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Обучение деловому общению-пособие 2015.doc
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Evaluation sheet

Position…………………………………………………………

Name of candidate……………………………………………..

Score……………………………………………………………..

BACKGROUND

Education:

Languages:

Experience:

BEHAVIOUR AND COMMUNICATIVE ABILITY

Physical Presentation:

Communication skills (opening conversation gambits, answering questions, asking questions, giving opinion, agreeing and disagreeing, finishing the conversation, grammar, vocabulary, discourse management,):

Interactive communication (ability to listen and give suitable answers):

Humour:

Culture:

Maturity:

Manners:

PERSONAL QUALITIES

Dynamism:

Ambition:

Organizational skills:

Leadership:

Team Spirit:

Involvement:

CONCLUSION

Suitability of the candidate:……………………………………………

Action to be taken:…………………………………………………..

Would you employ him or her? Why? / Why not? Discuss your reasons with your partner.

Students B, C. You have been invited to attend an interview for a vacancy in CSP. You will be interviewed by Tony Clark (played by Student A), Personnel Officer for CSP. Be ready to introduce yourself and answer the questions about your background, behavior, communicative ability and personal qualities. Don’t forget to bring your CVs and cover letters. There are some statements that can help you to answer effectively and produce a positive impression.

Small talk

How are you? I’m very well, thank you.

Thank you. It’s nice to meet you too.

I can’t believe the weather at the moment! I know. It’s awful, isn’t it?

Is there somewhere I could leave my umbrella? I got caught in the rain.

I’m very sorry I’m late. I was planning to be here over an hour ago, but my train was cancelled.

Do you think I could have a glass of water while I’m waiting?

I’m afraid I’m not feeling very well. Could I sit down for a few minutes?

Talking about yourself

I am…

I have a good knowledge of…

This enables me to…

For example, in my last job…

In my last job I was responsible for…

I can speak English fluently/ a little.

I work well under pressure/in a team/autonomously.

I think I’m suitable for the position of…because…

I feel that I’m…

When I was at university…

I enjoy…

I’m a keen…

I’m also able to…

I believe in…

Talking about specific experiences

At the time…

There was a time when…

There was one situation when…

The problem was…

I realized that…

I agreed to…

I wanted to be a bit more…

Unfortunately that meant that…

It was clear that…

I managed to…

This resulted in…

In the end…

So in order to…

Anyway, what happened was…

Therefore I…

Talking about the company

Before applying for this position, I did a lot of research into…

I had a look at your website and could see that you…

I definitely feel, from everything I’ve learnt about… that this is the type of organization I’d like to work for.

I want to work with your company because you have a really excellent/outstanding reputation.

I think working for you would be very enjoyable/challenging/fulfilling.

Softening negative information

I can be a bit…

I can occasionally be a little…

From time to time I …

I occasionally have difficulty in…

I’m keen to develop…

I’m looking for an opportunity to…

I’m seeking fresh challenges.

I feel I’m best suited to…

Emphasizing positive information

I put as much effort/energy as possible into… I am extremely/very…

I pay a lot of attention to detail.

Change roles and practise again.