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126

TOPICS FOR DISCUSSION. CONVERSATIONAL TOPICS

R.C.: Would you spell your name, please?

В.: M as in “Marry“, I as in “Isaak", T as in “Tommy", С as in “Charley", H as in “Harry“, E as in “Edward", double L as in “Lucy“.

R.C.: Okay. Let me see. You have a reservation for single room. Is that correct?

  1. : Perfectly correct.

R.C.: Have you already decided how many nights to stay?

  1. : At last until Wednesday. But I may stay longer than that. When should I inform you about it?

R.C.: Let us know about your decision Tuesday night. You can give us a ring until 11 pm.

  1. : All right. What’s the price of the room?

R.C.: 75 dollars per night. Please, fill out the registration card. Print your name and home address.

  1. : Should I sign my name?

R.C.: Put your signature right here. Okay, will you pay cash or by credit card?

В.: By credit card. Do you need it right now?

R.C.: You can give me your credit card before cheking out.

  1. : By the way, what’s the checking out time?

R.C.: One o’clock in the afternoon.

В.: Thank you. I have some additional questions.

R.C.: I’ll be glad to answer them.

  1. : What about room service?

R.C.: Room service is available from 6 am to 10 pm. You can dial your order from the telephone in your room.

  1. : Where is your restaurant?

R.C.: The restaurant is on the 25th floor. We also have a coffee shop. It’s right here in the lobby.

  1. : Thank you for the information.

R.C.: You are welcome. A bellboy will help you with your luggage. Your room is number 1215. Enjoy your stay.

  1. : Thanks.

5 Study the following text. Remember the following rules and regulations.

When travelling people almost always stay at hotels. It is advisable, there­fore, to remember the following:

  1. The first thing to do is to book a room in advance either by letter, tele­phone or telegram. Otherwise you may arrive at the hotel and be told that there are no rooms.

  2. On arrival at the hotel go to the reception desk in the lobby and confirm your reservation. The clerk will then give you a registration form to fill in

AT THE HOTEL. EVERYDAY SERVICES

127

and sign (the form Is filled in block letters). In smaller hotels you simply sign the visitor’s book and give your permanent address.

  1. At large hotels you may ask for any service by telephone. You tell the operator if you wish to be called at a certain time, you call room service when you want a meal or drinks sent up to your room, valet or maid ser­vice if you need something (a suit or dress) cleaned or pressed.

  2. Let the hotel management know well in advance the day and time of your departure.

6 Fill the following form in. Welcome

Name

Room number Rate

Date of arrival Date of departure

Chek-out time 12 noon.

Please, present this card when signing bills in the restaurants.

REGISTRATION FORM

Name of the Hotel or Inn or Address of House

To be filled in immediately on arrival

  1. Surname —

  2. Christian names —

  3. Nationality

  4. Date of arrival 5. Sex

  1. Particulars of registration Certificate or Passport

  2. Arrived here from

(Give last address in full) -

Signature of person to whom the above particulars relate

To be filled in on departure

  1. Date of departure

  2. Destination (Give new address in full)

Signature of person to whom the above particulars relate

7 Study the following rules of staying in the hotel.

  1. The hotel is assigned for the temporary stay of the guests during the pe­riod which is arranged with the administration of the hotel.

  2. The payment for the hotel is made according to the price-list.

There is a unique checking-hour at the hotel - 12 o’clock.

  1. If you keep money and jewellry in your room it is your own responsibility and not of the hotel.

  2. At the request of the guest and with the administration’s approval visi­tors can stay in the guest’s room from 8 am till 11 pm.

  3. When leaving the room the quest must:

  • not leave taps open;

  • close the window;