- •1.1 The life of a flight attendant
- •1. See the world at no cost to you
- •2. Meet awesome people
- •3. Broaden your mind and experiences
- •4. Loads of free time
- •5. Flexible ever-changing team and environment
- •9. Discounts everywhere
- •1. Away from home and family
- •Your accommodation, transportation and uniform will be taken care of
- •People will be admiringly staring at you and your colleagues when walking through airports
- •Staff travel
- •3. Health
- •4. Relationships
- •5. Holidays
- •1.2 Your prospect employer
- •1.2.1 Emirates Airlines
- •1.2.2 Etihad Airways
- •1.2.3 Qatar Airways
- •1.3 Who is hiring
- •1.4 Your worries and questions answered
- •2.1 Before the assessment
- •2.1.1 Creating your cv
- •Personal details Include
- •2. Professional experience
- •Include
- •3. Education
- •Include
- •4. Skills
- •5. References
- •Include
- •Important points about your cv
- •2.1.2 Application photos
- •Important points about your photographs
- •2.1.3 Online application
- •1. Introduction
- •2. Letter of application
- •3. Personal details
- •4. Education and training
- •5. Career history
- •6. References
- •7. Photographs
- •8. Submit application
- •1. Basic requirements questionnaire
- •2. Contact details
- •3. Cv Upload
- •4. Application Questions
- •5. Language Skills
- •6. Application confirmation
- •1. Personal details
- •2. Competency Questions
- •3. Virtual Interview Questions
- •4. Key skills
- •5. Attach cv
- •6. Required attachments
- •7. Application submission
- •Important points about your online application
- •Perfume
- •Handbag
- •2.2.2 How to be confident during the assessment day
- •2.2.3 Documents
- •2.2.4 Open Day
- •2.2.5 Cv Submission Day
- •2.2.6 Assessment Day
- •Video Interview
- •Introduce yourself
- •Introduce others
- •Important points about the first stage of the assessment day
- •2.2.6.3.1 Exercise 1 - Prioritization
- •Important
- •2.2.6.3.2 Exercise 2 - Customer service
- •Important
- •2.2.6.3.3 Exercise 3 - Team-building
- •Important
- •Important points about the group exercise
- •2.2.6.4.1 100 Missing Words Test advice
- •2.2.6.4.2 Reading and understanding test
- •Important points about your English Test
- •Important points about the Math Test
- •Important points about the assessment day
- •2.2.7. Final Interview
- •1. Tell me about yourself.
- •2. Why do you want to work for our airline?
- •3. Do you know anyone who works for us?
- •4. Why do you want to be a Flight Attendant?
- •5. What makes a good cabin crew?
- •What can you do for us that someone else can't?
- •What do you find most attractive about this position? What seems least attractive about it?
- •What is your definition of the cabin crew position.
- •9. What do you ultimately want to become?
- •10. What values will you bring to this company?
- •At what point in life did you choose this profession?
- •Tell me about your dream job.
- •Why do you think you would do well at this job?
- •14. Why are you leaving your present job?
- •What are the responsibilities of your current/last position?!
- •In your current/last position, what features do you like the most? The least?
- •What have you learned from the mistakes you made on the job?
- •18. How successful have you been so far?
- •20. What have you done in the past year?
- •Where would you like to be in your career five years from now?
- •What have you been doing since your last job?
- •Are you willing to put the interests of the organization ahead of your own?
- •What are the positive traits you don't have?
- •What skills or qualities you think are important for dealing effectively with customers? Provide an example of when you have displayed these.
- •25. Do you work better in a team or alone?
- •How would your friends or coworkers describe you?
- •Tell me about a time when you helped someone.
- •Tell me about a time you made a suggestion to improve business.
- •Tell me about the most fun you ever experienced on the job.
- •What techniques and tools do you use to keep yourself organized?!!
- •Give me an example of a time that you felt you went above and beyond the call of duty at work.!
- •What are the steps you follow to study a problem before making a decision?
- •Describe a time when your work was criticized.
- •Explain what has disappointed you most about a previous job?
- •What is your greatest failure, and what did you learn from it?!
- •If I were your supervisor and asked you to do something that you disagreed with, what would you do?
- •37. When were you most satisfied in your job?
- •Can you describe a time when you had to be flexible in your job?
- •Can you describe a situation when you had to take charge at the job?
- •Have you ever had a deadline?!
- •Describe a time you worked as part of a team and it failed due to one or a couple of people.
- •Give me an example of a time when you did not agree with your supervisor. What was it and what did you do?
