often do these things when they travel. Match the verbs (1-10) with the correct phrases (a-e). Put actions 1 to 10 into order

Example: 1. buy a ticket; 2. book a hotel room

b uy confirm collect go through queue

security a ticket at the check -in their flight their luggage

watch take book do check in

a hotel room some shopping at the hotel an in-flight movie a bus or taxi

B. Cross out the word that has no partner.

to make to change to do to confirm	a reservation	to book	a room your ticket a flight your luggage
to queue to reserve to buy to check	a ticket	to check in	at an airport at a hotel at reception a platform

C. Complete the sentences with words from the box.

at(3) by(2) for from(2) off on to(5)

1. A lot of my colleagues go to work ...by... car.

2. I go to the office… foot. It takes me 35 minutes.

3. Sometimes, I go… bus. That takes me about 20 minutes.

4. I get… the bus at the City Park, then I walk… the office.

5. I start work… 9:00, but I like to arrive… the office early.

6. How long does it take to get… here… your office?

7. The plane arrives… 2:20.

8. It's a great airport. You never wait very long… your luggage.

9. Passengers for flight BA784… Rome, please go… Gate 36.

10. Could you book me a room… 30 August.. 3 September, please?

D. Complete the sentences below. Use the nouns from the box.

bill reservation fax call booking luggage receipt centre flight seat

At the ticket office

1 I need to change my booking .

2 Is there a direct…………….. ?

At the check-in desk

3 Can I take this as hand ……………..?

4 Can I have an ……………….aisle ?

In a taxi

5 Please take me to the city……………. .

6 Can I have a………….. , please?

At the hotel

7 I have a……………. for two nights. My name's Burkhard.

8 Can I send a…………………… from here?

9 Can I have an alarm ……………….at 6.45, please?

10 I'm checking out today. Can I have the …………….. , please?

4 B. At the airport

• STARTING UP

Look at the international departures and arrivals boards and write the correct flight numbers.

ARRIVALS	DEPARTURES
EXPECTED GR2 Melbourn Cancelled QF2 Singapore 23.00 Landed AC1 Bijing 23.00 Delayed KL3 Colombo 23.45 Landed GU1 Jakarta 00.10 SA4 Perth 02.45	KL2 Kuala Lumpur 17.00 Delayed GU2 Jakarta 19.00 Delayed AC3 Canton 20.00 Boarding Gate 46 AC2 Bijing Cancelled CP3 Hong Kong 22.20 Boarding Gate 53 QF1 Sydney 21.00 Wait in lounge SA3 Perth 22.00 Wait in lounge

1. Find a flight from Singapore QF2

2. Find a flight that is going to be late ________

3. Find a flight boarding at gate 46.__________

4. Find a flight that isn't leaving.________

5. Find a flight that arrives at a quarter to three.________

• READING

Read these airport announcements.

“Passengers for flight IB 714 to Madrid can now check in at desk D. Passengers can take only one piece of hand luggage on board the aircraft.”

“This is an important announcement for all passengers. Please keep your luggage with you at all times. Do not leave your luggage unattended at any time.”

“Would Miss К Crawford, a passenger arriving on Air France flight 309 from Paris, please contact Airport Information?”

“Would Herr Kernholz, last remaining passenger on Lufthansa/ flight 214 to Frankfurt, please go immediately to gate 35?”

“British Airways apologise for the delay to passengers on flight BA 214. Please wait in the lounge and listen for further announcements.”

Are these statements true or false?

1. Herr Kernholz is late for his flight. (true)

2. There is a message for Kate Crawford.

3. You can put your bags anywhere and go to the bar.

4. The KLM flight leaves before the British Airways flight.

5. You can take a big suitcase onto the plane to Madrid.