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Обучение деловому общению-пособие 2015.doc
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6D) How has Alejandro improved his responses?

  1. Alejandro uses this question as an opportunity to demonstrate the skills and experience relevant to the post he is applying for. He demonstrates high levels of motivation and achievement (I put a lot of effort into everything I do; our team managed to reach the regional final) as well as organizational and communicational skills (I had to organize matches and motivate the players).

  2. He uses his question to highlight transferable skills relevant for the job which he has obtained through his time at university 9there were many elements of the degree that could be applied to the business world. This helped me to develop my prioritizing skills and ability to work to tight deadlines).

  3. Alejandro admits to worrying about meeting deadlines. However, as long as he can demonstrate that he is able to meet them, then this response is likely to be seen as a strength rather than a weakness. He also uses this potentially difficult question to highlight how he has overcome a problem.

  4. He emphasizes his desire to work for the company (I am very keen to get a job with a company such as yours), whilst also reminding the interviewer of the reasons why he is a strong candidate (my degree and professional experience; I am a dedicated worker).

6e) Complete Alejandro’s improved answers using the correct form of the verbs in the box.

  1. put 7. work

  2. Motivate 8. meeting

  3. Communicate 9. getting

  4. Leading 10. get

  5. Applied 11. make

  6. Develop 12. gain

8a) Listening.

  1. Qualifications in catering

  2. Computer skills

  3. Driving licence

  4. Languages

  5. Experience in sales

  6. Strengths and weaknesses

8b) Can you remember if these sentences are true or false?

  1. True

  2. False – she wants to work in any area.

  3. False – she hasn’t got it with her.

  4. False – She wants to work for a bigger company

  5. False – She’s not good at working on her own.

8c) What does Lauren say in her interview? Match 1-8 with a-h.

  1. f 5. a

  2. e 6. c

  3. b 7. d

  4. g 8. H

Appendix 3. Tests

Vocabulary

  1. Working words

  1. you have to do a lot of exams 10. passed all her exams

2. I did courses in economics 11. I wanted to be a police officer

3. He did community service 12. She got a degree

4. She was good at maths 13. applied to a local college

5. I left my last job 14. talk on architecture

6. I went to university 15. interested in languages

7.did a course in French 16. I left school

8. works as a nurse 17. got a job

9.work in marketing

  1. Studying

  1. Thesis 2. Degree 3. Sign 4. Doctorate 5. Passed

3.Working conditions

  1. Atmosphere 2. Flexible 3. Benefits 4. Management

4. Presenting yourself

1.I’ve always wanted to have my own business.

2. I’m not very good at working with computers.

3. I’m looking for work in the catering industry.

4. I’ve been in the IT business for the last 12 years.

Grammar

1. Present perfect for experience

1. I have / I’ve always thought

2. Have you ever done

3. have never failed

4. My sister hasn’t / has not finished

5. Has your company ever paid

  1. Present perfect with for and since

1.for five months 5. Since she started

2. since we left school 6. That film for ages

3. for a long time 7. For over 5 years

4. for nearly 30 years 8. For a few months

  1. 1. You must be able to provide leadership to junior team members.

2.Excellent communication skills are essential.

3. You have to be able to manage a team.

4. You need to have / possess a positive and flexible attitude.

5. You must have / possess good resource planning skills.

Reading

2-b 3-a 4-a 5-b 6-a

Writing

Model answer

Dear Mr Whittaker,

I’m sorry, but I have to cancel my interview on Wednesday 23rd April. My mother is going into hospital that day and I need to go with her. I realize this must be difficult for you, but would you mind changing our appointment? I am free the following week – Any day is fine. Please let me know if this is possible.

Regards,

Federico Benotti

Hi Philippa,

Really sorry, but I can’t meet you on Wednesday. My mum is going into hospital and I need to take her. Is it all right if we go next week? I’m free every day – how about Tuesday? Give me a call so we can arrange something. Take care, Federico.

Listening

  1. 16. Sitting exams at school

17.(working as a) Service Technician / apprentice with BT

18. Data and Networks Technician

20. joined the Network Design Department / studied

23. graduated and became Network Designer

25. Project Manager

  1. 1. Maths and Physics

2.climbs poles and fixes lines

3. changes, opportunity to study

4. for the exchange switch and transmission

5. BTEC and NVQ

6. how to design and plan networks and use modeling techniques to predict future growth and trends

7. Computer and network engineering

8. different skills and how to prioritize