- •Describe a time when you had to deal with conflicting demands.
- •44. Do you have any blind spots?
- •Describe a time you were faced with a customer of a different background and you had to change the way you communicated and behaved towards them.
- •Give me an example of a situation when you had to be diplomatic to your customer.
- •Give me an example of a situation when you had to say no to the customer.
- •Give me an example of a situation when you did something extra for your customer. What was it?
- •49. What are your strengths?
- •50. What are your weaknesses?
- •Tell me about a time when you had to deal with a co-worker who wasn’t doing his/her fair share of the work. What did you do and what was the outcome?
- •Give me an example of a time you did something wrong. How did you handle it?!
- •Describe how you would handle a situation if you were required to finish multiple tasks by the end of the day, and there was no conceivable way that you could finish them.!
- •Tell me about a time you misjudged a person.
- •What's the most difficult decision you've made in the last two years and how did you come to that decision?
- •Tell me about a challenge at work you faced and overcame recently.
- •How are you planning to establish credibility with the members of your team?
- •58. Tell me about a time you resolved a conflict.
- •Have you worked with someone you didn't like? If so, how did you handle it?
- •What sorts of people do you enjoy working with?
- •What is the kind of person you refuse to work with?
- •What kind of situation do you find stressful?
- •Would you say that you can easily deal with high pressure situations?
- •Describe a situation where you had to make a quick decision.
- •What do you enjoy the most about working with customers?
- •When could your customer service have been better?
- •Give an example of excellent customer service that you experienced as a customer.
- •Give an example of excellent customer service you provided.
- •How can you deal with an upset guest in the plane?
- •If I spoke to your boss, what would he say are your greatest strengths and weaknesses?
- •71. What do you expect from a supervisor?
- •Do you think a manager should be feared or liked?
- •What motivates you to do the best on the job?
- •If you had to choose one, would you consider yourself a big-picture person or a detail-oriented person?!!
- •75. How would you describe your work style?!
- •76. What is your communication style?
- •77. Do you like to work autonomously or collaboratively?
- •How do you like to work with your supervisor?
- •List five words that describe your character.
- •80. Do you plan your day?
- •81. What will you miss about your present job?!
- •What are you looking for in terms of career growth?
- •83. Who is your hero? Why?
- •Describe your motivation for going to the college or university you attended.
- •What is the most important thing you learned in school?
- •86. Why did you choose your major?
- •Your resume suggests that you may be over-qualified or too experienced for this position. What is your opinion?
- •How do you want to improve yourself in the next year?
- •If you had enough money to stop working right now, would you?
- •Do you have any language abilities that might assist you in performing this job?
- •Do you have any restrictions on your ability to travel?
- •92. Do you need additional training?
- •How will you be able to cope working such long shifts?
- •How long do you expect to work for us if hired?
- •What did you do to prepare for this interview?
- •How would you react if we asked you to change your appearance to fit in with our company?
- •Which is more important to you, the money or the work?
- •What advice would you give to someone who was applying to become Cabin Crew?
- •Are you applying for any other airlines? What if more than one airline offers you the job?
- •100. Why should we hire you?
- •101. Do you have any questions for me?
- •Important points about the Final Interview
- •2.3 After the assessment
- •2.3.1 Golden Call and Successful Candidate Email
- •2.3.2 Documents submission
- •2.3.3 Date of Joining (doj)
- •2.3.4 Documents to prepare for your departure
- •3.1 Family and friends
- •3.2 What to pack
- •3.3 New place called home
- •3.4 The training
2.2.6.4.2 Reading and understanding test
ADVICE
Practice reading English texts every day. Do not limit yourself to one topic. Become familiar with an diverse range of subjects.
Read the entire paragraph first to understand the main idea of the text.
Read the entire question and refer back to the text to find the answer.
When answering a question, use proper sentence building: there is a main subject and main verb and they agree in number and tense.
Each sentence should start with a capital letter and end with a point.
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PRACTICE TEST
Read the following paragraph and answer the questions.
‘Antarctica is situated over the South Pole and is divided into two separate regions called Greater Antarctica to the east and Lesser Antarctica to the west.
Weather conditions when traveling to Antarctica vary greatly. In the extreme southern hemisphere, winters (June-August) are dark and spring/summer ( October-February) has long hours of light. During the summers, temperatures range from around 20 degrees to as warm as 48 degrees. Due to the natural patterns of the sun however, the extended daylight hours often warm those areas that are protected from winds. Some guests find it warm enough for t-shirts and shorts!
