- •Face to Face Communication (from International Business English, unit 1)
- •1. 2. Asking questions
- •Do you enjoy your work?
- •Have you met?
- •Around the world
- •II.Basic telephone Training
- •2.1. Spelling Clearly (Unit 10)
- •2.2. Starting the Call (Unit 1)
- •Home task:
- •I. Face to Face Communication (from International Business English, unit 1(1.6, 1.7))
- •1.1. Developing relationships
- •1.2. Developing relationships
- •II.Basic telephone Training
- •2.1. Taking an Address (Unit 11)
- •2.2. The Boss is Out (Unit 2).
- •Conversation Practice
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.1., 2.3))
- •Speaking and writing
- •Abbreviations
- •Letter writing
- •Telephoning
- •Conversation practice
- •Vocabulary List 1
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2., 2.6))
- •The right address
- •It’s in the mail
- •Letter writing
- •Telephoning
- •Conversation practice
- •Unit 2. Arrivals.
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2.B, 2.5. A))
- •Joining sentences
- •The right address
- •Letter writing
- •Telephoning
- •Wrong Number
- •Conversation practice
- •Vocabulary List 2
- •Vocabulary Note:
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2. C, 2.5 b))
- •Joining sentences
- •The right address
- •Letter writing
- •Telephoning
- •Connections
- •Conversation practice
- •Unit 3. Introductions.
- •Home task:
- •Rex cinema
- •Phone Systems
- •III.Conversation practice
- •Vocabulary List 3
- •Home task:
- •Prepositions (Basic Telephone Training, Unit 12)
- •III. Conversation practice
- •Unit 4. Talking about Work.
- •Home task:
- •Vocabulary List 4
- •Abbreviations:
- •Home task:
- •Phone Play
- •III. Conversation practice
- •Unit 5. Asking for Information.
- •Home task:
- •I’d like to Know Your Prices (Telephoning in English, Unit 3)
- •III. Conversation practice
- •Vocabulary List 5
- •Home task:
- •Inquiries for prices and discounts
- •III. Conversation practice
- •Unit 6. Eating Out.
- •Home task:
- •Lesson Plan:
- •I. Letter writing
- •II. Telephoning
- •Inquiries for prices and discounts
- •III. Conversation practice
- •Vocabulary List 6
- •Home task:
- •II. Telephoning
- •Note-taking
- •Listening. Speaking.
- •Dialogue 1.
- •Dialogue 2.
- •III. Conversation practice
- •Unit 7. Appointments.
- •Home task:
- •III. Conversation practice
- •Vocabulary List 7
- •Home task:
- •III. Conversation practice
- •Unit 8. Time Out.
- •Vocabulary List 8
- •Home task:
- •2.6. C. Phone Play
- •III. Conversation practice
- •Home task:
- •C. Phone Play
- •What to say – what to expect Travel arrangements
- •Choose the best answer.
- •III. Conversation practice
- •Unit 9. Meetings.
- •Home task:
- •III. Conversation practice
- •Vocabulary List 9
- •Home task:
Home task:
Letters, telexes and memos: Do ex. 1.2.
Letter Writing:
Review the vocabulary on pp. 15 – 18. Get ready for a test.
Do ex. 1, 3 on pp. 20 – 23.
Telephoning:
Learn new words and expressions.
Do ex. 3.3., 3.4., 3.10.
Conversation practice:
Learn the vocabulary of Unit 2. Arrivals.of Video Conference.
Be ready to act out dialogues on the following situations:
Meeting a person at the airport/railway station.
Checking in at the hotel.
Lesson 5
Lesson Plan:
Letters, telexes and memos (from International Business English, unit 2 (2.2.B, 2.5. A))
Joining sentences
Ideas in writing can be connected in three different ways:
By using a conjunction:
Time: and, before, after, while, when
Reason, cause or consequence: and, because, so that, so … that,
such a …that
Contrast: but, although
I called her back so that I could confirm one or two details.
The consignment was delivered while we were very busy.
The goods were repacked so quickly that we had no time to inspect them.
By using a linking adverbial phrase (often starting a new sentence):
Time: Before that, after that, and then, during this time
Reason, cause or consequence: because of this, this is why, as a result, consequently
Contrast: nevertheless, however
I wanted to confirm one or two details. That is why I called her back.
The consignment was delivered on Friday. During this time we were very busy.
The goods were repacked at once. Consequently there was no time to inspect them.
By using a preposition:
Time: before, after, during
Reason, cause or consequence: because of, due to
Contrast: in spite of
I called her back because of the need to confirm one or two details.
The consignment was delivered during a very busy time.
Due to our prompt repacking procedure, the goods were not inspected.
Join the two halves of these sentences so that they make good sense. The first is done for you as an example.
I never sign a letter although a phone call is quicker.
I often prefer to write after I have checked out stock position.
I usually telephone before I have read it through.
Please check my in-tray in order to save time.
I shall be able to confirm this because we do not have sufficient stocks.
I shall be able to confirm this until we have checked our stock positions.
We cannot confirm the order while I am away at the conference.
Please reply at once so that we can order the supplies we need.
Please reply as soon as possible when I have consulted our works manager.
The right address
Listen to the recording and address each envelope correctly. (Later, you can check your answers in File 3)
