- •"Quality management system" for students of specialty
- •5В073200- «Standardization, certification and metrology»
- •Content
- •1. The main objective of studying of discipline of "Quality management system" and a task solved in the course of studying
- •2 Essence of quality as object of management
- •2.1 Concept of quality
- •4 Qualimetry
- •Table 1
- •Table 2 - Classification of indicators of quality
- •1 Main stages of development of control systems of quality
- •1.1 Formation and development of quality management. The factors influencing quality of production
- •1.2 The international standards on control systems of quality of production
- •2 General quality management is based on the following basic provisions:
- •3 Principles of tqm
- •5 Iso 9000 and tqm Standards
- •Iso 9000 and tqm standards
- •2 Standard algorithm of introduction of qms includes the following stages:
- •I claim:
- •Representative of the management
- •Interests of employees:
- •Interests of the enterprise:
- •Interests of suppliers:
- •Examples of the purposes in area of quality and Plans of quality
- •The purposes in area of quality of jsc Kaztsink on 200_ g.
- •Chief of of of f.I.O.
- •Director of az f.I.O
- •I claim:
- •Plan of quality of jsc Kaztsink
- •4 Responsibility and powers and exchange of information
- •Appendix a The terms and definitions relating to documents
- •Appendix b
- •1 Concept about processor approach to a control system at the enterprise (organization)
- •4 Cals Standards
- •3.3 Advantages of cals technology
- •4 Cals Standards
- •Elements of systems of management which benefit from integration
- •Ims is effective?
- •Process
- •Purpose
- •4 Methodology of statistical quality control
- •4.1 Mechanism of statistical product quality control
- •4.3 A role of statistical methods in management of productions
- •4.3.1 Control leaves
- •4.3.2 Pareto's analysis
- •4.3.3 Chart of the reasons and results
- •Control cards
- •3 Requirements to resources
- •5 Criteria of productivity of process
- •Methods of monitoring and management of process
- •The identified risks and measures for their exception
- •6 Working procedures
- •Appendix b Output documents (the documents and messages which appeared as a result of actions within process)
- •Appendix 3 Output documents (the documents and messages which appeared as a result of actions within process)
- •Matrix of distribution of responsibility of participants of process
- •Appendix d The requirements of st rk iso 9001:2009 and the requirement of the organization considered in process
- •Appendix e
- •Appendix Zh
- •List of internal auditors of qms of the enterprise
- •Appendix I
- •Personal leaf of the accounting of the auditor No. ____
- •(Signature, Surname)
- •Auditor questionnaire
- •Appendix l
- •Iso 9001 code: 4.2.4, 7.1, 7.2.3, 8.2.2, 8.3 Plan of audit
- •Appendix l
- •Iso 9001 code: 4.2.4, 7.1, 7.2.3, 8.2.2, 8.3 Plan of audit
- •Appendix m
- •Leaf of the revealed discrepancies No. ____
- •Analysis of discrepancy
- •Appendix n
- •Report on audit
- •Iso 9001 code:
- •The note - by italics the example of filling of this form is shown. Appendix p
- •Iso 9001 code:
- •8 Certification of quality systems
- •9 Tell about the identified risks and measures for their exception when carrying out internal audit
Chief of of of f.I.O.
Offers and actions in the Plan of quality of accumulator plant on 201 __ year
No. software |
Purpose |
Name of the offer |
Resources |
Estimated efficiency |
1 |
2 |
3 |
4 |
5 |
1. |
Obtaining the certificate of QMS on production of accumulator plant |
To develop documentation of QMS on production of accumulator plant |
1. Presence of the trained personnel for work on development and deployment of QMS on production of batteries |
|
2. |
Carrying out internal audit according to documentation of QMS AZ |
To train the expert |
1. Existence of financial means for training on courses |
|
3. |
Construction of the main and auxiliary offices of AZ |
1. Chemical protective works and overlapping of the main case and powder office. 2. Installation of equipment, power supply, 3. Construction of treatment facilities, 4. Installation of 2 compressors, monoblocks. Pusko-adjustment works |
Firm "Technefin of JSC ShHM firm of "Sovema" |
191000 t.t |
4. |
Receiving production with the added cost - batteries of all brands |
Commissioning of the main production of AZ |
1. The trained personnel for carrying out technical processes 2. Existence of the equipment and production rooms 3. Security with raw materials, to reagents, means of labor 4. Security with energy resources, transport and communication |
In 3 months-93250 of t tg. |
Director of az f.I.O
I claim:
