Revision Unit 2
The exercises in this unit are revision of some of the work studied in Units 5-8 of the course.
1 Prepositions
Complete the sentences below with appropriate prepositions from the following list: from, at, on, over, with, in, to. off and after.
The Paris train departs ... the Central Station ... six o'clock.
I'll meet you ... the reception desk ... I have finished my dinner.
Mr Lampard requested a room ... the fourth floor ... a view that looked... the park.
The Coffee Shop is open ... eight... the morning ... eleven ... night.
The hotel is situated ... the Avenue Fouret which is just... the main street.
For the Post Office, you take the second ... your left and the first... your right.
She always stays ... the same hotel... the city centre.
Can I pay my bill... traveller's cheques?
2 Vocabulary
Choose the correct word from those in the brackets in order to complete the following sentences.
One of the gueridon waiter's (worKs/tasks/procedures) is to carve meat on the trolley.
The Weekly Guide gives details of all the main tourist (events/ admissions/accompaniments) in the city.
We bought a number of (souvenirs/resorts/occasions) in the covered market.
Three nights at £34 a night (calculates/works out/comes to) £102.
The telephone calls for each room are recorded on a (clock/meter/ calculator).
For (starters/aperitifs/introductions), they chose melon and grapefruit.
STD (stands for/abbreviates/shows) subscriber trunk dialling.
The hotel has introduced a (self -served /self- help /self -service) system at lunch time.
3 Flowchart
Use the information below to complete the following flow chart of a guest's stay at an hotel.
4 Verb tenses and forms
In the following sentences, place the word(s) in brackets in the correct tense and/or form.
Mr Joel... for the airport ten minutes ago. (leave)
The Sun Tour group ... two hours ago but they were delayed in Barcelona, (should arrive)
The Hotel Concord... a new night club next Saturday night, (open)
If you would like to take a seat, I... your bill, (calculate)
The weather... very good since the beginning of last week, (be)
Because of a breakdown, the passengers ... to another coach last night, (transfer)
We ... the tabular ledger since 1976. (not use)
The next London train ... from platform seven at 21.30. (depart)
A picnic lunch ... when we visit the medieval cathedral at Chartres
tomorrow, (provide)
Money . . to the customer who complained about the tour, (not refund)
5 Multiple choice
Complete the following sentences in an appropriate way.
1. When a customer who is known to be difficult comes into a restaurant he should be
a. given better service than the other customers.
b. given larger amounts ot food than the other customers.
c. served with care by an experienced waiter.
d. refused admission.
If the day's total receipts including VAT @ 15% are €4764.20, the exclusive of VAT are
a. £4142.78
b. £4284.00
c. £4301.62
d. £4321.16
3. With silver service, the menu is usually
a. a la carte.
b. table d'hfite.
c. either a la carte or table d'hote.
4. The correct way to express eleven thousand three hundred and fifty-six in English is
a. 11 356
b. 11,336
c. 11.356
If a headwaiter receives a complaint of poor service from a customer, he should apologize to the customer and
a. immediately inform the manager.
b. make an excuse to the customer.
c. speak to the waiter concerned.
d. ask the waiter for his comments before replying to the customer.
6. A tabular ledger is
a. a type of computerized bill.
b. a machine billing system.
c. a written method of recording charges.
d. a list of guests' payments.
6 Translation Translate the following words and expressions into your own language.
1 a. chips, b. soft drinks, c. picnic lunch, d. mineral water.
2 a. well done, b. rare, c. spicy, d. filleted.
3 a. nightlife, b. floorshow, c. sunbathing, d. fishing.
4 a. brochure, b. holiday guide, c. map, d. magazine.
5 a. delay, b. overbooking, c. transfer, d. refund.
6 a. change, b. ledger account, c. billing machine, d. itemized bill.