- •Предисловие
- •1. Деловое письмо
- •1.1 Структура письма
- •1. Адрес отправителя.
- •2. Дата.
- •3. Адрес получателя.
- •4. Обращение.
- •5. Зачин (заголовок письма).
- •7. Заключительная фраза
- •8. Заключительная формула вежливости
- •9. Подпись
- •1.2 Оформление конверта
- •Simple commercial letters (I)
- •Exercises
- •Simple commercial letters (II)
- •Exercises
- •EnquirIes (I)
- •Enquiries (II)
- •Correspondence relating to orders
- •Accepting or declining offers and orders.
- •Correspondence relating to agency
- •Agency agreement (I)
- •Agency agreement (II)
- •It is agreed as follows:
- •Contract for the sale of oil products
- •Correspondence relating to sales contracts execution of contractual obligations relating to transportation and packing
- •Discussing problems arising out of contractual obligations
- •Claims and replies to claims
- •Letters of complaint
- •Revision
- •Supplementary part Образец письма-запроса (Sample Inquiry Letter)
- •Образец подтверждения заказа (Sample Letter of Acknowledgement)
- •Образец письма-предложения (Sample Letter of Offer)
- •Образец письма-рекламации (Sample of Letter of Complaint)
- •Образец ответа (Sample of Answer)
- •Пример сопроводительного письма (Sample Covering Letter)
- •Пример резюме (Sample Resume)
- •Примр Жизнеописания (Sample Curriculum vitae (cv))
- •Curriculum Vitae (cv)
- •Licensure and certification
- •Letter bank com international Crossley House, Portsmouth, East Sussex Fn4 6lk
- •Snowflake productions plc.
- •International computing services plc
- •Fashion Ltd
- •87 Nelson Road, London ec2m 3hg
- •American electric company, inc.
- •1066 Third Avenue, New York, New York 10081
- •Maxine sportswear manufacturing co., inc
- •842 Seventh Avenue, New York, ny 10018
- •Glaston cosmetics ltd.
- •14 Cambridge Court London wc2h 8hf
- •Radbury ltd.
- •13BradfIeldRoad London w41hu
- •Zoom energy corp. Russia, Moscow, Suschevski val, 64-32
- •Bedix Oil Ltd. Bedix House Richmond Surrey tw9 dw1
- •Re: Commendation - Shannon Berloitz
- •Re: Customer Reference - Fairmont Litho Arts Inc.
- •Confidential
- •Список использованной литературы
- •7. Раицкая л.К., Коровина л.В. Коммерческая корреспонденция и документация. М. : Дашков и к, 2004. – 399с. Оглавление
Simple commercial letters (I)
Read and translate these letters.
LETTER 1
Moscow, May 13, 20..
Smith & Co. 36 Brighton Rd
London
Great Britain
Dear Sirs,
We thank you for your letter dated May 7. For your information we attach our publications relating to Machines, Models 38, 43 and 43a, and they will be of interest to you.
Yours faithfully
D.Smirnov
D.Smirnov
PR Department
Encl.
LETTER 2
Hull, May 26, 20..
Smith & Co., Ltd
12 Green Lane
London
Great Britain
Dear Sirs,
We have received your letter of May 20 and thank you for the information sent to us. It will be of great help to us. We hope to see you in Hull.
Yours faithfully
Andrew Brown
Andrew Brown
Sales-Manager
LETTER 3
London, 15th September, 20..
Smith & Cc
32A White Street,
Manchester
Dear Sirs,
We thank you for your letter of the 5th September, 20... sent by air-mail in reply to our fax dated the 20th August. For your information we are sending you our newest Catalogue of Machines and ask you to cable u publications. We hope to hear from you soon.
Yours faithfully,
C.Brown
C.Brown
Encl.
LETTER 4
Glasgow, 5th May, 20..
Smith & Brow
12 High Street
London, EC2 UK
Dear Sirs
In reply to your fax of the 28th April we are glad to inform m.v. Victoria sailed from Glasgow yesterday and will arrive; destination on the 16th May, 20... as stated in Contract No.3; We enclose herewith copies of the shipping documents whichare sent to you under separate cover.
Yours faithfully,
Adams
D.Adams
Green & Co., Ltd.
Encl.
LETTER 5
June 3,20..
The Excelso Company Ltd.
High Wycombe
Bucks B84 1 WE
Dear Sirs
Contract # 344, MV Queen Mary
We acknowledge with thanks receipt of your telegram of today’s date informing us of the sailing of the M.V. Queen Mary.
Yours faithfully
D.Jones
D.Jones
Sales Manager
LETTER 6
February 26, 200...
Messrs.W.H.Strong
73 Crimea Road
London SE25 3NF
Dear Sirs
We have received your letter dated February 20th and forwarded it to our Clients for their consideration.
We surest that you should send your price-lists, catalogues, leaflets and other publications a list of which you find enclosed herewith to the address of our Clients. As soon as we hear from them we will inform you of their decision.
Yours faithfully
K. Morse
K. Morse (Ms)
Sales Department
Encl.
LETTER 7
April 14,20..
567 Queen Street
London EC 4 8YH
Great Britain
Dear Sirs
With reference to your letter of 3rd April, we have to explain that due to a misunderstanding on our part, we failed to advise you in time. We have revised the arrangements with our operating departments and in future we will do our best to act properly.
We sincerely regret any inconvenience caused to you and thank you for bringing this matter to our attention.
Faithfully yours
M.Todd
M.Todd
Sales Manager
LETTER 8
London, Dec 12.
J.White& Co.,
254 Smuts Avenue ,
Cape Town
Dear Sirs
Order #356
We are obliged for your letter of December 5. We are contacting the manufacturing plant on the questions raised by you during the preliminary talks and will write to you immediately upon receipt of their reply.
As for our arrangement concerning your visit to London we have to inform you that our executive director Mr Brown is away in the USA and is to be back by December 10 at the latest. Please, fax us if the time after December 11 is convenient for you so that we could make all necessary reservations.
We hope to hear from you soon.
Yours faithfully
Daniel McDonald
Daniel McDonald
Sales Manager
LETTER 9
April 14, 20..
Cologne,
12 High St.
London
Great Britain
Dear Sirs
Contract # 4325
We are glad to inform you that the goods were shipped yesterday by M.V. Angela. All shipping documents will be faxed to the address of our Clients tomorrow morning.
Yours faithfully
W. Heinz
W. Heinz