President
JSC Kaztsink
__________ F.I.O.
"____" ____________ 201 __
Plan of quality of jsc Kaztsink
No. of a payment order |
Name of action |
Purpose |
1. Responsible 2 Performer |
Performance terms |
Expenses |
Than has to work will end |
Report on performance |
Note |
|
1 |
To develop documentation of QMS on production of a zinc concentrate, production of accumulator plant |
Obtaining certificates of QMS on production of a zinc concentrate of OF, production of accumulator plant |
1. Head of department of FOXES, ISO 2. Leading expert of department of FOXES, ISO 3. Responsible for quality of AZ |
December of 200_ years |
1. On consulting services 2. Certified audit |
Obtaining certificates of QMS on production of OF, AZ |
In process of performance of work |
|
|
2 |
To train experts on courses of internal auditors |
1. Obtaining certificate of the internal auditor 2. Carrying out internal audits of the developed QMS on OF, AZ |
1. Head of department of FOXES, ISO 2. Leading expert of department of FOXES, ISO 3. Responsible for quality for OF, Z |
Prior to carrying out certified audit |
1. Costs of training |
1. Presence of the trained internal auditors 2. Reports on an audit inspection, acceptance of the correcting actions for decrease in amount of discrepancies at certified audit |
In process of performance of work |
|
|
3. |
On OF: To reduce the level of inappropriate production by 0,2% in relation to indicators of last year |
To reduce quantity of the rejected zinc concentrate |
1. Chief of OF 2. Technologist, senior master and masters of changes of OF |
On financial year |
|
Decrease in quantity of the rejected production by 0,2% |
Results of activity of factory on the annual reporting |
|
|
|
To establish a roar and a crusher of average crushing after SMD-118 crusher |
To eliminate inhomogeneity of the zinc ore coming to an enrichment cycle |
1. Chief of OF 2. Art. of mechanics |
4 quarters |
|
Stabilization of fractional composition of the zinc ore arriving on OF |
By results of the performed works |
|
|
|
To get and install the spiral qualifier for return of drainages |
To reduce zinc losses |
1. Chief of OF 2. Art. of mechanics |
3 quarters |
|
Decrease in losses of zinc with drainage waters |
By results of the performed works |
It is established in the 3rd decade of July |
|
|
To get new kontsentratometr the RKB-2, RKB-3 type |
For increase of accuracy of results of the analysis on the content of zinc |
1. Chief of OF 2. Chief of GMO |
1 quarter |
|
Increase of accuracy of results of analyses on the content of zinc in process products |
By results of the performed works |
It is acquired in March |
|
|
To get a drying cabinet of SNOL 1,5 |
For performance of indicators on water-soluble salts when drying test of a zinc concentrate |
1. Chief of OF |
3 quarters |
|
Compliance of humidity of a zinc concentrate to the demanded norms |
By results of the performed works |
|
|
|
To replace impeller, stators flotomashin |
For improvement of quality of foamy flotation. |
1. Chief of OF 2. Mechanic of OF |
Within financial year |
|
Improvement of parameters of foamy flotation |
By results of the performed works |
|
|
|
To establish new scales on zatarochny knot of a ready zinc concentrate |
For improvement of quality of weighing of finished goods |
1. Chief of OF 2. Mechanic of OF |
2 quarters |
|
Improvement of quality of weighing of finished goods |
By results of the performed works |
Control scales of-5 tons are established |
|
5. |
On AZ: 1. Chemical protective works and overlapping of the main case and powder office. 2. Installation of equipment, power supply, 3. Construction of treatment facilities, 4. Installation of 2 compressors, monoblocks. Pusko-adjustment works |
Construction of the main and auxiliary offices of AZ |
1. F.I. 2. Technefin firm, JSC ShHM, Sovema Firm |
3 quarters |
191000 thousand tn |
Commissioning of the AZ capital equipment |
By results of the performed works |
|
|
|
Commissioning of the main production of AZ |
Receiving production with the added cost - batteries of all brands |
F.I.O |
October 200_ |
Costs of construction-251000 of one thousand tn Costs of production AB-188000 of thousand tons |
Receiving additional products |
By results of the performed works |
|
|
Developed:
Director of E and PR of F.I.O.
It is coordinated:
Representative of the guide to QMS F.I.O
Chief of OF F.I.O
Director of AZ F.I.O