- •1. Business English (registers)
- •2. Business English communication skills
- •3)Newsletters
- •4)Sales promotion letters
- •5) Internal messages
- •6. How to Make a Conversation Flow как грамотно поддерживать беседу
- •1) English-english
- •9. Types of business letters
- •10. Formal vs informal in business correspondence – формальность стиля в деловой корреспонденции
- •15. Dictionaries of business terms
- •International Business English terms Dictionary / English / Mezhdunarodnye terminy delovogo angliyskogo yazyka Tolkovyy slovar/ na angliyskom yazyke by red. Klark Dzh. (2006)
- •2) Переводные
- •16. Types of business documents
- •17. A contract. General notion
- •18. Types of contracts
- •20. Notion of a business meeting
- •21. Planning a business meeting
- •Be Timely
- •Be Prepared
- •Pay Attention
- •Participate Effectively
- •Be Accountable
- •Be Social
- •Слова и выражения по теме
- •22. A presentation
- •24. Peculiarities of presentations
- •8 Secrets to a Knockout Business Presentation You can give a great business presentation. Really.
- •25. How to Adjust Your Business Presentation Style to Achieve Maximum
- •26. Negotiations
- •27. Types of negotiations
- •The language of negotiations
- •Going Beyond Positions to the Underlying Interests
- •Identifying obstacles:
6. How to Make a Conversation Flow как грамотно поддерживать беседу
We
all seem to know someone with the gift of gab. The just seem to
naturally know how to make a conversation flow; even if it's with
someone they are just meeting for the first time.
Here are some tips on how to make conversation flow by concentrating on why we talk to each other in the first place.
1. The golden rule.
The reason we talk to other people is to connect, on a heart-to-heart level. If a conversation is steered only by your head, there is probably not going to be a flow to it.
Use the golden rule when you enter that room full of strangers. You want to feel noticed and understood. Start by noticing and understanding others!
2. Smile!
Have you noticed that person who walks into a room 'smiling at the world?' When they do talk to someone their voices are warm and friendly. Smiling will make you look confident and relaxed, which makes people want to approach you.
Don't be surprised if someone comes up to you and says: "Wow, you seem like a happy person! Can I sit with you, today?"
3. Are you listening?
By far, people who know how to make conversation flow know when to be the one who isn't talking! How many times have you been on the phone and can tell that the person you are talking to is distracted with something else. For whatever reason - they are not really listening to you.
People who do a lot of networking have an underlying belief that everyone they meet is the most incredibly interesting person in the world. You can never find that out, unless you listen to what someone has to say.
Furthermore, if you are worried about what to talk about with someone, listening with your heart and not reacting with your head will never leave you without something to add to the conversation.
4. Remember past conversations.
Start up a conversation by remembering tidbits of any past talks you may have had. You remember this was the person that was trying to train their new pet dog.
You can start up a friendly conversation with: "So how's Sam doing? Did you ever get him to rollover and play dead?" This demonstrates your interest in the other person and it is always appreciated.
5. Eye Contact.
Another key in learning how to make conversation flow is to remember to maintain eye contact with whomever you are talking to. You only have had to be on one bad date with someone who keeps looking around at all the other potential 'dates' in the room, while you are talking to them, to know that the person is just not that interested!
Learning how to make conversation flow sometimes takes practice, but it can lead to quality, heart-to-heart connections.
7. Business correspondence. General notions
Деловая корреспонденция – Business Correspondence – отличается от представленных выше регистров тем, что общение осуществляется в письменной форме:
В отсутствие непосредственного контакта с собеседником возрастает роль того, как письменное высказывание оформлено, так как именно оно создает впечатление не только об авторе сообщения, но и об организации, которую он представляет.
Особую значимость приобретает официально-деловой стиль (formal style). В письменном общении с деловыми партнерами следует отказаться от разговорных фраз, проявлений фамильярности.
В целях обеспечения эффективности письменной деловой коммуникации необходимо научиться:
воспроизводить все составляющие цельноблочного формата (block style layout) в строго определенной последовательности с соблюдением рекомендаций в отношении планомерного использования официального бланка организации (letterhead), соответствующих интервалов (line spaces) и полей (margins);
использовать преимущественно официально-деловой стиль, который проявляется в подборе как лексических единиц (слов, терминов и выражений), так и синтаксических конструкций;
выражать мыслт кратко, избегая слишком длинных предложений, абзацев и текстов;
оформлять письма аккуратно и профессионально, не забывая о том, что то впечатление, которое о вас у читающего письмо, написанное вами, может сказаться на характере и ходе вашего дальнейшего делового общения.