Due to the erratic weather of Antarctica, there is a very small window for traveling to Antarctica that spans from November to March. We prefer to travel during the early season which is late October through the end of November for a variety of reasons. One of these is that even though relatively small numbers of people visit Antarctica, there are even fewer in the spring (October-November) than in the peak tourist season of December to February. Arriving in October and November is beautiful because life is emerging from a long winter's sleep and the landings are still untouched.
The trip embarks from Ushuaia, Argentina. Common air routes typically transit through Buenos Aires, Argentina or Santiago Chile.’
This piece is adapted from http://www.rowadventures.com/travel-to-antarctica.htm
Where is Antarctica located?
How is Antarctica divided?
Is the weather the same year-round?
What is the temperature range during summer?
During what period of the year is travel to Antarctica possible?
Why is it better to travel from end of October through end of November?
In which city can you embark for the trip?
©Copyright Kara Grand - How to Become a Flight Attendant
ANSWERS
Where is Antarctica located? Antarctica is located over the South Pole.
How is Antarctica divided?
Antarctica is divided into two separate regions called Greater Antarctica to the east and Lesser Antarctica to the west.
3. Is the weather the same year-round?
No, the weather is not the same throughout the year. Weather conditions vary greatly from summer to winter.
What is the temperature range during summer? During the summer, the temperatures range from 20 to 48 degrees.
During what period of the year is travel to Antarctica possible?
Travel to Antarctica is possible from November to March.
Why is it better to travel from end of October through end of November?
It is better to travel from end of October through end of November because there are even less people visiting during this time. Also, the scenery is beautiful because life is emerging from a long winter's sleep.
In which city can you embark for the trip?
You can embark for the trip in Ushuaia, Argentina.
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2.2.6.4.3 Essay writing
ADVICE
Read the topic carefully and make sure you understand it.
Always decide on what you are going to write before you start. Make a list of your main points.
It should be easy to identify the introduction, development and conclusion. Each section should have at least one separate paragraph.
Write in a clear and large script.
Address the entire question or statement, not just part of it.
By the rules of English punctuation, each sentence should start with a capital letter and end with a point, question mark or exclamation point.
Write short, simple complete sentences. This style sounds strong in English.
Do not begin sentences with the conjunctions and, or, but or because.
Make sure that each sentence has a clearly identifiable main subject and main verb and that they agree in number and tense.
Use a variety of sentence structures: question, passive voice sentence, conditional sentence, complex sentence, etc.
Use specific examples or reasons to support your ideas.
Stories or examples from your personal life are best.
Remember, no one is checking up to see if these stories are true.
©Copyright Kara Grand - How to Become a Flight Attendant
PRACTICE ESSAY
If you could rule any country in the world, which country would that be and what would you do?
EXAMPLE
If I was given a chance to run any country in the world, I would choose Nepal. I visited this country 5 years ago and I was absolutely amazed by the hospitality and the simple and humble happiness that can be seen in Nepali people.
The country has some of the most amazing scenery in the world, with numerous protected UNESCO World Heritage Sites, fantastic mountain trails and untouched nature.
In the same time though, a big part of Nepal's population lives in extreme poverty and I would like to focus on making their life better.
I believe that the only way to help people living in poverty is by education. Most people in the countryside stop sending their children to school because they need help around their house. I would encourage people sending their children to school by offering a small allowance to help the family to work their fields or keeping their animals while the children are learning.
I would also introduce a broader range of practical courses such as basics of building a small business, manufacturing, tailoring, artisanal work, restaurant management, tourist guide course, English and bookkeeping.
On a larger scale, I would focus on tourism and expanding the range of services that are available for the tourists visiting the country. For the time being, most people coming to Nepal are mountain enthusiasts who are passionate about trekking and nature. Nepal has so much more to offer. I would start a series of short TV documentaries and 30-seconds commercials with highlights of Nepal’s culture and possibilities. These will be broadcast on international networks such as Discovery
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Channel, National Geographic, CNN and other TV channels with broad international coverage.
The documentaries will be focusing on architecture - the buildings and temples from the XVth century that still exist today, ancient cities, Tibetan monks refugee camps, yoga and relaxation retreats, as well as Nepali art classes and workshops. Of course, all of this would be just the beginning. I believe it takes continuous and sustained effort to achieve a better standard of living, from both the government authorities and the people.
SIMILAR EXERCISES
List 3 things that you like and 3 things you don't like of yourself and why?
What is your biggest regret.
Describe your last vacation.
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