3. Answer the following questions.

1. What does “hygiene factor” mean?

2. What does Herzberg think about “satisfiers”?

3. What things do “motivators” include?

4. How can managers motivate people if the job is not interesting?

5. Why are company shared values or corporate culture important nowadays?

6. Do you agree to the statement “doing four repetitive jobs a day is better than doing only one”? Provide your comments.

4. Decide if the statements are true or false. Correct the false ones.

1. Herzberg argued that “hygiene factors” motivate workers.

2. Challenging jobs and responsibility are hygiene factors.

3. Some unskilled jobs will always be boring and repetitive.

4. Workers might be motivated by having responsibilities as part of a team.

5. Job rotation can make a day’s work more interesting.

6. You can always motivate workers by telling them that they work for the best company in the field.

5. Use words and word combinations from the list to fill in the gaps.

a) took for granted; b) on the contrary; c) incentives; d) team; e) job rotation

1. When Nick started working for our company he thought that good wage and labour security are the most important ____. But later he realized that he was mistaken.

2. The manager of the company was so proud of himself that he always ____ benefits ____.

3. Some employers use ____ because they think that doing four jobs a day is better than doing only one.

4. Workers do their job better if they are given some responsibilities not as to individuals but as to the part of a ____.

5. “Motivators”, _____, include things such as having a challenging and interesting job.

6. Find in the text the terms that match to the following definitions.

a) interaction between employers and employees, or managers and workers;

b) knowing that there is little risk of losing one’s employment;

c) money paid (per hour or day or week) to manual workers;

d) advantages that come with a job, apart from pay;

e) things that encourage people to do something;

f) to be raised to a higher rank or better job;

g) without any particular abilities acquired by training;

h) regular switching between different tasks;

i) a company shared attitudes, beliefs, practices and work relationships;

j) demanding or stimulating.

7. Translate the following sentences into English.

1. Якщо ви не здатні брати на себе відповідальність, то ця робота не принесе вам жодного задоволення.

2. – Які переваги вашої роботи?

- Перш за все, це висока заробітна плата, допомога на випадок хвороби та можливість підвищення.

3. Іноді, коли пільги стають правилом, ми сприймаємо їх як належне.

4. Щоб уникнути одноманітної роботи, керівництво супермаркету заохочує ротацію.

5. Така страхова допомога як допомога на випадок хвороби, оплачувана відпустка і премії – це стимул, який мотивує робітників працювати краще і наполегливіше.

6. «Мотиватори», навпаки, включають можливість підвищення, визнання та інше.

7. Якщо працівникам надати фінансову винагороду, вони будуть креативніші, амбітніші та більш вмотивовані.

8. Ви завжди берете на себе тягар відповідальності за прийняті рішення?

9. Якщо люди не будуть вмотивовані, вони не будуть виконувати свою роботу належним чином.

10. Дві протилежні теорії мотивації представлені /окреслені у цьому підручнику.

Discussion

• One of the most important responsibilities of a manager is to motivate the people who report to him or her. But how?

• What kind of things motivate you?

• Which motivators would be important for you in your choice of a job?

• How would you motivate your subordinates if you were a manager in a big company?