4 C. A hotel reservation
STARTING UP
Tick the facilities you expect to find in a business hotel.
fitness centre
reception desk
gift shop
restaurant
secretarial services
meeting rooms
childcare services
Internet connections
READING
Read this brochure. Underline the words from previous exercise which are in the brochure.
Welcome to the St. Regis
The St Regis is a five-star hotel in Shanghai, just 35 minutes from the city's new international airport (distance: less than 20km). It is in the Pudong area, one of the most dynamic financial and commercial centres in the world. But for the business traveller interested in culture and history, there are also many attractions, such as the Jade Buddha Temple and traditional Chinese gardens.
St Regis has 328 luxurious rooms. Each room offers voicemail, free access to high-speed broadband and wireless Internet connection, as well as in-room movies, a CD and video library and flat-screen TV.
A unique feature of the hotel is that each guest can enjoy the services of a personal assistant called the St Regis Butler. The butler takes full responsibility for your comfort from check-in till check-out and can also help you with the organization of your business meetings.
There is also a sauna, a fitness centre, a tennis court, an indoor swimming pool and a spa where you can relax.
On the top floor, the award-winning Italian restaurant offers fantastic panoramic views of the city. There are two other restaurants: one is authentic Chinese and the other offers a wide variety of international dishes.
St Regis has a round-the-clock business centre and 13 meeting rooms with multimedia equipment and space for up to 880 people.
A. Ask and answer questions about the St Regis.
Example: Can you watch films and videos? B. Yes, you can.
1 watch films and videos?
2 use your computer in your room?
3 swim at the hotel?
4 work at night?
5 eat in the hotel?
6 play tennis at the hotel?
7 hold a meeting?
B. Answer these questions.
1 How far is it from the airport to the hotel?
2 How long does it take to travel from the airport to the hotel?
C. This is a Guest Card of the Charing Cross Hotel in London. See if you can understand the information given in it and answer the questions.
Suppose you get up at 10.30. Can you have breakfast in the Betjeman Restaurant?
Can you call a doctor if you are staying at the Hotel and you are down with a flu?
3. Can you book air tickets from the hotel? Who will help you?
4. You would like to pay the hotel bill with Mastercharge cheques. Can you?
MEALS
The Betjeman Carving Restaurant is at your service from 12.00 hrs to 15J№ hrs and J7.30 hrs to 22.30 hrs (18.00 hrs to 42.00 hrs Sunday), Details are available from the menu display cases on the ground floor and outside the restaurant.
COCKTAIL BAR
Situated on the lower ground floor, our Cocktail Bar serves drinks during normal licensing hours, except Sunday. Other beverages and food are also served outside licensing hours.
BREAKFAST SERVICE
Guests are advised that breakfast is available each morning in the Betjeman Restaurant, 1st floor, between the hours of 7,30 am and 10. 15 am (8.00 am -10.30 am Sunday).
DOCTOR
Private medical attention can be arranged in an emergency by informing the Duty Manager.
EARLY MORNING CALL
Can be arranged through the Porter, as can Newspapers.
THEATRE, TRAVEL AND SIGHTSEEING
All tickets for these purposes will gladly be obtained for you by the Hall Porter.
LAUNDRY AND DRY CLEANING
A 24 hour laundry and cleaning service can be arranged Monday to Friday with the Hall Porter.
CREDIT CARDS
We accept the following cards in payment of accounts: American Express, Diners Club; Access, Eurocard, Barclaycard, Visa and Mastercharge.
BREAKFAST SERVICE guests are advised that breakfast is available each morning in the Betjeman Restaurant, 1st floor, between the hours of 7,30 am and 10. 15 am (8.00 am - 10.30 am Sunday).