- •"Quality management system" for students of specialty
- •5В073200- «Standardization, certification and metrology»
- •Content
- •1. The main objective of studying of discipline of "Quality management system" and a task solved in the course of studying
- •2 Essence of quality as object of management
- •2.1 Concept of quality
- •4 Qualimetry
- •Table 1
- •Table 2 - Classification of indicators of quality
- •1 Main stages of development of control systems of quality
- •1.1 Formation and development of quality management. The factors influencing quality of production
- •1.2 The international standards on control systems of quality of production
- •2 General quality management is based on the following basic provisions:
- •3 Principles of tqm
- •5 Iso 9000 and tqm Standards
- •Iso 9000 and tqm standards
- •2 Standard algorithm of introduction of qms includes the following stages:
- •I claim:
- •Representative of the management
- •Interests of employees:
- •Interests of the enterprise:
- •Interests of suppliers:
- •Examples of the purposes in area of quality and Plans of quality
- •The purposes in area of quality of jsc Kaztsink on 200_ g.
- •Chief of of of f.I.O.
- •Director of az f.I.O
- •I claim:
- •Plan of quality of jsc Kaztsink
- •4 Responsibility and powers and exchange of information
- •Appendix a The terms and definitions relating to documents
- •Appendix b
- •1 Concept about processor approach to a control system at the enterprise (organization)
- •4 Cals Standards
- •3.3 Advantages of cals technology
- •4 Cals Standards
- •Elements of systems of management which benefit from integration
- •Ims is effective?
- •Process
- •Purpose
- •4 Methodology of statistical quality control
- •4.1 Mechanism of statistical product quality control
- •4.3 A role of statistical methods in management of productions
- •4.3.1 Control leaves
- •4.3.2 Pareto's analysis
- •4.3.3 Chart of the reasons and results
- •Control cards
- •3 Requirements to resources
- •5 Criteria of productivity of process
- •Methods of monitoring and management of process
- •The identified risks and measures for their exception
- •6 Working procedures
- •Appendix b Output documents (the documents and messages which appeared as a result of actions within process)
- •Appendix 3 Output documents (the documents and messages which appeared as a result of actions within process)
- •Matrix of distribution of responsibility of participants of process
- •Appendix d The requirements of st rk iso 9001:2009 and the requirement of the organization considered in process
- •Appendix e
- •Appendix Zh
- •List of internal auditors of qms of the enterprise
- •Appendix I
- •Personal leaf of the accounting of the auditor No. ____
- •(Signature, Surname)
- •Auditor questionnaire
- •Appendix l
- •Iso 9001 code: 4.2.4, 7.1, 7.2.3, 8.2.2, 8.3 Plan of audit
- •Appendix l
- •Iso 9001 code: 4.2.4, 7.1, 7.2.3, 8.2.2, 8.3 Plan of audit
- •Appendix m
- •Leaf of the revealed discrepancies No. ____
- •Analysis of discrepancy
- •Appendix n
- •Report on audit
- •Iso 9001 code:
- •The note - by italics the example of filling of this form is shown. Appendix p
- •Iso 9001 code:
- •8 Certification of quality systems
- •9 Tell about the identified risks and measures for their exception when carrying out internal audit
Examples of the purposes in area of quality and Plans of quality
Purposes in quality area
______________ Name of the enterprise
on 201 ___ year
The purposes in area of quality of the enterprise are developed on the basis of the purposes in area of quality accepted in divisions of the enterprise.
Here it is necessary to take obligations for introduction of the new equipment, technological processes, training of workers in several directions (i.e. for several categories of workers), etc.
1 to Introduce the new machine of type … on some line on production something.
Term - month to specify.
2 to develop drawings on …. Term - October.
3 to develop technological process on production something … Term - January, 2006.
4 Will train workers of a site …. to work on some new equipment. Term -
5 to Reduce release of low-quality production (specify each type of production separately) by 0,2%. Something for 1%. It is necessary to accept the feasible purposes as on them it will be necessary to report when carrying out certified audit.
To add the purposes in quality area with the following items.
6. To introduce quality management system according to requirements of ISO 9001:2008. Term-. April 200 __.
7. To certify quality management system of the company at the international level. Term - June 200 __.
Director F.I.O.
The purposes in area of quality of jsc Kaztsink on 200_ g.
The top management of JSC Kaztsink" accepted the following purposes in quality area:
1 As much as possible to meet requirements of consumers to quality of products
2 to Provide production stable quality.
