2. Business Letter About Shipment

Company, Inc.

123 Alphabet Drive

Los Angeles, California 90002

15 October 2012

Mr. John Doe

Customer Service Representative

Widgets Galore, Inc.

987 Widget Street

Miami, Florida 33111

Dear Mr. Doe:

I am writing you concerning a recent purchase of widgets. Approximately two weeks ago, on October 1, I ordered a total of 50 widgets for Company, Inc. via the Widgets Galore client webpage. I received an email notification two days later confirming the receipt of payment and the shipment of the widgets. According to your website, shipments should reach their destination within 3-5 business days of being sent, but I have yet to receive the widgets. Do you have any information on what may have happened to delay the shipment or where the shipment is currently?

I have worked with Widgets Galore, Inc. in the past and have the greatest confidence in your products and customer service. We need the shipment of widgets soon, however, and I hoped you might be able to provide me with an idea of when I can expect them. Thank you in advance for any help you might be able to offer.

Sincerely,

Sam Brown

Vice President of Company, Inc.

555-555-5555

s.brown@companyinc.com

3. Business thank you letter March 15, 20xx Mr. Alphonse Germanian President and CEO BioDynamics Llc. 1525 Broadway, Suite 4500 New York, NY 10034 Dear Mr. Germanian: As Chairperson of the Corporate Conscience Campaign - Helping the Homeless in New York, I am writing this to thank you personally for your company's support in last month's fund-raising effort. As I indicated when we spoke on the phone two weeks ago, the campaign was considered a resounding success, raising a total of $1.65 million to-date, significantly exceeding our target of $1 million. Some donations are still trickling in, so we could end up close to a total of $2 million. BioDynamics was an influential leader throughout the entire three-month campaign. In fact, we couldn't have succeeded without the generous support of your company, both financially, and through your organizational and administrative assistance. Your Team Leader, Kathryn Gomez was particularly impressive, going above and beyond what we could have expected of someone performing as a volunteer while continuing on with her day-to-day duties. Please convey my special thanks to Kathryn. I would also ask you to convey my sincere thanks and congratulations to all of those other people in your company who contributed in any way to the Helping the Homeless Campaign. Please tell them that the sum of their contributions resulted in a major success that they should all be proud of taking part in. I believe that the 27 companies that participated in this effort have set a new standard for social responsibility in this community, and have set a powerful example that will inspire other companies and organizations to do the same. I look forward to seeing you at the Mayor's special thank you reception next month. Yours sincerely, Jackson Pritchard Fundraising Chair