- •"Quality management system" for students of specialty
- •5В073200- «Standardization, certification and metrology»
- •Content
- •1. The main objective of studying of discipline of "Quality management system" and a task solved in the course of studying
- •2 Essence of quality as object of management
- •2.1 Concept of quality
- •4 Qualimetry
- •Table 1
- •Table 2 - Classification of indicators of quality
- •1 Main stages of development of control systems of quality
- •1.1 Formation and development of quality management. The factors influencing quality of production
- •1.2 The international standards on control systems of quality of production
- •2 General quality management is based on the following basic provisions:
- •3 Principles of tqm
- •5 Iso 9000 and tqm Standards
- •Iso 9000 and tqm standards
- •2 Standard algorithm of introduction of qms includes the following stages:
- •I claim:
- •Representative of the management
- •Interests of employees:
- •Interests of the enterprise:
- •Interests of suppliers:
- •Examples of the purposes in area of quality and Plans of quality
- •The purposes in area of quality of jsc Kaztsink on 200_ g.
- •Chief of of of f.I.O.
- •Director of az f.I.O
- •I claim:
- •Plan of quality of jsc Kaztsink
- •4 Responsibility and powers and exchange of information
- •Appendix a The terms and definitions relating to documents
- •Appendix b
- •1 Concept about processor approach to a control system at the enterprise (organization)
- •4 Cals Standards
- •3.3 Advantages of cals technology
- •4 Cals Standards
- •Elements of systems of management which benefit from integration
- •Ims is effective?
- •Process
- •Purpose
- •4 Methodology of statistical quality control
- •4.1 Mechanism of statistical product quality control
- •4.3 A role of statistical methods in management of productions
- •4.3.1 Control leaves
- •4.3.2 Pareto's analysis
- •4.3.3 Chart of the reasons and results
- •Control cards
- •3 Requirements to resources
- •5 Criteria of productivity of process
- •Methods of monitoring and management of process
- •The identified risks and measures for their exception
- •6 Working procedures
- •Appendix b Output documents (the documents and messages which appeared as a result of actions within process)
- •Appendix 3 Output documents (the documents and messages which appeared as a result of actions within process)
- •Matrix of distribution of responsibility of participants of process
- •Appendix d The requirements of st rk iso 9001:2009 and the requirement of the organization considered in process
- •Appendix e
- •Appendix Zh
- •List of internal auditors of qms of the enterprise
- •Appendix I
- •Personal leaf of the accounting of the auditor No. ____
- •(Signature, Surname)
- •Auditor questionnaire
- •Appendix l
- •Iso 9001 code: 4.2.4, 7.1, 7.2.3, 8.2.2, 8.3 Plan of audit
- •Appendix l
- •Iso 9001 code: 4.2.4, 7.1, 7.2.3, 8.2.2, 8.3 Plan of audit
- •Appendix m
- •Leaf of the revealed discrepancies No. ____
- •Analysis of discrepancy
- •Appendix n
- •Report on audit
- •Iso 9001 code:
- •The note - by italics the example of filling of this form is shown. Appendix p
- •Iso 9001 code:
- •8 Certification of quality systems
- •9 Tell about the identified risks and measures for their exception when carrying out internal audit
Appendix 3 Output documents (the documents and messages which appeared as a result of actions within process)
No. of a payment order |
No. within the flowchart |
Name of the document (message) |
Purpose of the document (message) |
consumer of the document (message) |
Document identifier |
Representation form |
Note |
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B |
E |
At |
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Division |
Process (subprocess) |
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1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
13 |
14 |
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1 |
1-1 |
Schedule of carrying out internal audits appendix 6 |
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2 |
2-1 |
List of internal auditors of the ave. 7 |
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3 |
2-2 |
Personal leaf of the accounting of the auditor of the ave. 8 |
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4 |
3-1 |
Plan of audit of the ave. 9 |
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5 |
4-1 |
Auditor questionnaire of the ave. 10 |
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6 |
4-2 |
Tasks to internal auditors of the ave. 11 |
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7 |
9-1 |
Leaf of the revealed discrepancies of the ave. 12 |
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8 |
11-1 |
Report on audit appendix 13 |
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9 |
14-1 |
Protocol of meeting |
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10 |
17-1 |
Oral message |
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11 |
21-1 |
List of mailing appendix 14, PR QMS |
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12 |
22-1 |
Condition of carrying out internal audit of QMS of the enterprise appendix 15 |
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13 |
23-1 |
Leaf of registration of reports on internal audits appendix 16 |
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14 |
24-1 |
Act of destruction of records appendix 17, PR QMS |
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Notes
1 identifying designations of documents according to their designation in P where the form of documents is regulated are specified In column 10.
2 purpose of the document Is specified In columns with 4 on 7: "At" - for management; "П" - for confirmation; "And" - for the analysis; "Ud" - for use by other subsystems of management. 3 the form of documents is specified In columns with 11 on 13: B - paper, E - electronic, At - the oral message.
Appendix G