3 to Provide continuous improvement of quality of products.
4 to Develop documentation of quality management system on production of metal zinc.
5 to Train two specialists in carrying out internal audits of quality management system.
6 to Reduce the level of inappropriate production by 0,2% on metal zinc in relation to indicators of last year.
7 Constantly to keep in feedback with consumers of metal zinc.
8 to Establish a roar and a crusher of average crushing after a crusher SMD-118 for elimination of the reason of revenues to a stage of enrichment of non-uniform tsinksoderzhashchy ore.
To get and install the spiral qualifier for return of drainages for the purpose of decrease in losses of zinc.
To get a new kontsentratomer of the RKB-2, RKB-3 type for increase of accuracy of results of the analysis on the content of zinc.
To get a drying cabinet of SNOL 1,5 for performance of indicators on water-soluble salts when drying test of a zinc concentrate.
To replace impeller, stators flotomashin for improvement of quality of foamy flotation.
To establish new scales on zatarochny knot of a ready zinc concentrate.
14 to Introduce new technology on processing of lead-bearing promprodukt (pyly, vysokomyshyakovisty alkalis, arsenic-antimonial alkalis, accumulator scrap) an electric melting method.
17 to Introduce use of fresh cast iron in foundry production for casting of molds for needs of a metallurgical complex.
18 to Introduce technology of roasting of shlakovozgon and a zinc concentrate on the aglomashena with receiving a zinc candle end without chlorine.
19 to Develop technology of receiving phosphates of zinc and manganese in hydroshop.
20 to Introduce technology on receiving oxychloride of bismuth and Vi00 from metal bismuth.
21 to Introduce technological oxygen in mine melting.
22 to Construct the electric furnace of a continuous obezmezhivaniye of lead.
23 to Acquire the equipment for the TsAL pylegazovy laboratory - universal gas analyzers - for carrying out monitoring of environment.
24 to Get "Spektrolab" - spectrometers of the German firm "Spektro" for foundry production.
25 to Get the device for the express analysis of carbon in the cast iron and steel used in foundry production.
26 to Finish reconstruction and restoration of ventilating system of agglomerative and melting shops.
27 to Provide conditions for continuous improvement of quality management system.
President of JSC Kaztsink of F.I.O.
Offers and actions in the Plan of quality of concentrating factory on 201 __ year
№ |
Purpose |
Name of the offer |
Resources |
Estimated efficiency |
1 |
2 |
3 |
4 |
5 |
1. |
Obtaining the certificate of QMS on production of a zinc concentrate |
To develop documentation of QMS on production of a zinc concentrate |
1. Presence of the trained personnel for work on development and deployment of QMS at the enterprise |
|
2. |
Carrying out internal audits |
To train the expert |
1. Existence of financial means for training on courses of internal audit |
|
3. |
To reduce quantity of the rejected zinc concentrate |
To reduce the level of inappropriate production by 0,2% in relation to indicators of last year |
1. Presence of the trained personnel for conducting technological process 2. Security with necessary raw materials, reagents, materials, means of labor, equipment 3. Existence of vehicles 4. Security with telecommunication |
|
4. |
To eliminate inhomogeneity of the zinc ore coming to an enrichment cycle |
To establish a roar and a crusher of average crushing after SMD-118 crusher |
1. Presence of the trained personnel for installation and adjustment of the demanded equipment 2. Security with means of labor, transport |
|
5 |
To reduce zinc losses |
To get and install the spiral qualifier for return of drainages |
1. Presence of the trained personnel for installation and adjustment of the demanded equipment 2. Security with means of labor, transport |
|
6 |
For increase of accuracy of results of the analysis on the content of zinc |
To get new kontsentratometr the RKB-2, RKB-3 type |
1. Presence of the trained personnel for installation of a kontsentratometr |
|
7 |
For performance of indicators on water-soluble salts when drying test of a zinc concentrate. |
To get and establish a drying cabinet of SNOL 1,5 |
1. Presence of the trained personnel for installation of Page Sh 2. Security with means of labor, transport |
|
8 |
For improvement of quality of foamy flotation. |
To replace impeller, stators flotomashin |
1. Presence of the trained personnel for installation and adjustment of the demanded parts of F.M 2. Security with means of labor, transport |
|
9 |
For improvement of quality of weighing of finished goods |
To establish new scales on zatarochny knot of a ready zinc concentrate. |
1. Presence of the trained personnel for installation and adjustment of scales 2. Security with transport, means of labor |
|